Instrumentation Laboratory Company

Systems Engineer III

Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering, Science, or related field
  • 5 years of relevant experience in software/systems engineering or product development
  • 1-3 years of experience in product development for advanced degrees
  • Experience in a regulated medical device or similar environment is highly desired
  • Strong cross-functional communication skills

Responsibilities

  • Execute software and systems engineering workstreams for investigations and product support
  • Troubleshoot software-driven system issues across multiple components
  • Support investigations for product defects and manufacturing issues
  • Assess technical impact of design and software changes
  • Review technical data and logs to determine root causes
  • Document investigation findings and corrective actions
  • Partner cross-functionally to resolve technical issues

Benefits

  • Medical, dental, and vision insurance
  • 401k plan with employer match
  • Paid vacation and sick leave
Full Job Description
Overview

Position Summary:

The Engineer III will be an individual contributor to support systems engineering programs related to software within a regulated medical device environment. This person will serve as a hands-on technical aid across software related system investigations, root cause analysis, risk assessments, design changes, and product support activities. This is not a people management role. The right candidate will execute technical workstreams and programs tied to software driven systems, working closely with software, hardware, systems, quality, manufacturing, and regulatory teams to troubleshoot complex issues and drive deliverables to closure.

The annual base salary range for this role is currently $90,000 to $120,000. Individual employee compensation will ultimately depend on factors including education, relevant experience, skillset, knowledge, and particular business needs.

This role is eligible for medical, dental, and vision insurance, 401k plan retirement benefits with an employer match, as well as paid vacation and sick leave.

Responsibilities

Key Accountabilities

Essential Functions:
  • Execute software and systems engineering workstreams tied to investigations, root cause analysis, risk assessments, design changes, and product support activities
  • Troubleshoot software driven system issues across software, hardware, firmware, electrical components, boards, interfaces, configurations, workflows, and integrated product platforms
  • Support investigations for product defects, field issues, manufacturing issues, complaints, CAPAs, system failures, and performance concerns
  • Assess the technical impact of component swaps, board swaps, software changes, firmware updates, configuration changes, and system modifications
  • Review technical data, logs, test results, trends, and investigation outputs to help determine root cause, risk, and next steps
  • Document investigation findings, technical rationale, impact assessments, risk evaluations, and recommended corrective actions
  • Support design control activities, including technical documentation, specifications, test plans, protocols, reports, traceability, and risk documentation
  • Partner cross functionally with systems, software, hardware, electrical, quality, manufacturing, regulatory, and operations teams to resolve technical issues
  • Lead or support development of test methods, troubleshooting approaches, technical processes, specifications, and system level verification activities
  • Coordinate technical inputs across functions to keep programs, investigations, and deliverables moving
  • Communicate technical issues clearly through documentation, presentations, technical summaries, and team discussions
  • Recommend and support process improvements related to investigations, root cause analysis, software/system troubleshooting, risk management, and design control practices

Skills & Capabilities:
  • Experience serving as a technical lead, program technical lead, senior individual contributor, or key technical resource on software/system engineering efforts
  • Experience leading technical workstreams or cross functional engineering deliverables without direct people management responsibility
  • Experience working in a regulated medical device, in vitro diagnostics, life sciences, or similarly regulated environment
  • Strong background in software driven systems, system level troubleshooting, root cause analysis, and technical investigations
  • Ability to evaluate issues across software, hardware, firmware, electrical, board, component, and system level interfaces
  • Experience with risk management, impact assessments, product changes, design changes, and design control documentation
  • Experience supporting technical assessments involving component swaps, board swaps, system updates, software changes, and product performance issues
  • Experience/familiarity supporting CAPA, complaints, product defects, or post market investigations
  • Strong cross functional communication skills with the ability to explain technical issues clearly to technical and non technical stakeholders


Qualifications

Minimum Knowledge & Experience Required for the Position:
  • Bachelor's degree in Engineering, Science or a related field
  • 5 years of relevant experience in software engineering, systems engineering, product development, sustaining engineering, or a similar technical role
  • 1-3 years of product development or relevant experience for advanced degrees
  • For internal candidate promotion: Demonstrated proficiency in meeting all competencies of current level and acceptable performance history may be used in lieu of experience
  • In vitro medical device experience highly desired.

Additional Skills/Knowledge:
  • Language: Proficiency in English language required

International Mobility:
  • Required: No

Travel Requirements:
  • Some domestic and international travel may be required.


About Instrumentation Laboratory Company

Instrumentation Laboratory Company (IL) is a global leader in the development, manufacturing and distribution of diagnostic solutions for Acute Care Diagnostics, with a focus on Critical Care and Hemostasis testing. Our success comes from a specific focus in these rapidly evolving diagnostic areas, our commitment to customers, and our dedication to innovation and quality. IL develops, manufactures and distributes diagnostic solutions including: critical care systems, hemostasis systems and information management systems. IL's products are used in hospitals around the world, including large hospital systems, independent hospitals and clinics, and reference laboratories. IL is headquartered in Bedford, Massachusetts, and has operations in Europe, the Middle East, Africa, Asia-Pacific, and Latin America.
Learn more about Instrumentation Laboratory Company
Size
1,000 employees
Industry
Net Income
$50 million
5 Year Trend
+5%
Revenue
$500 million

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