Amentum is seeking a System Administrator 2 to provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers.
Essential Responsibilities:
- Senior Tier level ticket support for one of the PKI Tool
- Providing troubleshooting support for end users having issues with various PKI tools
- Testing new PKI tool releases
- Testing new compliance guidance per the functionality of the PKI tools
- Basic understanding of Window desktop tools and Linux command line functions
- Reviewing and updating documentation and SOPs
- Understanding of using a ticketing system and navigating confluence pages
Minimum Requirements (Knowledge, Skills, and Abilities):
- Needs a good understand of Windows and Linux as an end user
Clearance Required: TS/SCI Poly
Minimum Education:
- Bachelor’s degree in a technical discipline from an accredited college or university is required.
- In lieu of a bachelor's degree, five (5) additional years of work-related experience may be substituted for a total of twelve (15) years.
Minimum Years of Experience:
- Ten (10) years’ experience as a SA in programs and contracts of similar scope, type, and complexity is required.
Required Certifications:
- Compliance with DoD 8570.01-M with a minimum certification of IAT Level II is required.
Other Responsibilities:
Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams.
Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.
Procedure Compliance - Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his/her job.
#javelin #ICPOLY
Compensation Details:
$150,000 - $180,000
The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.
Benefits Overview:
Our health and welfare benefits are designed to support you and your priorities. Offerings include:
Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance
Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.
Original Posting:
06/22/2026 - Until Filled
Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.
