Southern Company

Systems Administrator - Messaging

Southern Company • $80K — $95K *
Birmingham, AL 35242In-Person
Information Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science, IT, or related field, or equivalent experience.
  • Working proficiency in PowerShell or another scripting language, understanding of coding fundamentals.
  • Familiarity with Git and version control systems.
  • Knowledge of Microsoft 365 and enterprise email concepts.
  • Strong troubleshooting skills and methodical problem-solving approach.
  • Ability to learn quickly and collaborate with senior team members.
  • Effective written and verbal communication skills with diverse audiences.

Responsibilities

  • Provide Tier 3 support for complex messaging incidents with senior team collaboration.
  • Troubleshoot recurring messaging issues and assist in root cause analysis.
  • Participate in on-call rotation for critical system support.
  • Assist with patching and updates across messaging infrastructure.
  • Administer on-premises, hybrid, and cloud messaging platforms.
  • Support and tune Proofpoint email security policies.
  • Monitor platform health and respond to alerts.

Benefits

  • Comprehensive health and welfare benefits for employees and families.
  • Support for physical, financial, and emotional/social well-being.
  • Competitive base salary and annual incentive awards for eligible staff.
Full Job Description
Job Description

Systems Administrator - Messaging

Digital Workplace Solutions

POSITION SUMMARY

The Systems Administrator: Messaging is responsible for the support, administration, documentation, and automation of the organization's email and messaging platforms, including Microsoft Exchange Server, Exchange Online (Microsoft 365), and Proofpoint.

This role balances operational support with a strong emphasis on automation and code-first problem solving. A core expectation of this position is the ability to write and maintain automation using PowerShell, Microsoft Graph API, and REST APIs to reduce manual effort and improve reliability, working alongside senior members of the team.

KEY RESPONSIBILITIES

Tier 3 Support & Escalation
  • Serve as Tier 3 support for messaging incidents engaging senior team members on the most complex issues.
  • Troubleshoot recurring issues and contribute to root cause analysis.
  • Participate in an on-call rotation supporting critical systems.

Maintenance & Patching
  • Assist with patching, updates, and upgrade cycles across messaging infrastructure.
  • Perform routine administration across on-premises, hybrid, and cloud platforms.
  • Support Proofpoint email security administration and policy tuning.
  • Monitor alerting and respond to platform health issues.

Automation & Scripting
  • Write and maintain PowerShell scripts and tooling with proper error handling and logging.
  • Automate routine tasks such as mailbox and user lifecycle management, reporting, and device inventory.
  • Manage all code in Git using branches, pull requests, and reviewed commits .

Documentation
  • Write and maintain runbooks, known-issue articles, standard configurations, and support procedures, keeping them current as the environment changes.

REQUIRED QUALIFICATIONS
  • Bachelor's degree in computer science, Information Technology, or a related field, or equivalent hands-on experience.
  • Working proficiency in PowerShell or another scripting or programming language, with a solid grasp of code fundamentals including functions, logic, and error handling.
  • Familiarity with Git and version control concepts.
  • Working knowledge of Microsoft 365 and enterprise email concepts.
  • Strong troubleshooting skills and a methodical approach to problem solving.
  • Ability to learn new platforms quickly and work effectively with senior team members.
  • Clear written and verbal communication with both technical and non-technical audiences.

PREFERRED QUALIFICATIONS
  • Hands-on experience with Exchange Server or Exchange Online.
  • Exposure to Microsoft Graph API or other REST APIs.
  • Microsoft certifications or equivalent industry certifications are highly desirable.


Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf. Additional and specific details about total compensation and benefits will also be provided during the hiring process.

About the Team

Southern Company Services

About Southern Company

With 4.4 million customers and more than 42,000 megawatts of generating capacity, Atlanta-based Southern Company is the premier energy company serving the Southeast. A leading U.S. producer of electricity, Southern Company owns electric utilities in four states and a growing competitive generation company, as well as fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and retail electric prices that are significantly below the national average. Southern Company has been listed the top ranking U.S. electric service provider in customer satisfaction for nine consecutive years by the American Customer Satisfaction Index.

Southern Company Careers

Join the dynamic team at Southern Company, a leader in energy innovation and a champion of sustainable practices. As one of the most respected companies in the energy sector, Southern Company offers unparalleled job opportunities that promise not only professional growth but also a commitment to diversity and leadership development.

Work You’ll Do

At Southern Company, we are not just about power generation; we are about empowering our team to innovate and lead the industry. By joining our team, you will collaborate with some of the brightest minds in the field, using your skills to solve complex problems and drive meaningful change.

Explore a World of Opportunities

Whether you are looking for a full-time position, an internship, or a leadership role, Southern Company has a place for you. Our wide range of employment options ensures that every team member can find a path that best suits their career ambitions and skills.

Innovate and Lead

Southern Company is at the forefront of technological innovation in the energy sector. Our team members are encouraged to lead projects and initiatives that push the boundaries of what is possible in energy production and management.

Grow and Develop

We believe in nurturing the potential of our employees through targeted diversity training, leadership workshops, and continuous professional development. Career growth at Southern Company is not just a possibility—it is an expectation.

Be Part of Our Culture

Southern Company’s culture is built on a foundation of respect, integrity, and inclusion. We celebrate diversity and believe that it drives innovation. Our team is our family, and we support each other in achieving personal and professional goals.

Benefits That Go Beyond

Choosing a career at Southern Company means enjoying a range of benefits designed to enrich your life and support your lifestyle. From health and wellness programs to retirement plans, we ensure our team members are taken care of.

Join Our Team

Ready to power up your career? Explore the job opportunities at Southern Company today. We are actively hiring and looking for passionate, curious, and solution-driven individuals. Enhance your skills, join a community of innovators, and work towards a sustainable future.

Stay Connected

Keep up to date with the latest at Southern Company by following our careers blog. Gain insider perspectives, industry-leading insights, and practical tips to advance your career.

Networking and Career Advancement

At Southern Company, networking and internal mobility are key components of career advancement. Connect with leaders, engage in cross-departmental projects, and take your professional journey to new heights.

Prepare for Your Interview

Make your mark from the first interview. Visit our career site for tips on crafting your resume, preparing for interviews, and making a lasting impression.

Join Southern Company—where careers glow brighter!

SEARCH SOUTHERN COMPANY JOBS Stay ahead of the curve in your career with Southern Company, where innovation meets tradition and every employee is empowered to excel.
Learn more about Southern Company
Size
27,000 employees
Market Cap
$77.6 billion
Industry
Energy & Utilities
Net Income
$3.1 billion
Founded
1912
5 Year Trend
+3%
Revenue
$20.3 billion
* Ladders Estimates

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