Systems Administrator (SaaS)

General Dynamics Information Technology, Inc.

$125K — $170K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in systems administration and analysis
  • Strong troubleshooting skills, especially for software/hardware issues
  • Ability to automate software deployments and implement solutions
  • Knowledge of geospatial software and virtual desktop infrastructure
  • Experience in managing server integrity and security

Responsibilities

  • Manage functionality and efficiency of computers across operating systems
  • Maintain integrity and security of systems and servers
  • Set up administrator and service accounts for user access
  • Collaborate with users to evaluate vendor products and make hardware/software recommendations
  • Document system configurations and processes for future reference
  • Develop policies and standards for resource allocation
  • Provide guidance and leadership to junior staff members

Benefits

  • Comprehensive medical and dental plan options
  • Vision plan and Health Savings Accounts available
  • 401(k) with company match
  • Paid time off including vacation, sick, and personal days
  • Flexible work schedules to promote work/life balance
  • Short and long-term disability and life insurance options
  • Regular reviews of benefits package to stay competitive
Full Job Description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret/SCI

Clearance Level Must Be Able to Obtain:

Top Secret SCI + Polygraph

Public Trust/Other Required:

None

Job Family:

IT Infrastructure and Operations

Job Qualifications:

Skills:

Backup and Recovery, Software Deployments, Software Installations

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

Manages the functionality and efficiency of a group of computers running on one or more operating systems.

The Systems Administrator (SA) will work as part of an elite and agile team responsible for maintaining and improving system functionality through proactive interaction with the customer, comprehensive understanding of their primary GEOINT exploitation system, and knowledge of the production mission. The successful candidate will provide on-site, on the floor, technical and system administration support through troubleshooting and implementing appropriate solutions to software/hardware anomalies as they occur. The SA will automate Software deployments, package Software, troubleshoot VDI endpoints, virtual machines and Geospatial/corporate software issues as well as make corrective recommendations as necessary. Likewise the candidate should be able to quickly respond to application/hardware related issues, resolve on the spot problems (where possible), replicate the issue for internal analysis/diagnosis, and assist in the preparation of technical documentation that can accurately depict the problem and/or solution for feedback to the team.

1. Manages the functionality and efficiency of a group of computers running on one or more operating systems.

2. Maintains the integrity and security of servers and systems.

3. Sets up administrator and service accounts.

4. Maintains system documentation

5. Interacts with users and evaluates vendor products.

6. Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery.

7. Develops and monitors policies and standards for allocation related to the use of computing resources.

8. May program in an administrative language.

9. Develops and implements testing strategies and document results.

10. Provides advice and training to end-users.

11. Provides guidance and work leadership to less-experienced staff members.

12. Maintains current knowledge of relevant technologies as assigned.

13. Participates in special projects as required.

EDUCATION

Bachelors Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

QUALIFICATIONS

5-10 years of directly related experience in systems administration and analysis.

Unique/Additional Requirements:

  • Provides support for maintenance and change requests of all "user facing" devices and systems
  • Attention to detail, strong organizational skills
  • Strong writing skills (document creation and note taking)
  • Strong time management skills
  • Ability to work within a team for projects and/or tasks
  • Multi-mission environment experience
  • Experience with Microsoft Office Suite (Excel, Word, PowerPoint)
  • Ability to troubleshoot and document various problems
  • Excellent customer service skills

Desired Skills:

Journeyman knowledge or understanding of the following methodologies:

  • Software package/binary deployment (Tanium, Numecent, XenApp, SCCM/MECM)
  • Service+ experience
  • Thin Client operating systems and virtual hosted desktop OS (AVD/ThinPro/Citrix)
  • Client operating systems (Windows 11)
  • Virtual Desktop Infrastructure (Azure Virtual Desktop, ESX/vSphere4, XenDesktop)
  • Advanced Scripting in Python / PowerShell
  • Log Analysis experience for troubleshooting

Location: Customer Site

US Citizenship Required

The likely salary range for this position is $125,800 - $170,200. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Onsite

Work Location:

USA VA Springfield

Additional Work Locations:

USA MO St. Louis

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

 

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