Support Transition and Reentry (STAR) Manager

TRILLIUM HEALTH RESOURCES

$70K — $94K *
US-AnywhereRemote in United States
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associate's degree and 3 years of relevant experience, or a Bachelor's degree with 1 year of experience, or equivalent education/experience.
  • Valid driver's license required.
  • Resident within 75 miles of specified North Carolina counties.
  • Ability to travel within catchment area as needed.
  • Preferred: Degree in Human Services or Criminal Justice and Master’s degree.
  • Minimum 2 years in a supervisory role for teams of 2 or more.
  • At least 1 year of work experience in criminal justice.

Responsibilities

  • Provide supervision and support to a team of coordinators and clinicians.
  • Monitor team performance and implement corrective actions as needed.
  • Oversee management of complex cases with a focus on holistic care.
  • Assist in planning and facilitating member transitions from incarceration to community.
  • Collect and analyze data, assign cases, and perform quality audits.
  • Collaborate with internal and external stakeholders including correctional facilities and service providers.

Benefits

  • Flexible work hours with management approval.
  • Remote work options available for most positions.
  • Health insurance with no premium for employee coverage.
  • 24 days of Paid Time Off (PTO) plus 12 paid holidays in the first year.
  • NC Local Government Retirement Pension.
  • 401k plan with 5% employer match and immediate vesting.
  • Eligibility for Public Service Loan Forgiveness program.
  • Quarterly stipend for remote work supplies.
Full Job Description
Pay Plan Title: Unit Manager

Working Title: Support Transition and Reentry (STAR) Manager

Cost Center: 9200/Community Transition

Position Number: 80144

FLSA Status: Exempt

Posting Salary Range: $70,338 - $94,075

Office Location: Remote within 75 miles of Trillium's Catchment of North Carolina (See requirements section for included counties)

What We're Looking For

Trillium Health Resources is seeking an experienced Support Transition and Reentry (STAR) Manager to join the Support Transition and Reentry (STAR) Team. STAR is a specialty care team serving incarcerated adults with complex behavioral health conditions. This leadership role provides direct supervision and oversight to ensure the delivery of high-quality, person-centered integrated care. The ideal candidate has experience leading a team, care management expertise, and is familiar with criminal justice systems, reentry programs and community-based services.

On a typical day, you might:

  • Provide direct supervision and support to QP level coordinators, licensed clinicians and certified peer support specialists.
  • Monitor team's quality of work and take corrective action as needed.
  • Oversee complex cases ensuring sound decision making and wholistic client care.
  • Support staff to effectively plan and coordinate member transitions from incarceration to the community.
  • Collect data, assign cases, and conduct quality audits.
  • Collaborate with internal departments and external systems including prisons/jails, probation/parole, BH/SU providers, and other stakeholders.


Employee Benefits:

Trillium knows that work/life balance is essential. That's why we offer:

  • Typical working hours: 8:30 am - 5:00 pm; flexible work schedules with some roles with management approval.
  • Work-from-home options available for most positions
  • Health Insurance with no premium for employee coverage
  • Flexible Spending Accounts
  • 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
  • NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook
  • 401k with 5% employer match and immediate vesting
  • Public Service Loan Forgiveness (PSLF) qualifying employer
  • Quarterly stipend for remote work supplies


Qualifications

Required:

  • Associate's degree with three (3) years of experience working with behavioral/mental health, substance use and/or intellectual/developmental disability populations; OR
  • Bachelor's degree with one (1) year of experience working with behavioral/mental health, substance use and/or intellectual/developmental disability populations; OR
  • Equivalent combination of education/experience.
  • Must have a valid driver's license.
  • Must reside within 75 miles of Trillium's Catchment of North Carolina. Counties included: Anson, Bertie, Beaufort, Bladen, Brunswick, Camden, Chowan, Carteret, Columbus, Craven, Currituck, Dare, Duplin, Edgecombe, Gates, Greene, Guilford, Halifax, Hertford, Hoke, Hyde, Jones, Lee, Lenoir, Martin, Montgomery, Moore, Nash, New Hanover, Northampton, Onslow, Pamlico, Pasquotank, Pender, Perquimans, Pitt, Randolph, Richmond, Robeson, Sampson, Scotland, Tyrrell, Warren, Washington, Wayne, Wilson.
  • Must be able to travel within catchment as required.


Preferred:

  • Human Services or Criminal Justice degree.
  • Master's degree.


  • Minimum of two (2) years' experience supervising a team (2 or more employees).
  • Minimum of one (1) year working in criminal justice or juvenile justice systems.
  • Provisionally or fully licensed by the state of North Carolina as a LCSW, LPA, LCMHC, LMFT, or LCAS.


Deadline for Application:July 31,2026@11:59pm

How to Apply

To be considered, submit your application and resume through our ADP Career Center. Your resume must include:

  • Employer name, dates of service (month/year), average hours worked per week, and essential job duties
  • Education details (degree type, date awarded, institution, field of study)
  • Licensure/certification information, if applicable


After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You'll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.

Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.

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