Duties

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• Serves as the authoritative technical advisor to NIH and HHS leadership on application modernization, software lifecycle management, and future-state roadmap development for aging or evolving enterprise platforms including optimization and centralization of administrative systems across NIH.
• Directs and oversees the complete lifecycle of NIH's enterprise business application portfolio, including current mission-critical systems such as the NIH Enterprise Directory (NED), NIH Enterprise Ethics System (NEES), Integrated Time and Attendance System (ITAS), SAAVI, nVision analytics, FOIAXpress, and core administrative platforms
• Establishes long-range strategic goals and technology roadmaps aligned with NIH, HHS, and Federal mandates, including Presidential Executive Orders, cybersecurity directives, and statutory requirements governing ethics and information management.

• Drives the continuous improvement, deployment, and automation of scalable, secure enterprise workflows to ensure seamless operational capabilities across a geographically distributed environment.
• Manages comprehensive risk frameworks and cybersecurity coordination to safeguard the application ecosystem against emerging threats while enhancing organizational responsiveness.

• Fosters strategic partnerships across NIH Institutes, Centers, and HHS operating divisions to deliver collaborative, user-focused IT service delivery.

• Formulates and executes complex budgets, technology investment plans to maximize cost-efficiency and ensure effective stewardship of public funds.
• Oversee acquisition and contract management, establishing rigorous internal controls and operational policies to guarantee strict compliance and governance.

Qualifications

You qualify at the GS-15 level, if you meet one of the following qualification requirements:

IT related experience demonstrated by paid or unpaid experience obtained in either the private or public sector, and/or completion of specific, intensive training that demonstrates all of the following four competencies:1. Attention to Detail - is thorough when performing work and conscientious about attending to detail; and 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; and 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; and 4. Problem Solving - identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND

Have 1 year of specialized experience equivalent to at least the GS-14 level in the Federal service obtained in either the private or public sector typically gained in the IT field or through performing the following IT related tasks: managing business applications services and projects for an IT organization; performing business analysis functions to identify customer requirements; leading projects for the development of business applications designs, systems, and services; and providing leadership and direction to other staff in planning and delivering IT projects and services.

You will receive credit for all experience material to the position, including experience gained in religious, civic, welfare, service, and organizational activities, regardless of whether you received pay.

Do not copy and paste the duties or specialized experience from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

We may verify or assess your qualifications at any time. Inflated or unsupported qualifications may affect your rating. Any misrepresentation or material omission of facts may be sufficient cause to end further consideration of your candidacy. Persons listed as knowing your past accomplishments or experience in your application may be contacted for verification purposes at any time. Verification may, but need not, begin before receiving an offer.

Preview application questionnaire before you apply:

Education

Additional information

• This position is designated as a "non-emergency/teleworker" position and the selected candidate will be considered a "non-emergency/teleworker" employee. In the event of a closure, you must be available to telework or request leave.
• A one-year supervisory trial/probationary period may be required upon selection/ placement.
• A one-year probationary period may be required upon selection/placement.
• At the supervisor's discretion, this position may offer work schedule flexibilities: telework compressed schedules, flexible schedules.
• If selected, you will be required to complete a Confidential Financial Disclosure Report, OGE Form 450 to determine if a conflict or an appearance of a conflict exists between your financial interest and your prospective position with the agency. This information is required annually. For information, visit the NIH Ethics website: https://ethics.od.nih.gov/fd.
• Visit Help Applying for helpful information on the application process.
• If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: Reasonable Accommodation Information.
• Veterans' Preference only applies to Schedule A (disability appointment), HHS Reemployment Priority List (RPL) Eligibles, HHS Priority Reemployment List (PRL) Eligibles, and Veterans Recruitment Appointments (if applicable).

Additional Information

The Business Application Services organization within the NIH Center for Information Technology provides a large-scale enterprise IT application environment supporting approximately 51,000 active directory records, 21,600 NIH employees and 65,000 HHS employees through time and attendance processing, 8,200+ active analytics users across all 27 NIH Institutes and Centers, and 2,000+ annual FOIA requests. BAS delivers high-complexity, data-intensive administrative operations through cloud and hybrid application infrastructure, systems integration, application security, and 24x7 continuity of operations capabilities supporting several HHS operating divisions. As Chief, you will lead a diverse workforce of federal and contract staff, providing full supervisory and managerial oversight across multiple application teams.

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