Wells Fargo

Systems Operations Engineer

Wells Fargo$85K — $100K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of Systems Engineering experience or equivalent.
  • Experience in financial services is a plus.
  • Background with production support on enterprise applications.
  • Familiarity with ITIL standards for Incident/Change/Problem handling.
  • 2+ years experience with Linux or cloud technologies.
  • Knowledge of database technologies such as SQL or MongoDB for at least 2 years.
  • Proficiency in observability and monitoring tools like Splunk or AppDynamics for 2+ years.

Responsibilities

  • Participate in resolving complex technical issues related to large-scale systems or applications.
  • Identify and recommend process improvements within technical support.
  • Analyze technical queries to extract data and enhance system databases.
  • Present solutions for complex technical problems to stakeholders.
  • Evaluate performance trends for potential process enhancements.
  • Act as an internal consultant on tools and processes usage.
  • Provide technical support information to team members and stakeholders.

Benefits

  • Hybrid work arrangement with on-site requirements.
  • Participation in on-call rotations for support.
Full Job Description
About this role:

This Systems Operations Engineer will cover jobs which provides platform system support for technical issues & initiatives related to large-scale applications, systems, databases and/or other technical products and services.

In this role, you will:
  • Participate in complex technical issues and initiatives related to large scale applications, systems, databases, or other technical products and services
  • Identify opportunity for process improvements within technical support strategies and plans
  • Review and analyze technical queries to extract data, create standard databases, or perform limited programming to fine tune systems supporting low to medium risk technical deliverables
  • Present recommendations for resolving complex technical queries
  • Exercise some independent judgment to analyze performance trends and recommend process improvements while developing understanding of technical process controls or standards
  • Work as an internal consultant regarding use of tools and processes
  • Provide information related to supported system area to functional colleagues, internal partners and stakeholders, including internal customers


Required Qualifications:
  • 2+ years of Systems Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:
  • Experience in financial services
  • Experience with production support with enterprise applications
  • Knowledge of Incident/Change/Problem handling in accordance with ITIL.
  • 2+ years of Linux experience or cloud technologies
  • 2+ years of experience working with database technologies (SQL or MongoDB)
  • 2 + years of experience with observability and monitoring tools using splunk, appdynamics, ITRS Geneos
  • 2+ years of scripting experience using Unix Shell Scripting or Python


Job Expectations:
  • Willingness to work hybrid and on-site at stated location on the job opening
  • This position is not eligible for Visa sponsorship
  • Participation in on-call rotations


Job Location:

300 S. Brevard - Charlotte, North Carolina 28202

Posting End Date:

6 Sep 2026
*Job posting may come down early due to volume of applicants.

About Wells Fargo

Wells Fargo Careers

Joining Wells Fargo means becoming part of a distinguished financial institution that has been a cornerstone of innovation and leadership in the banking industry. At Wells Fargo, we offer a plethora of job opportunities designed to empower your career growth and development in a diverse and inclusive environment.

Work You’ll Do

At Wells Fargo, you will be part of a team that values diversity and is committed to fostering an inclusive culture. We are looking for professionals who are eager to drive innovation and lead with integrity. Our employees are our greatest asset, and we invest in their professional growth through comprehensive leadership and diversity training programs that are recognized industry-wide.

Explore a Multitude of Career Paths

Whether you're interested in a position in finance, IT, customer service, or management, Wells Fargo has career opportunities in various fields. Our team members benefit from job stability, competitive benefits, and a culture that values and rewards performance and dedication.

Internship Programs

Kickstart your career with a Wells Fargo internship. Our programs provide invaluable industry exposure, professional skills development, and networking opportunities that often lead to full-time employment offers. Interns at Wells Fargo work on real projects, solve actual challenges, and gain the mentorship of seasoned professionals.

Professional Growth and Development

We believe in nurturing the potential of our employees. Wells Fargo offers robust training programs and resources to help every team member excel in their current roles and prepare for future challenges. Growth at Wells Fargo is not just about climbing the career ladder but expanding your skills and expertise to add value to our team and customers.

Benefits and Rewards

Wells Fargo is committed to the well-being of our team members. We offer a comprehensive benefits package that includes health care, retirement plans, and generous paid time off. Additionally, we provide unique perks like employee discounts, adoption assistance, and tuition reimbursement.

Join Our Team

Discover the opportunities waiting for you at Wells Fargo by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who bring creativity, passion, and a drive to serve our customers.

Stay Connected

Keep up to date with the latest from Wells Fargo Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and get insider tips on crafting the perfect resume and acing your interview.

Networking and Innovation

At Wells Fargo, networking and innovation go hand in hand. We encourage our employees to connect across departments and roles to foster new ideas and strategies that lead to groundbreaking solutions.

Empower Your Career

Step into a role at Wells Fargo where your skills will be honed, your achievements recognized, and your career can flourish. We're not just filling positions; we're building leaders who are equipped to navigate the complexities of the financial world. Join Wells Fargo today and be part of a team that’s redefining the future of banking.
Learn more about Wells Fargo
Size
246,577 employees
Market Cap
$155.2 billion
Industry
Net Income
$3.3 billion
Founded
1852
5 Year Trend
-5.9%
NASDAQ

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