Supervisory Border Patrol Agent (Assistant Director)

U.S. Customs and Border Protection

$147K — $192K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of specialized experience in law enforcement or similar roles
  • Proven expertise in developing training programs, particularly in use-of-force policy
  • Strong leadership skills with experience managing teams and evaluating staff performance
  • Ability to coordinate with various agencies and senior leadership on law enforcement policy and training activities
  • Proficiency in Spanish (reading and speaking) as a language requirement

Responsibilities

  • Direct training staff in formulating and implementing use-of-force policy
  • Provide insights for local and national policy adjustments related to law enforcement training
  • Develop and revise training curricula to enhance training effectiveness
  • Create exportable training materials such as videos and lesson plans for field training
  • Support operational readiness through training policies and program scheduling

Benefits

  • Access to a comprehensive federal employee benefits package
  • Potential for relocation assistance through GSA Voluntary Relocation Program
  • Mandatory leadership training for newly appointed supervisors
  • Job security and stability associated with federal employment
  • Opportunities for professional development within the agency
Full Job Description
Summary

Organizational Location: This position is located within the Department of Homeland Security, U.S. Customs and Border Protection, Operations Support, Law Enforcement Safety and Compliance Directorate; Training Branch in Harpers Ferry, WV or Summit Point, WV.

Additional selections may be made beyond the total number of vacancies specified using this vacancy announcement.

Duties

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The Law Enforcement Safety & Compliance (LESC) Directorate's mission is to optimize the safety, readiness, accountability, and operational performance of CBP law enforcement personnel through developing use of force policy, maintaining appropriate controls and standards, and supplying the highest quality education and training, weapons, and other officer-safety equipment. This position supports this mission in the capacity of an Assistant Director within a LESC Training Branch.

This position will allow you to use your expertise to prevent illegal entry of aliens into the United States by land, water, or air; enforce criminal provisions of the Immigration and Nationality Laws; and seek out and apprehend smugglers or aliens who are in the United States illegally. Apply for this exciting opportunity to strengthen the Department's ability to protect the homeland.

This position starts at a salary of $147,899.00 (GS-14, Step 1) to $192,275.00 (GS-14, Step 10).

Duties include but are not limited to:

  • Directing a staff responsible for training and formulating, developing, and resolving use of force policy within Customs and Border Protection (CBP) and is responsible for developing and implementing a service wide training program for CBP law enforcement personnel.
  • Providing input into local and national policies and directives and is responsible for questions arising from within CBP regarding use of force policy and training.
  • Formulating recommendations leading to the revision of current curricula or the development of new courses.
  • Supporting field training requirements by developing and preparing exportable training programs, such as videos, lesson plans, and study materials.


Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this position
  • Males born after 12/31/1959 must be registered with Selective Service
  • Primary U.S. residency for at least three of the last five years (additional details below)
  • All pre-employment processes will be conducted in English
  • You may be required to pass a background investigation and/or polygraph
  • CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
  • You must be able to meet job-related medical and/or fitness standards
  • Firearm Requirement-This position requires that the incumbent meet initial and continuing qualifications in the use of firearms as outlined in the Gun Control Act of 1968, amended by the Lautenberg Amendment of 1996. An applicant whose background includes any of the following will be ineligible for consideration: 1) convicted of a crime punishable by imprisonment exceeding one year; 2) has any outstanding warrants or is a fugitive from justice; 3) unlawful user of or addicted to any controlled substance; 4) adjudicated as a mental defective or has been committed to a mental institution; 5) illegally or unlawfully in the United States; 6) renounced U. S. citizenship; 7) subject to a court-ordered restraining (protection) order from harassing, stalking, or threatening an intimate partner (spouse, former spouse, parent of applicant's child, individual who cohabitates or has cohabitated with the applicant), or child; or 8) convicted under Federal, State, or Tribal Court of a misdemeanor crime of domestic violence against an intimate partner or child.
  • Motor Vehicle Operation: You must possess the ability to operate a Government Owned Vehicle. A valid, non-restricted driver's license is required.
  • Bargaining Unit: This position is not covered under the bargaining unit.


Qualifications

You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

  • Managing CBP training and policy operations by assigning use-of-force, law enforcement training, and program work within established schedules and agency requirements.
  • Supervising subordinate supervisors and law enforcement staff by setting priorities, assigning work, evaluating performance, approving leave, and addressing administrative matters within delegated authority.
  • Coordinating training and policy activities with CBP, USBP, partner agencies, instructors, operational personnel, and senior leadership during planned program operations.
  • Applying CBP operations, use-of-force policy, law enforcement training, and enforcement expertise to review program requirements, training materials, and policy guidance.
  • Planning CBP training and policy program activities by organizing staffing needs, training priorities, policy requirements, curriculum updates, and program schedules within established timelines.


This position has an Individual Occupational Requirement: Specialized Experience in law enforcement or other responsible work that demonstrated the ability to: Make arrests and exercise sound judgment in the use of firearms; deal effectively with individuals or groups of persons in a courteous, tactful manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions or take prompt and appropriate law enforcement action in light of applicable laws, court decisions, and sound law enforcement procedures; and develop and maintain contact with a network of informants.

Secondary Law Enforcement Officer Special Retirement Coverage: This is a secondary position subject to mandatory retirement under the special retirement provisions for law enforcement officers under CSRS and FERS 5 CFR 842.803, 5 CFR 831.903, 5 USC 8425(b), 5 USC 8335(b),5 USC 8412(d) and 5 USC 8336(c). Employees in secondary positions must meet the following conditions in order to be eligible for special retirement provisions: moved directly from a rigorous position to a secondary position without a break in service; complete 3 years of service in a rigorous position; and have been continuously employed in a secondary position(s) since moving from a rigorous position without a break in service exceeding 3 days. For more information on required years of service and retirement age, click on this link. For further information on when an employee continues or discontinues coverage under the special retirement system for law enforcement officers, see the CSRS and FERS handbook, Chapter 46 (CSRS pages 12-14, and FERS pages 41-43). If you have questions regarding your retirement coverage provisions, contact the CBP Retirement Operations Center at [redacted].

Mandatory Prerequisitefor Secondary Administrative LEO Retirement Covered Position: This position has been identified as Administrative, that is, an executive, managerial, technical, semiprofessional, or professional position for which experience in a primary/rigorous law enforcement or firefighting position, or equivalent experience outside of the Federal government is a mandatory prerequisite defined by 5 CFR § 831.902 (CSRS) and 5 CFR § 842.802(FERS).

Note: if you currently serve in a permanent Secondary LEO Retirement covered position, you are exempt from this mandatory prerequisite.

Language Requirement: Must be proficient in the Spanish language. (i.e., able to speak and read in Spanish).

Medical Requirements: Following a tentative job offer, candidates must undergo and successfully complete a medical screening process. Individuals must be medically and physically capable of performing the essential job functions and duties of the position safely and efficiently without endangering the health and safety of the individual, others, or national security. For more information regarding the medical screening process and requirements, check out our video and visit our website.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must:

  • Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
  • Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 09/18/2026.


The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers

Polygraph Examination: This is a polygraph-required position. If you are not a current CBP employee in a law enforcement position, you may be required to take a polygraph exam and have favorable results in order to continue in the pre-employment process. Please see Polygraph Examination.

Polygraph Reciprocity: CBP may accept the results of a prior federal polygraph exam in lieu of a CBP polygraph exam. You will receive information to request reciprocity in your Background Investigation Package.

Polygraph Waiver: Certain veterans may be eligible to obtain a polygraph waiver. You will receive information to request a waiver in your Background Investigation Package.

Education

This job does not have an education qualification requirement.

Additional information

Further selections may also be made for additional organizational divisions and/or units within the duty location(s) listed above.

Relocation Authorized Position:

GSA Voluntary Relocation Program (VRP) lump sum relocation benefit has been authorized.

Supervisory Probationary Period: You may be required to serve an 18-month probationary period upon appointment to this position.

Leadership Training: All newly appointed, second level supervisors and managers are required to complete mandatory training. The training will be scheduled by the Office of Training and Development within the first 90 days of appointment. The duration of the training will include 4 weeks of in residence training in Harpers Ferry, WV. Note: This training may be waived if previously completed.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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