Team Leader, Accident Benefits

Definity Financial • $87K — $144K *
Mississauga, ON L4T 0A1In-Person
Finance & Insurance
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • University degree in any discipline or college diploma in a related field, or CIP designation.
  • Minimum of 5 years' experience in Accident Benefits with leadership experience preferred.
  • Proficient in MS Word and Excel.
  • Professional demeanor with strong interpersonal skills.
  • Ability to perform well under pressure and adapt to change.
  • Strong written and verbal communication skills.
  • Demonstrated organizational, negotiation, and analytical skills.

Responsibilities

  • Guide team members through hands-on training and technical instruction.
  • Audit claims files and provide constructive feedback.
  • Develop the team by identifying training opportunities related to policies and procedures.
  • Coach and mentor team members on performance and productivity.
  • Manage team expenses and the annual operating budget.
  • Conduct interviews and recommend new hires for team vacancies.
  • Perform additional duties as required.

Benefits

  • Hybrid work schedule for flexibility.
  • Company share ownership program to foster investment in the company.
  • Incentive programs based on individual and company performance.
  • Pension and savings programs with company-matched RRSP contributions.
  • Paid volunteer days and matching donations to charitable causes.
  • Access to educational resources, tuition assistance, and study time for exams.
  • Support for diverse employee needs and wellness programs.
  • Employee discounts on products and services.
Full Job Description
Job Description

The Opportunity

Reporting to the Accident Benefits Manager, you will be accountable for the leadership and technical direction of your team relative to efficient handling of all aspects of claims in accordance with the Insurance Act and the Statutory Accident Benefits Schedule.

What to Expect
  • Provide guidance, on-the-job training, technical instructions and direct leadership to your team relative to performance, productivity, personal conduct and adherence to processes and corporate policies and procedures.
  • Complete audits by reviewing and monitoring claims files and providing effective feedback.
  • Foster team development by identifying training opportunities and keeping yourself and team informed of changes to policies and procedures.
  • You will provide coaching, mentoring and performance feedback to your team
  • Manage expenses and annual operating budget for the team.
  • Conduct interviews for vacancies within your team or the line and making recommendations for new hires.
  • Other duties as assigned

What You Bring
  • University degree in any discipline or a college diploma in a related field or the CIP designation.
  • Minimum of 5 years' experience in Accident Benefits with previous leadership experience an asset.
  • Computer proficient in MS Word and Excel
  • Professional, friendly and courteous in all interactions, whether with customers or co-workers.
  • Perform well in a busy operation and remain calm under pressure.
  • Team player adaptable to a changing environment.
  • Strong written and verbal communication skills.
  • Demonstrated organizational, negotiation, analytical and interpersonal skills are essential.

Salary Range: $87,000 - $144,900

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

This position is being posted to fill an existing vacancy.

Interested in this role, but don't meet every requirement? We encourage you to apply! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team. We're actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren't just "nice to have" - they're essential to our success.

What's in it for you?
  • Hybrid work schedule for most roles
  • Company share ownership program
  • Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
  • Pension and savings programs, with company-matched RRSP contributions
  • Paid volunteer days and company matching on charitable donations
  • Educational resources, tuition assistance, and paid time off to study for exams
  • Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
  • Wellness and recognition programs
  • Discounts on products and services

Go ahead and expect a lot - you deserve it.

#LI-Hybrid

About Definity Financial

Definity Financial Careers

Joining Definity Financial presents an unparalleled opportunity to become part of a leading team of professionals in the financial services industry. This is a prime time for candidates to explore the diverse job opportunities at Definity Financial, a company renowned for its commitment to innovation, leadership, and professional growth.

Explore Career Opportunities

Definity Financial is actively seeking talented individuals for various positions across the company. From entry-level roles to senior leadership positions, Definity Financial offers a dynamic work environment where career growth is encouraged and supported by comprehensive benefits and diversity training programs.

Innovation and Professional Growth

At Definity Financial, innovation isn't just a buzzword; it's the cornerstone of the company's operations. Employees are encouraged to bring fresh ideas and perspectives to the table, driving the company forward in the competitive financial sector. Professional growth is facilitated through targeted training programs, leadership development opportunities, and active networking events that connect employees with industry leaders.

Cultivating a Diverse and Inclusive Culture

Definity Financial is committed to fostering a diverse and inclusive culture where all team members feel valued and respected. The company believes that diversity fuels innovation and enhances the team's ability to address client needs effectively. Through comprehensive diversity training and inclusive hiring practices, Definity Financial ensures that all employees have the opportunity to succeed.

Internship Programs and Entry-Level Positions

For those starting their careers, Definity Financial offers robust internship and entry-level positions that provide hands-on experience in the financial sector. Interns at Definity Financial gain invaluable insights into the industry, working alongside seasoned professionals and participating in projects that have real-world impact.

Benefits and Employee Well-being

Employees at Definity Financial enjoy a range of benefits designed to support their health, well-being, and financial security. The company's benefits package includes health insurance, retirement plans, and flexible working arrangements, ensuring that employees can balance professional and personal commitments effectively.

Join the Definity Financial Team

Definity Financial is hiring! Explore open positions that match your skills and interests. The company is looking for passionate, curious, and solution-driven team players. Whether you are refining your resume, preparing for an interview, or seeking to advance your career, Definity Financial offers a supportive environment where your ambitions can take flight.

Stay Connected with Definity Financial Careers

Stay informed with career tips, insider perspectives, and industry-leading insights from Definity Financial. Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Definity Financial.

SEARCH DEFINITY FINANCIAL JOBS

READ CAREERS BLOG

JOB ALERT EMAILS

Embark on a journey with Definity Financial, where employment is not just about a job but about building a career with a company that values innovation, leadership, and diversity.
Learn more about Definity Financial
Industry
Finance & Insurance
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Definity Financial

More Finance & Insurance Jobs

Find similar Team Leader, Accident Benefits jobs:

NationwideMississauga, ON