Salary: $115,000 - $125,000Other Forms of Compensation: Bonus
Job SummaryThe System Director of Dining Services is a key leadership position responsible for the successful operation of multiple communities (6 to 7) throughout the Columbus, Waverly, and Dayton regions. The System Director of Dining Services oversees the overall operations, regulatory compliance, and profitability of assigned communities. This role requires the ability to travel regularly to provide training, operational support, and interim leadership coverage for Director and management vacancies, and event oversight.
Key Responsibilities- Plan and direct operations of assigned accounts in support of key performance indicators (KPIs), including resident satisfaction, regulatory compliance, hourly retention, P&L performance, and purchasing compliance.
- Train, motivate, and develop management teams and frontline associates through hands-on coaching and training.
- Monitor financial reports to ensure adherence to P&L budgets. Lead weekly financial review calls with assigned communities and address financial variances in a timely manner.
- Establish and achieve community-level goals aligned with Executive Directors and corporate client expectations.
- Assist with recruiting and hiring frontline associates and coordinate critical staffing coverage throughout the region.
- Provide interim Director and Management coverage during PTO and management vacancies.
- Develop, recommend, and implement regional policies and procedures to maximize operational performance and profitability.
- Ensure front-of-house service standards and back-of-house culinary standards are maintained while providing ongoing training and recommendations for improvement.
- Support the development and implementation of key programs and standards, including quarterly seasonal menu rollouts, monthly promotional calendars, wellness initiatives, retail grab-and-go standards, and compliance with client POS systems.
- Support Directors and Chefs in planning and executing special events, promotional programs, and community initiatives.
- Assist community leadership teams with smallwares and equipment ordering and specifications to ensure consistency across the region.
- Interface with clients to maintain high levels of client satisfaction and account retention.
- Resolve client, resident, customer, and employee concerns that have been escalated by Directors.
- Communicate and coordinate all HR related support needs and address timely
- Complete visitation reports, conduct monthly quality assurance audits, and perform annual and semiannual performance evaluations.
- Complete all daily, weekly, and monthly reports in accordance with corporate policies and procedures, meeting all established deadlines.
- Demonstrate and promote ownership behaviors that deliver exceptional customer service at every point of contact.
Preferred Qualifications- Bachelor's degree in Food Service Management, Nutrition, Culinary Arts, or a related field; or an Associate's degree in Culinary Arts with 5 -7 years of relevant experience.
- Previous experience as an Executive Chef preferred.
- Minimum of 2 years of multi-unit foodservice management experience overseeing a managed volume of $5 million or greater.
- Previous contract management and P&L responsibility preferred.
- Proven ability to lead and manage a team of 6-7 unit Directors / Chef Managers.
- Demonstrated ability to mentor, coach, and develop team members.
- Excellent written and verbal communication skills.
- Ability to communicate effectively with management, clients, customers, and associates at all levels.
- Strong computer proficiency, including Microsoft Office applications, email, internet-based systems, and other business software platforms.
- Current ServSafe Manager Certification required.
Job SummaryApply to Morrison Living today!Click here to Learn More about the Compass StoryAssociates at Morrison Living are offered many fantastic benefits.- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonLiving.pdf
Req ID: Morrison Living
JON DAVIS
((req_classification))
