Team Lead TECHM-JOB-31206
Role: MS Dynamics 365 Functional consultant
Location: Greensboro, NC
Quantity: 2
Onsite location preference :
1. Frist lead resource needs to be Onsite/Hybrid (Needs to travel customer location as needed)- Nearby customer location (Greensboro, North Carolina) or located in below nearby hub cities.
a. Raleigh, NC or Durham, NC
b. Charlotte, NC
2. Second resource - Remote is OK - location:
a. Prefer same as first one, else
b. Any state with EST or Canada (east side of Canada). They need to be in same time ET, else
c. States in central time zone (1 hour behind) - last optoin
Job Description:
At least 12 years of experience in IT.
6 - 8 years on Dynamics CRM (including Dynamics 365 CE Cloud, which is a must)
Must have demonstrable experience in Functional Consulting on Dynamics 365 CRM in the role of Functional Consultant / Business Analyst in at leas two large, end-to-end large MSCRM implementations, that include complex functionality, more than one module of Dynamics 365 CRM
(Sales / Service / Marketing / Field Service) multiple integrations and multi-geo rollouts.
Must have thorough knowledge of and experience in implementing at least two modules of Dynamics 365 CRM, viz. Sales / Service / Field Service / Marketing.
Excellent customer facing and documentation skills
Should have demonstrable experience in conducting customer facing requirements workshops, JAD sessions, capture and documentation of User stories, building product backlog, conducting functional fit-gap analysis, authoring BRD / FSD and getting them signed-off by customers.
Must have some experience in modern workloads:
Power platform : specially Power Automate and Power BI, experience in Power Apps in preferred.
Experience in Azure AI / Client, Azure IOT platform and Virtual Agent is high preferable.
Experience in working in an Agile DevOps is a must.
Expereince in Telco processes and CRM implementation in Telco companies is good to have.