HCA Healthcare

Systems Engineer II

HCA Healthcare • $80K — $95K *
Nashville, TN 37211In-Person
Healthcare
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 3+ years of relevant work experience in IT support or engineering roles.
  • Bachelor's degree preferred, showcasing a foundational knowledge in technology.
  • Strong customer service skills with a passion for serving others.
  • Excellent oral and written communication skills, essential for collaboration and documentation.
  • Demonstrated leadership skills, indicating potential for growth within the organization.

Responsibilities

  • Test IGEL versions and desktop devices for stability and performance.
  • Provide operational support for IGEL thin client software and solutions.
  • Support desktop technology for new projects and participate in technical implementations.
  • Coordinate with enterprise personnel for system implementation and ongoing support.
  • Share best practices and develop policies and procedures for thin client systems.
  • Engage with end users and technical counterparts across various divisions.
  • Assist in training team members and IGEL field administrators.

Benefits

  • Comprehensive medical, dental, vision, and behavioral health benefits.
  • Wellbeing support including free counseling and referral services.
  • Paid time off, family leave, and disability coverage.
  • 401(k) Plan with a 100% match on contributions, plus additional savings resources.
  • Tuition assistance and support for certifications and scholarships.
  • Additional benefits for family building, life insurance, and consumer discounts.
Full Job Description
Job Summary and Qualifications

JOB SUMMARY

Enterprise Mobility and Thin Client Systems Engineer II will provide level three support for IGEL thin client software for the enterprise. Candidate will be responsible for version testing, software upgrades, and documentation for these software applications. Support of the IGEL thin client software and ensuring optimal operations and minimal disruption is a primary responsibility for this role.

The candidate will work directly with field engineers and division managers & directors to provide thin client standards and strategic updates. Candidate will also work closely with thin client vendors to address product support issues and to engage in product roadmap discussions. Additionally, the candidate will provide customer support to the IGEL administrators and directors across the organization. This role requires a self-directed individual who is highly motivated to learn new technologies and develop leadership skills.

The candidate is expected to possess advanced technical and operational expertise and will serve as the subject matter expert on complex thin client technologies.

Interacts with other IT&S departments to address an overall strategy for IGEL Thin Client systems and solutions within the enterprise (ITSD, lTG, Information Security, Field IT support staff, Advanced Architecture, DTS community, System Administrator community).

Included in the candidates' skillsets the candidate will ideally have knowledge of IGEL thin client software. It is not required, but helpful for the candidate to be familiar with the Linux OS systems.

Must have strong customer focus, be a team player and display a positive attitude.

Strong communication skills, both written and oral, a must. Strong problem-solving abilities and creative approaches.

GENERAL RESPONSIBILITIES

  • Testing IGEL versions and desktop devices for stability.
  • Provides operational support for IGEL thin client software and solutions.
  • Supports desktop technology for new projects. Participates, as needed, in technical implementation projects.
  • Works closely with enterprise personnel to coordinate the implementation and ongoing support of systems used to support corporate.
  • Coordinates sharing of best practices and policies and procedures.
  • Participates in activities which improve departmental and organizational performance.
  • Interfaces directly with a wide variety of end users and technical counterparts in other division, facility, and corporate roles.
  • Assists in training of team members and IGEL field admins.
  • Adheres to and supports HCA IT&S standards, policies, and procedures.
  • Maintains and protects confidentiality with regard to all aspects of patient care.
  • Adheres to Code of Conduct and Mission and Value Statement.
  • Mentors team members through Team Lead role.
  • Provides monthly MOR metrics reporting to department manager.
  • Other duties as assigned.


RELEVANT WORK EXPERIENCE

  • 3+ years

EDUCATION

  • Bachelor's Degree Preferred


OTHER/SPECIAL QUALIFICATIONS

  • Must have excellent customer service skills; a passion for serving others.
  • Team oriented spirit. Demonstrated excellent oral and written communication skills
  • Developed leadership skills.


PHYSICAL DEMANDS/WORKING CONDITIONS

  • Prolonged sitting at a computer.
  • Occasional moderate heavy lifting of 15 lbs. repeatedly
  • Required less than 10% travel from corporate office to corporate office


Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Systems Engineer II opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

About HCA Healthcare

HCA Healthcare Careers

Join the dedicated team at HCA Healthcare, a leading provider in the medical field, and be part of a company known for its exceptional care and commitment to innovation. At HCA Healthcare, we offer a variety of job opportunities that allow professionals to grow their careers in a supportive and diverse environment.

Work You’ll Do

At HCA Healthcare, you will contribute to a culture that values patient care above all. Our team members are equipped with the skills and resources needed to provide outstanding healthcare services. With positions ranging from nursing to administrative roles, HCA Healthcare is actively hiring and offers a dynamic workplace where leadership and professional growth are encouraged.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. HCA Healthcare is a place where you can lead efforts to improve patient outcomes using the latest technologies and practices in the healthcare industry. Our leadership is committed to fostering a culture of diversity and inclusion, ensuring all team members can thrive.

Professional Growth and Development

HCA Healthcare believes in nurturing the growth of its employees through robust professional development and training programs. Whether you are just starting your career or are a seasoned professional, we provide the tools and training necessary to advance your skills and take on new challenges. Explore our wide range of career paths and find the position that best suits your skills and passions.

Benefits and Culture

Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From comprehensive health insurance to retirement plans and employee wellness programs, HCA Healthcare takes care of its team. Our inclusive culture and commitment to work-life balance make HCA Healthcare a desirable place to work.

Internship and Networking Opportunities

For those new to the healthcare field, HCA Healthcare offers internship programs that provide real-world experience and a pathway to full-time employment. Additionally, our extensive professional network allows for endless networking opportunities, helping you to build relationships and advance your career.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with HCA Healthcare? Prepare your resume, sharpen your interview skills, and apply today to become part of a team that’s dedicated to improving lives.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at HCA Healthcare. Explore the possibilities with HCA Healthcare, where your career is nurtured, and your contributions are valued. Join us in our mission to deliver high-quality patient care through innovative practices and a compassionate approach.
Learn more about HCA Healthcare
Size
204,000 employees
Market Cap
$67.9 billion
Industry
Healthcare
Net Income
$3.7 billion
Founded
1968
5 Year Trend
+7.2%
Revenue
$51.5 billion
NASDAQ
HCA
* Ladders Estimates

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