Job Title: Supplier Quality Manager
Department: Quality
Reporting to: Vice-President of Quality
Location: Danbury, CT
Reporting directly to the Vice-President of Quality, the Supplier Quality Manager is responsible for the development, implementation, and continuous improvement of Greenfield Global's Supplier Quality Management Program. This role ensures the program operates in compliance with applicable standards, including ISO 9001 and IPEC-PQG GMP requirements, and ensures suppliers meet defined quality, regulatory, and customer expectations. The position plays a key leadership role in building strategic supplier relationships, strengthening supply chain resilience, and advancing a risk-based supplier quality strategy across the organization.
Who You Are:
- Strategic thinking and execution discipline
- Strong collaboration and communication skills
- Problem solving and leadership capability
- Supplier and cross-functional influence
- Analytical and risk-based decision-making
- Risk Management - Applies a structured, risk-based approach to supplier quality, including assessment and mitigation of risks related to externally sourced materials, products, and services
Your Experience Should Include:
- Bachelor's degree in relevant field
- 7+ years in Quality or Supplier Quality within a GMP/ISO regulated environment
- Working knowledge of ISO 9001, IPEC-PQG GMP, EXCiPACT, and supplier quality management requirements
- Experience with supplier audits, supplier development, and QMS integration
Job Responsibilities:
- Develop and execute supplier quality strategy aligned to business objectives and global quality standards
- Lead supplier qualification, audits (internal, second and third party), and performance monitoring programs
- Serve as the Subject Matter Expert (SME) for Supplier Quality Management during second- and third-party audits
- Establish and manage the Supplier Corrective Action Request (SCAR) program, including issuance, tracking, and effectiveness verification
- Design, support, and implement second source strategies aligned with corporate supply chain resilience initiatives
- Establish strategic supplier relationships and facilitate regular performance and business reviews
- Maintain Supplier Quality Agreements (SQAs), ensuring clarity of roles, responsibilities, and compliance expectations
- Drive supplier quality improvements through root cause analysis, CAPA, and continuous improvement initiatives
- Ensure supplier change control processes are effectively managed and risks are assessed through formal Management of Change (MoC)
- Ensure supplier compliance with applicable regulatory and quality requirements, including ISO 9001, IPEC-PQG GMP, EXCiPACT, and customer-specific requirements
- Partner cross-functionally with Procurement, QA, QC, Operations, and Technical Services to drive alignment and execution
Key Accountabilities:
- Supplier compliance with quality and regulatory requirements
- Effectiveness of supplier performance monitoring and SCAR/CAPA programs
- Reduction in supplier-related quality issues, including complaints and non-conformances
- Strength and effectiveness of supplier quality governance systems
- Supply risk reduction and successful implementation of second source strategies
- Effective leadership, coordination, and performance management of the global Supplier Quality team, ensuring consistent execution, alignment to standards, and delivery of program objectives across all sites and regions
Leadership Expectations:
- Drive clarity, accountability, and execution across supplier quality management
- Ensure early identification and escalation of supplier-related risks
- Promote continuous improvement and quality culture internally and externally
- Establish disciplined, data-driven supplier management processes
- Support alignment and engagement across a global supplier quality network
Total Compensation & Care:
- Base salary dependent on experience and demonstrated performance
- Formal and informal training opportunities
- Comprehensive health and dental benefits
- Income protection: short- and long-term disability coverage, life insurance, paid personal sick time
- Vacation time exceeding industry standards
- Company funded retirement savings program with individual contribution opportunities
- Meaningful and challenging work
- Curated intentional culture focused on growth and development, engagement, and communication
About Us:
We own and operate five distilleries, four specialty chemical manufacturing and packaging plants, and three next-generation biofuel and renewable energy R&D centers. This integrated model enhances supply chain transparency, quality control, custom formulation development, and ultimately customer satisfaction.
Core Values:
- Honesty
- Integrity
- Respect
- Commitment
- Openness to Change
Core Principles:
- Innovation: We are constantly seizing opportunities to develop new products, processes and methods to meet the diverse and demanding requirements of our customers.
- Collaboration: We are part catalyst, part collaborator. We collaborate with partners to get the most out of our existing products, and to develop custom solutions for our customer requirements.
- Responsibility: Our commitment to give back to local communities in the US and Canada goes beyond the bottom line. We give back to the planet by processing renewable resources into low carbon fuels and chemicals.
- Agility: Our team is not only fast, but we also have the flexibility and creativity to pivot with customer needs to develop custom-made, on-time solutions.
- Discipline: At every plant, and for every customer, for every shipment, we put quality first. We operate a tight, transparent supply chain while meeting the highest regulatory standards.
Greenfield Global USA, Inc.
