Summary

The incumbent serves as the Supervisory Business Manager located within the Maui CBOC at the VA Pacific Islands HCS, providing expert knowledge in analyzing, evaluating, advising, and coordinating health care delivery systems and operations at site specific locations and sends findings to the CBOC Chief. The incumbent is fully responsible for overseeing the planning, directing, supervising, and coordinating of all the administrative aspects of the CBOC.

Duties

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Major duties include but are not limited to the following:

• Coordinates budget planning and execution and provides recommendations on the allocation of funds and resources based on adjustments in program objectives and needs.
• Establishes financial priorities for needed personnel, services, supplies, and equipment (both medical and non-medical), and allocates available funds.
• Manages procurement requests, including preparing acquisition packages, evaluating proposals for work, acting as a Contracting Officer's Representative (COR), and maintaining procurement records.
• Oversees property management and serves as the facility manager.
• Establishes and maintains good relations with various groups, organizations, and institutions including medical schools, other colleges and universities, accrediting agencies, volunteer groups, news media, city and state government, and congressional offices.
• Serves as a representative to pertinent health-related or, organizations, government, and community groups in a manner that promotes a positive image of the healthcare system, CBOC, and VA. Participates in regional health planning with state, local, private, and public health officials.
• Develops and coordinates internal review systems to assure that both clinical and administrative activities are in compliance with standards issued by various accrediting and regulatory groups, and higher agency authorities such as The Joint Commission (TJC), Office of Inspector General, Occupational Safety and Health Administration (OSHA), etc.
• Provides direct oversight to administrative staff, with further assistance to the CBOC Chief for oversight over clinical staff.
• Ensures compliance with policies, procedures, programs focused on merit promotion, labor- management relationships, and position management, and fosters a commitment to these standards through subordinate managers, and other senior leaders in the Clinical area.
• Recommends actions on awards, promotions, selections, disciplinary actions and investigates and/or hears group grievances or serious employee complaints and takes action with the advice of employee relations/legal counsel and VAMC Director.
• Responsible for ensuring smooth academic partnerships occur, including the processing and oversight of trainees, students and residents as applicable.
• Performs other related duties as assigned.

Work Schedule: Full-Time; Monday to Friday, 7:30am - 4:00pm

Telework: This position may be authorized for Ad-Hoc telework. Telework eligibility will be discussed during the interview process.

Virtual: This is not a virtual position.

Position Description/PD#: Supervisory Business Manager/PD02461-A

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/10/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Managing business and administrative operations for a healthcare organization; Planning, administering, and monitoring budgets and financial resources; Overseeing procurement, contracting, facilities, property, and administrative support services; Evaluating operations and implementing process improvements to ensure compliance with regulatory, accreditation, and safety requirements; Providing leadership, guidance, and oversight of staff and program operations; and Collaborating with executive leadership and stakeholders to support organizational goals and mission objectives. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week.

You will be rated on the following Competencies for this position:

• Clinical Data Collection/Documentation
• Interpersonal Skills
• Organizational Stewardship

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. Some travel is required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Additional information

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.