SUMMARY:
The Product Quality Engineer is a professional who specializes in evaluating and refining manufacturing workflows to ensure products meet quality standards and performance set by the customer. This includes a focus on root cause analysis and optimization of overall production quality.

JOB RESPONSIBILITIES AND ACTIVITIES:

1. Supplier Development & Qualification

- Conduct supplier audits and assessments to ensure compliance with quality standards
- Develop and maintain supplier quality agreements to align with regulatory and corporate requirements

1. Quality Issue Resolution & Corrective Actions

- Investigate supplier-related defects using structured problem-solving methods (8D, 5Why, CAPA)
- Drive root cause analysis and verify corrective/preventive actions to prevent recurrence
- Manage non-conformance reports (NCRs) and ensure timely supplier responses

1. Supplier Quality Performance Monitoring & Improvement

- Define and track supplier Key Quality Performance Indicators (KPIs) such as PPM (Parts Per Million), defect rates
- Conduct periodic supplier scorecard reviews and implement improvement plans
- Facilitate supplier training on quality standards, statistical process control (SPC) and CAR or 8D

1. Quality System & Process Compliance

- Validate supplier manufacturing processes (e.g., GR&R, DOE, process capability studies)
- Support internal and external audits (e.g., ISO, customer-specific requirements)

1. Cross-functional Collaboration & Customer Support

- Work with internal teams to align supplier quality with product design (DFM/DFQ) .
- Address customer complaints related to supplier quality and ensure resolution promptly.
- Participate in New Product Development phases to mitigate quality risks early.

PREFERRED EDUCATION:

1. Bachelor's degree in Engineering (Mechanical, Electrical, Material, or related field).
2. 2+ years of supplier quality experience in consumer electronics manufacturing and product analysis.
3. Proficiency in quality tools (SPC, FMEA, MSA, Six Sigma, 8D)

WORK EXPERIENCE:
Three or more years in quality or manufacturing engineering strongly preferred.

OTHER REQUIREMENTS:

1. SQE working experience in SMT/Test/Assembly factory required.
2. Strong ability for continuous learning.
3. Proactive in work and strong resilience.
4. Capability to manage a team and planning.
5. Ability to solve problems quickly and effectively