Job Title
Systems Analyst III - Philanthropy Analytics

Location
Cleveland

Facility
Remote Location

Department
Philanthropy Institute-Philanthropy Institute

Job Code
T31033

Shift
Days

Schedule
8:00am-5:00pm

Job Summary

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. At Cleveland Clinic, everyone is a caregiver, including our essential administrative and non-clinical staff. All your efforts are crucial in helping us continue providing the exceptional care our patients and communities have come to expect.

As Systems Analyst III, Philanthropy Analytics you will work alongside Philanthropy Analytics colleagues and managers to participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems. In this role, you will define training requirements and assist with process automation, relationship management, daily reports, and maintaining dashboards. Additionally, this position offers work/life balance, a supportive culture, and an established career path with eligibility for job growth opportunities.

A caregiver in this position works remotely out of Ohio or Florida, Monday-Friday 8:00am-5:00pm.

A caregiver who excels in this role will:

• Support and design department project assignments and small system implementation.

• Provide input to solution development efforts.

• Maintain schedules.

• Track information system resources for assigned projects.

• Report on project timelines and document performance.

• Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements.

• Maintain project task plans, documentation and communications.

Minimum qualifications for the ideal future caregiver include:

• Associate's Degree in Information Technology, Computer Science or a related field and five years of experience in IT dealing with applications development and support/end user training or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position OR High School Diploma/GED and seven years of experience OR Bachelor's Degree and three years of experience

• ITIL Foundations Certification upon or within six months of hire

• Strong analytical, critical thinking, communication, problem solving and relationship building skills

Preferred qualifications for the ideal future caregiver include:

• Bachelor's Degree

• Microsoft, CompTIA or equivalent certifications preferred.

• Demonstrated experience using SQL, business logic, SSIS, Python, Power BI.

• Experience with CRM databases and relationship data analytics.

Physical Requirements:

• Ability to perform work in a stationary position for extended periods.
• Ability to travel throughout the hospital system.
• Ability to operate a computer and other office equipment.
• Ability to communicate and exchange accurate information.
• In some locations, ability to move up to 20 lbs.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.