F_0139_HIRING_SAFETY_TRAINING_MATRIX_JNRD_SA2.docx

*** | SUPPLEMENTAL LABOR MANAGEMENT OFFICE

ADDITIONAL PROCUREMENT INFORMATION (API)

Title & Level

System Administrator 2

Work Group Location

Vancouver, WA

Specialty

Application Packaging & Delivery

Offsite Work Eligibility*

Routine Telework Eligible

Organization

JNRD

Number of Days Onsite

1 days per Week

Hours

Full-Time, up to 40 hours

Additional Information

Overtime

0% anticipated

On-Call

No

Travel

Up to 5% local travel

FN Status

NOT open to Foreign Nationals

* Current telework, remote work and onsite support is based on BPA's business needs and is subject to change or termination at any time.

** Assignments with the "Remote" Designation must reside in WA, OR, ID or MT. Case-by-case exceptions may apply only when in the best interest of BPA.

OVERVIEW

Assignment

This full-time contract assignment is located in the Desktop Delivery (JNRD) team of End User Services (JNR), Enterprise Technology Operations Services (JN), Information Technology (J), and *** (BPA). The purpose of this assignment is to package desktop software applications for delivery to end users using multiple methods and technologies.

Organization

Desktop Delivery is part of the IT End User Services organization. Typical work consists of research, engineering, automation, operations and maintenance activities related to end user computing systems. Examples include standard image process, application delivery, vulnerability management, security engineering/baselines, tier 3 incident response, problem management and mitigation. We work in a collaborative team with lots of opportunity for learning and skills improvement. We are the engine that powers end user computing systems and services.

ASSIGNMENT RESPONSIBILITIES

Note: All official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate BPA manager or other federal personnel with the authority to do so.

Research, sequence, patch, and deploy applications via Microsoft App-V and MSIX App Attach.

Research and prepare applications for deployment via Microsoft Configuration Manager and Intune.

Research and prepare applications for delivery via Citrix XenApp/XenDesktop.

Package in-house developed and commercial type applications using Flexera AdminStudio and InstallShield packaging software following an established process and workflow.

Build application installation packages in Microsoft Windows Installer (MSI) and Microsoft Windows Transform (MST) format.

Re-package desktop applications, upgrades, and utility software using Flexera AdminStudio.

Work with development and system subject matter experts (SME) to automate application installation.

Perform security baseline testing on new software titles or new versions.

Draft, edit, and update process and technical support documentation.

Adhere to existing processes and procedures, best practices, and work instructions

Troubleshoot calls from the IT Service Desk and start the resolution process, coordinating with other subject matter experts as required:

Solve technical issues in a professional manner or escalate in a timely fashion.

Provide 3rd tier/advanced technical support related to desktop technologies.

Understand the IT working environment sufficiently to explain technical issues and solutions to a wide range of technical and non-technical clients.

Prioritize work with a focus on client satisfaction and follow through.

REQUIREMENTS

Education & Corresponding Experience (required on matrix)

Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related technical field is preferred.

With an Associate's or Bachelor's Degree in applicable fields, 3 years of experience is required.

With an Associate's or Bachelor's Degree not in applicable fields or without a degree, 5 years of experience is required.

Applicable Certifications may count for 1 year of experience.

Experience must include direct work experience in Information Technology performing System Administration.

Required Technical Skills & Experience (required on matrix)

1 years' experience with Powershell (or equivalent scripting tool).

1 years' experience packaging desktop software applications for delivery using a centralized software distribution system (Microsoft Configuration Manager or Microsoft Intune).

Proficiency in the use of Microsoft Office 365 (Outlook, Word, Excel, PowerPoint, and Access) and other office automation/production software (eg. Adobe Acrobat).

Preferred Skills & Experience (optional on matrix)

1+ year of experience packaging and delivering applications via Microsoft App-V or MSIX App Attach

Preparing desktop software applications for delivery via Citrix XenApp and XenDesktop.

Resolving application packaging and delivery issues.

Conducting thorough Quality Assurance (QA) testing.

Excellent problem solving and troubleshooting skills with commercial and in-house developed software applications.

Experience in troubleshooting Microsoft Windows 11 in an enterprise environment.

Additional Requirements (not required on matrix)

Valid U.S. Driver's License is required.

Hazards & Risks

Assignment requires a minimum level of physical ability sufficient to lift, carry, move and stack equipment weighing up to 40 pounds. Bending stooping, lifting, kneeling, reaching and walking for short distances (up to 500 yards) may be required.

Appendices

The following appendices apply to this assignment and may be downloaded from the Fieldglass Reference Library:

Offsite Work

Training Expectations (Worker is expected to keep current on the latest technologies and skills required for the assignment.)

Training Type

Details

Provided by

Sunflower

BPA

Attendance at all conferences, workshops, training, etc. must be pre-approved by SLMO. Requests will be reviewed on a case-by-case basis. Approval is subject to the most current guidance provided to SLMO by BPA or DOE and is subject to change at any time. SLMO reserves the right to negotiate attendance on billable/non-billable hours and reimbursement of travel costs with the supplier. Reimbursable travel costs must adhere to the Federal Travel Regulations and be submitted via an expense sheet in Fieldglass.

CLOSELY ASSOCIATED RESPONSIBILITIES & REQUIRED ASSOCIATED MITIGATION MEASURES

The following is a list of potential inherently governmental risk areas and the measures that SLMO-Compliance has determined must be in place, via processes and procedures, to mitigate the associated risks. The BPA manager's acceptance of the API or CWSD serves as their attestation that all applicable mitigation measures listed below are or will be established and adhered to in their organization.

Area of potential Closely Associated / Inherently Government function

Mitigation Measures

Access to Confidential / Sensitive Information

CFTE must sign NDA (Non-Disclosure Agreements) at beginning of assignments. (Does not apply to Craft assignments)

CFTE must complete annual Information Security and Privacy Awareness training.

CFTE must complete and pass background investigations of an appropriate level.

Acquisition Planning / Source Selection

CFTE are not permitted to serve as "voting" members for acquisition selections.

All purchasing decisions must be made by appropriate federal personnel (Contracting Officers).

All acquisition documents (requirements,
SOW's, evaluation criteria, etc.) must be reviewed, finalized and approved by appropriate BPA federal personnel.

Only Contracting Officers are authorized to obligate BPA funds.

Agency / Org Planning

All drafts, documents, materials and recommendations must be reviewed, finalized and approved by appropriate BPA federal personnel.

Budget / Finance Prep

Only Federal Employees may determine budget priorities & allocations.

BFTE must control and finalize / approve all budgets and related documentation, including that for projects, programs and Organizations.

Contract Management

All Contractual documents, including invoices must be finalized / approved by appropriate Federal personnel.

All contract-related decisions (modifications, changes, performance) must be determined by appropriate federal personnel (COs).

Decision Making

CFTE may provide input and recommendations to decision-makers.

Only appropriate federal personnel may make decisions which obligate BPA resources or to a specific course of action.

Direction & Control
(directing BFTE)

CFTE are not permitted to direct the actions of federal employees (BFTE) or have any control or input into their performance.

Work of BFTE must be assigned by federal manager, supervisor, Program / Resource manager or another appropriate designee.

Disposing Govt. Property

All decisions regarding the disposal of BPA property must be made by appropriate federal personnel; and all property dispositions must be directed and controlled by the Investment Recovery Center (IRC).

Dissemination of Agency/Policy Information / Training

All training and any information that is to be disseminated must be either 1) per established policy, process, procedure, or practice; or, 2) reviewed, finalized and approved by appropriate BPA federal personnel.

Inspection / IT Testing

Processes and procedures must ensure Federal personnel review inspection findings and CFTE recommendations before acceptance or rejection of material(s) / item(s).

HR Support

CFTE may assist with HR functions per established procedures, processes and guidelines (e.g., timekeeping).

All work products must be reviewed and finalized by appropriate federal employees.

Policy Development

BPA's process for Policy development includes multiple levels of federal review prior to acceptance / adoption.

Interpretation of Policy/Regulations

Only BPA federal employees may determine the applicability and interpretation of regulations.

CFTE are not permitted to "interpret" regulations for or on behalf of BPA. Regulations are interpreted by federal personnel and communicated via standards, guides, policies and processes.

Representing BPA

Contract workers are required to identify themselves and their employer in signature blocks, in introductions and have a nameplate outside their cubicle.

CFTE must receive written VP approval to represent BPA at outside events, such as workshops, seminars or conferences.

Page 4 of 4 F_0121_API_TEMPLATE_030626
CFTE NON-CRAFT HIRING SAFETY TRAINING MATRIX

CONTRACT FULL TIME EQUIVALENT (CFTE)

NON-CRAFT HIRING SAFETY TRAINING MATRIX

Purpose:

The Contract Full Time Equivalent (CFTE) Hiring Safety Training Matrix is a hazard assessment for CFTE personnel routine tasks. It is intended to set a common understanding on training requirements between the CFTE personnel and the *** (BPA) managers/supervisors. BPA Requesting Managers should complete this form and coordinate with BPA Supplemental Labor Office during the procurement process to ensure the CFTE position includes a list of required trainings associated with identified tasks, conditions, and exposures. Each task, condition, and exposure indicate which training courses are required, who shall provide those trainings, and when those trainings shall occur.

This form is intended only as a reference document for contractors.

BPA Requesting Manager

(Last, First MI)

Fisher, Gregory C.

Date

June 12th, 2026

CFTE Job Title

System Administrator 2

Org

JNRD

PPE provided by Supplier or Contractor?
• Yes ☒ No

If yes, list required PPE: Click or tap here to enter text.

Identify which Supplier or Contractor medical surveillance programs are required, if any*
• Respirator User
• Asbestos
• Lead
• Silica
• Hearing Conservation
• Other: Click or tap here to enter text.

☒ No Medical Surveillance

*BPA Requesting Managers may use equivalent Job Title Position Hazard Assessments or project Job Hazard Analyses as indicators for which medical surveillance programs may be required. Direct any questions regarding medical surveillance program requirements to the BPA Industrial Hygienist, ***, or ***.

Instructions for BPA Requesting Manager: This template has been pre-populated with tasks and hazards generally associated with CFTE non-craft positions. BPA Requesting Managers must review this document during the CFTE procurement process. The BPA Requesting Manager will:

Select the checkbox next to each task/condition/exposure that may be encountered during the normal course of the assignment.

Identify if the mitigation for applicable tasks/conditions/exposures will be provided by BPA or the Contractor (supplier).

Indicate when the mitigation must occur (pre-hire, post-hire, pre-task).

Pre-Hire Training should be completed prior to the CFTE starting their assignment.

Post-Hire training should be completed prior to exposure to a hazardous environment and/or conducting work at a BPA worksite.

Pre-Task Training should be completed prior to conducting the associated task.

Once complete, the BPA Requesting Manager will send the completed document to the Supplemental Labor Management Office.

The listed tasks, conditions, and exposures are not all inclusive. New processes, unusual tasks, or equipment may trigger the need for specialized training. Consult with your local Safety Manager or BPA Safety Training Manager for guidance.

BPA provided safety training will be the same training provided to Federal Workers.

For the "General Comments" section, BPA Requesting Managers can list anything that was not already covered and provide clarification to the BPA COR to better understand the CFTE position. It may include tasks, conditions, and/or