Citigroup, Inc

SVP Loan Operations and Safety and Soundness

Citigroup, Inc • $132K — $198K *
Irving, TX 75061Hybrid
Finance & Insurance
8 - 10 years of experience
3 weeks ago
Job Overview by Ladders

Qualifications

  • 10+ years of experience preferred
  • Familiarity with business processes, systems, and tools in loan processing
  • Advanced knowledge of loan procedures, products, and services
  • General understanding of loan documentation management
  • Expertise in risk identification, mitigation, and resolution
  • In-depth understanding of risk types and control processes
  • Commitment to complying with relevant laws and policies

Responsibilities

  • Manage preparation and review of loan documentation while supporting loan processing tasks
  • Collaborate with internal and external clients to enhance service delivery
  • Plan actions and resources, controlling budget and policy formulation
  • Apply knowledge of loan documentation concepts to address issues influencing multiple areas
  • Handle complex issues in loan documentation that affect various operations
  • Liaise with stakeholders on diverse topics
  • Lead initiatives for process improvement and resolve escalated issues
  • Deliver analytical and procedural expertise for cross-functional projects
  • Conduct in-depth analysis to identify and implement efficiency-enhancing solutions
  • Stay updated on industry trends in loan documentation for business application
  • Build and maintain strong client relationships to facilitate organizational change
  • Ensure compliance with risk/control processes related to loan documentation
  • Guide and coach junior staff members
  • Develop and nurture key stakeholder relationships

Benefits

  • Medical, dental, and vision coverage
  • 401(k) retirement plan
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off including vacation and sick leave
  • Paid holidays
Full Job Description
The Loan Doc & Proc Group Mgr. is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions, terminations and budget approval. Individual must be accountable, ethical, results oriented, trustworthy and credible.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Responsibilities:

  • This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process. Activities will include independently processing and closing loans within a complex loan operations environment. Accountable for management of a complex /critical/large professional disciplinary area within loan documentation. Serves as a strategic partner with other businesses and strives to facilitate their success
  • Supports a wide range of internal clients (product, sales, client delivery, and technology) and external corporate clients
  • Involved in short-to-medium-term planning of actions and resources, and exercises control over resources, budget, policy formulation and planning
  • Applies comprehensive understanding of concepts and procedures within loan documentation and sound knowledge of other areas (cash management/treasury etc.), to resolve issues that have impact beyond own area
  • Manages complex and highly variable issues associated with loan documentation with significant potential impact across multiple operations areas, weighing various alternatives and balancing potentially conflicting needs
  • Liaises with various stakeholders on varying matters
  • Leads change-the-bank projects, resolves escalated issues and/or offers solutions at an advanced level
  • Serves as analytical and/or procedural expert representing loan documentation on cross functional processes or project deliverables
  • Provides in-depth and sophisticated analysis to define problems, develop innovative solutions, and streamline processes, in order to increase productivity and efficiencies with cost-saving opportunities
  • Closely follows trends in loan documentation and adapts them for application within own job and the business
  • Builds effective relationships with clients; facilitates, influences and enables change
  • Implements and manages a successful risk/control environment related to loan documentation processes
  • Manages compliance efforts to follow policies and procedures, as well as contributing to defining standards
  • Keeps abreast of Citi's operational processes and best practices in business strategy
  • Acts as an advisor to provide guidance and coaching to new or junior level staff
  • Has direct responsibility for developing and maintaining key stakeholder relationships (internal and external)
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards


Qualifications:
  • 10+ years preferred
  • Reasonable knowledge of Business Processes, Systems and Tools used in the Loan Process
  • Advanced understanding of Loan Processes, Procedures, Products and Services
  • General awareness of managing, preparing, and reviewing loan documentation
  • Expert in identifying, mitigating, managing, resolving, and escalating risks and issues
  • In-depth awareness of risk types, policies and control measures and processes
  • Comply with applicable laws, rules, and regulations, and adhering to Policies


Education:
  • Bachelor's/University degree, Master's degree preferred.


Job Family Group:
Operations - Transaction Services

Job Family:
Loan Documentation and Processing

Time Type:
Full time

Primary Location:
Irving Texas United States

Primary Location Full Time Salary Range:
$132,160.00 - $198,240.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:
Jul 02, 2026

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

Citigroup, Inc Careers

Join the vibrant team at Citigroup, Inc, a leading global bank, and propel your career into the future. Citigroup offers a plethora of job opportunities that span across various fields and expertise, making it an ideal place for ambitious professionals to thrive.

Work You’ll Do

At Citigroup, Inc, you will engage in exciting work that matters. Join our team to help innovate and drive transformation in the banking industry. With Citigroup, you can lead initiatives that redefine how banking works and how financial services can empower people globally.

Innovate and Lead

Citigroup, Inc is at the forefront of financial innovation and leadership. By joining our team, you will work alongside top professionals to develop solutions that enhance customer experiences and operational efficiency. Our commitment to innovation is fundamental, and we encourage our team to push boundaries and think outside the box.

Grow Your Career

Citigroup, Inc is not just a company; it's a place where you can grow both professionally and personally. We offer robust career paths and professional development opportunities that help you reach your potential. With diverse career tracks and the support of leadership, your growth at Citigroup is limitless.

Diversity and Inclusion

We believe our strength comes from the diversity of our team. Citigroup, Inc is dedicated to fostering an inclusive workplace where everyone can contribute their best work. Through diversity training and a culture that embraces differences, we create a welcoming environment for all employees.

Benefits and Culture

Citigroup, Inc values the well-being of its employees. We offer competitive benefits packages that support the health, finance, and lifestyle of our team members. Our culture is built on collaboration, respect, and a commitment to excellence. We ensure that every team member feels valued and part of our global family.

Internship and Employment Opportunities

Start your professional journey with Citigroup through our internship programs or full-time job opportunities. We are constantly hiring fresh talent and seasoned experts who bring creativity and innovation to our team. Whether you're refining your skills or ready to lead, there's a position waiting for you at Citigroup.

Networking and Professional Development

At Citigroup, Inc, networking and continuous learning are part of our DNA. We provide platforms for employees to connect with industry leaders and peers, enhancing their skills and opening up new career opportunities. Our leadership programs and professional development initiatives ensure that you are always ahead of the curve.

Join Our Team

Explore the numerous positions available at Citigroup, Inc that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to make an impact.

Stay Connected

Keep up to date with the latest in career opportunities and industry insights at Citigroup, Inc. Subscribe to our job alert emails and read our careers blog to stay ahead in your professional journey.

Explore Citigroup, Inc Jobs

Discover the exciting and rewarding opportunities that await at Citigroup, Inc. Tailor your resume, prepare for your interview, and take the next step in your career with us.

SEARCH CITIGROUP JOBS

READ CAREERS BLOG

Citigroup, Inc is where your ambition meets opportunity. Join us and transform your career while making a global impact.
Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Finance & Insurance
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ
C
* Ladders Estimates
Ad banner background

Get Ready For Your
Next Interview

More Jobs at Citigroup, Inc

More Finance & Insurance Jobs

Find similar SVP Loan Operations and Safety and Soundness jobs:

NationwideIrving, TX