Solenis

Support Engineer Dublin Georgia

Solenis$70K — $103K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering or related field.
  • 1-3 years of experience in a technical role, preferably in the paper industry.
  • Strong understanding of papermaking processes and wet-end chemistry.
  • Excellent relationship-building skills with various stakeholders.
  • Ability to analyze performance metrics and deliver actionable recommendations.

Responsibilities

  • Serve as the engineer in training to progress towards the Key Account Manager role.
  • Develop and maintain relationships with mill leadership and operations personnel.
  • Provide technical support on papermaking processes and water systems.
  • Identify opportunities to enhance chemical programs for existing accounts.
  • Conduct routine plant visits and performance evaluations.
  • Deliver recommendations to improve machine efficiency and reduce costs.
  • Collaborate with internal specialists to implement customer solutions.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • 401K retirement plan with employer contributions.
  • Opportunities for professional growth and development.
  • Supportive work environment valuing employee contributions and ideas.
Full Job Description
  • Serve as the engineer in training to become a Key Account Manager.
  • Develop and maintain strong relationships with mill leadership, operations teams, maintenance personnel, and procurement stakeholders.
  • Provide technical expertise and support related to papermaking processes, wet-end chemistry, retention and drainage programs, process water systems, and production optimization.
  • Help KAM identify opportunities to expand chemical programs and increase share of wallet within existing accounts.
  • Conduct routine plant visits, system audits, and performance evaluations.
  • Deliver value-based recommendations that improve machine efficiency, sheet quality, production rates, and operating costs.
  • Help KAM to lead quarterly business reviews and present performance metrics to customers.
  • Partner with internal technical specialists and laboratory resources to implement customer solutions.
  • Achieve revenue, profitability, and customer retention objectives.

We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

The expected compensation range for this position is between $70,250.00 and $103,026.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law.

About Solenis

Solenis is a global producer of specialty chemicals for water-intensive industries. The company provides process and water treatment chemistries to various industries, including pulp, paper, oil and gas, chemical processing, mining, biorefining, power and municipal markets. Solenis has more than 5,200 employees and 41 manufacturing facilities, which are strategically located to support its global customer base.
Learn more about Solenis
Size
5,000 employees
Industry

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