Supervisory Program Analyst

Veterans Affairs$95K — $115K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of supervisory experience in Compensation Program and claims processing
  • 1 year of project or program management experience
  • Ability to communicate complex concepts to diverse audiences
  • Experience in staff development and performance evaluation
  • Familiarity with federal government regulations and organizational structures

Responsibilities

  • Advise high-level management on Compensation Service initiatives
  • Supervise technical staff and oversee unit operations
  • Counsel staff on administrative matters and resolve issues
  • Coordinate productivity and resource allocation with upper management
  • Act as a point of contact for IT and business process optimization programs
  • Identify and recommend improvements for program areas
  • Perform additional duties as assigned

Benefits

  • Comprehensive benefits package including health, dental, and retirement plans
  • Access to training and professional development programs
  • Paid time off and federal holidays
  • Job stability and the opportunity for a federal career
  • Eligibility for flexible work arrangements on a case-by-case basis
Full Job Description
Summary

The Supervisory Program Analyst position is under the Assistant Director of the Systems Support

and Operational Review Staff. The incumbent will supervise subordinate staff and employees' work relating to the specification, design, testing, evaluation and deployment of innovation programs, business processes, software applications and integrated solutions. The incumbent serves as a primary advisor to the Assistant Director, the Executive Deputy Directors of CS, and the CS Executive Director.

Duties

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SPECIFIC DUTIES include:

  • Serves as a primary advisor to the Assistant Director of the System Support and Operational Review Staff, the Executive Deputy Directors of Compensation Service, and the Compensation Service Executive Director. Performs significant internal and external coordination of Compensation Service initiatives concurrently and sequentially; develops comprehensive recommendations for products to be initiated; and evaluates management proposals concerned with changes to existing organizational structures to assure that the optimum mix of operating costs are viable and the proposed program structure is consistent with the Compensation Service and VBA strategic business system vision.
  • Provides technical and administrative supervision to a staff of technical experts and oversee the daily operation of the unit, ensures programs and priorities are being executed; develops performance standards; and evaluates work performance of subordinates.
  • Gives advice, counsel, and instruction to employees on both work and administrative matters; resolves minor issues; effects minor disciplinary measures; interview candidates for positions in unit; recommends appointments and promotions; identifies training needs and finds ways to improve staff and organization; carries out EEO policies and programs.
  • Coordinates goals, priorities, staff resources, productivity, quality and general activities with higher-level management. Assesses resource and workload issues and promptly identifies issues requiring outside intervention.
  • Serves as the functional POC to day-to-day activities related to programs driven by information technology and business process optimization. Works with teams of Senior Executive Service Directors, technical staff and group of experts to implement Compensation Service business system initiatives.
  • Analyzes and identifies program areas which can be improved by automation or changes in policy or procedures. Recommends the changes required, whether automated or not, to institute those improvements.
  • Performs other duties as assigned.


Work Schedule: Full time, Monday through Friday, 8:00AM - 4:30PM.

Compressed/Flexible: Not Available

Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.

Virtual: This is not a virtual position.

Position Description/PD#: Supervisory Program Analyst; PD: 38945A

Relocation/Recruitment Incentives: Not Authorized

Financial Disclosure Report: Not Required

Requirements

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Conditions of employment

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.


Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position.
  • Selected applicants will be required to complete an online onboarding process


Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement: 08/07/2026.

TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.

For a GS-14 position you must have served 52 weeks at the GS-13 level.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below:

GS-14 Grade Level:

SPECIALIZED EXPERIENCE: The applicant must document at least 1 year of supervisory experience with Compensation Program Veteran benefits and Compensation claims processing procedures and be able to explain them, both orally and in writing, to individuals of all educational backgrounds.

AND

At least 1 year of project or program management experience.


Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.

Physical Requirements: N/A

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no education substitution for the GS-14 grade level.

Additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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