Project Description:FDA.gov website experiences more than 670 million hits, 43.34 TB of data transferred, and 17.4 million visitors per month, making it the "front door" to the FDA for a substantial portion of the public. The site is a key component of FDA's mission to communicate effectively with healthcare professionals and the public, supporting the agency's Transparency and Open Government efforts and providing the public with numerous opportunities to interact directly with FDA.
This project supports the Food and Drug Administration (FDA) in translating business needs into technology solutions across FDA's public-facing web environment, providing administration, infrastructure support, and strategic planning for FDA's Web presence. Support for FDA's web infrastructure, including its Content Management System (CMS), is intended to enhance the agency's ability to manage web content effectively. The current CMS, built on Drupal, supports FDA's public-facing site, which spans more than 65,000 documents and pages and is maintained by more than 600 active site contributors.
Job Summary:This position requires an experienced systems administrator capable of working independently, troubleshooting complex infrastructure issues, implementing secure enterprise solutions, and supporting highly classified operational environments.
Responsibilities:- Provide support for implementation, troubleshooting, and maintenance of IT systems and cloud services hosted in AWS. Primary systems include Drupal CMS hosted on a LAMP stack.
- Manage and maintain IT system infrastructure, services, and processes related to client, server, storage, network devices and mobile devices.
- Perform help desk support, including problem identification, diagnosis, and resolution.
- Analyze and resolve complex problems associated with server hosts, applications and software integration
- Optimize system operations and resource utilization; perform capacity analysis and system planning.
- Troubleshoot and maintain system integrity and network components.
- Provide detailed analysis and feedback to management and internal customers on escalated issues.
- Support the design of system architectures and associated hardware.
- Configure and manage Linux and other applicable operating systems, including installs/patching of operating system software, troubleshooting, maintaining integrity of and configure network components, and implementation of operating systems enhancements to improve reliability and performance
- Support the design of systems, mission architecture and associated hardware
- Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
Required Experience:- 10+ years of related experience in systems administration or IT operations
- Experience with Linux, SOLR search, and ElasticSearch, including installation, configuration, troubleshooting, and maintenance.
- Experience with Akamai CDN services and Drupal website hosting platforms (e.g., Acquia) is desired.
Education & Training:- Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or other related technical discipline
Work Authorization, Clearance Requirement, & Additional Information:- This position requires the ability to obtain and maintain a U.S. government Public Trust clearance. Due to contract requirements, candidates must be U.S. citizens or lawful permanent residents (green card holders) to be eligible.
- No agencies, third parties, or Corp-to-Corp submissions.
Salary Range:- $110,000 - $140,000
- Salary commensurate with experience.
