SUPERVISOR - SURGICAL SERVICES / OBSTETRICS / AMBULATORY CARE / TELEMEDICINE / MEDICAL REPROCESSING, PERMANENT FULL TIME

THE OPPORTUNITY

As the Supervisor, you will report directly to the Manager of Surgical Services, Obstetrics, Ambulatory Care, Telemedicine and Medical Reprocessing. You will work in collaboration with professional practice team members, the organizations leadership team, professional staff, and inter-professional staff to coordinate, lead, and support the organizational development of education supporting the strategic vision and direction of GBGH. While engaging and collaborating with key stakeholders, in this role you will develop and implement programs to ensure the provision of safe, quality patient care and will assist in creating inter-professional practice environments that foster creativity, growth, professional judgment, and best practice standards.

WHAT YOU'LL BE ACCOUNTABLE FOR

Key Accountabilities and Responsibilities

• Coordinate and facilitate the day-to-day operations of the operating room, obstetrics, and ambulatory care units, MDRD
• Collaborate with unit managers and interdisciplinary teams to ensure smooth workflow, optimal patient outcomes, and adherence to established protocols and standards
• Monitor and manage resources, including equipment, supplies, and staffing, to meet patient care needs effectively
• Develop, implement, and evaluate educational programs and training sessions for staff members in the operating room, obstetrics, and ambulatory care settings, MDRD
• Provide orientation for new staff members and ongoing education for existing staff to enhance clinical skills, promote best practices, and ensure compliance with regulatory requirements
• Serve as a resource and mentor for staff members, offering guidance and support in clinical decision-making, patient care management, and professional development
• Participate in quality improvement initiatives aimed at enhancing patient safety, satisfaction, and outcomes in the operating room, obstetrics, and ambulatory care units, MDRD
• Collect and analyze data related to clinical outcomes, patient experiences, and process metrics to identify areas for improvement and implement evidence-based interventions
• Collaborate with quality improvement teams and committees to implement best practices, monitor performance indicators, and achieve quality goals
• Conduct impact analysis to determine training and education activity and program interdependencies (e.g. technical Expanse systems use, orientation, accreditation, hand hygiene, new or updated care and treatment standards) and keep staff updated with new practices, skills, and certifications in assigned clinical areas
• Develop reports of staff disciplinary actions for submission to regulatory health professional colleges and professional associations in collaboration with Manager and Clinical Director
• Assist in the development, review, and revision of policies, procedures, and protocols relevant to the operating room, obstetrics, and ambulatory care units, MDRD
• Foster effective communication and collaboration among team members, promoting a culture of teamwork, mutual respect, and accountability
• Serve as a liaison between your teams and other departments or external stakeholders, facilitating interdisciplinary collaboration and coordination of care

Collaboration & Communication

• Develops and fosters collaborative working relationships across departments, disciplines, and programs to support quality patient care and team effectiveness.
• Build strong partnerships with physicians, nursing leaders, and interdisciplinary teams to achieve operational and clinical objectives.
• Facilitates effective communication within clinical teams and across programs to support coordinated patient care and service delivery.
• Participate in organizational committees, working groups, and initiatives related to patient care, quality, and safety.

Financial & Resource Management

• Accountable for departmental budget development, monitoring, forecasting, and financial performance.
• Promotes cost-effective patient care through responsible inventory management and appropriate utilization of surgical supplies, equipment, and resources.
• Oversees procurement activities and vendor relationships to support operational requirements.
• Identifies opportunities to improve resource utilization, operational efficiency, and fiscal stewardship.

Human Resources & Team Development

• Fosters a positive, inclusive, and collaborative work environment aligned with GBGH's mission, vision, and values.
• Provides coaching, mentorship, performance management, and recognition to support individual and team effectiveness.
• Supports staff education, competency development, and ongoing professional growth.
• Ensure staff are appropriately oriented, trained, and supported to meet departmental and organizational objectives.

WHAT YOU BRING

We are looking for a patient- and team-focused leader who combines strong organizational skills with a hands-on approach to supporting daily operations. You promote safe, efficient, and effective service delivery, value consistent processes, and work collaboratively with interdisciplinary teams to support high-quality patient care.

You bring sound judgment, strong communication skills, and the ability to coordinate priorities in a fast-paced environment. You support the implementation of departmental goals, monitor day-to-day operations, and help ensure compliance with applicable policies, procedures, and regulatory requirements.

Leading with kindness, integrity, and accountability, you foster a positive and respectful work environment, support staff development, recognize the contributions of others, and encourage a culture of safety, collaboration, and continuous improvement. You take pride in supporting a high-performing team that is committed to exceptional patient and family experiences.

Experience & Credentials

• Bachelor of Science in Nursing or equivalent is required, a master's degree in a health related field is preferred.
• Registered Nurse with current registration with the College of Nursing of Ontario in good standing and without practice restrictions.
• Membership with the Registered Nurses Association of Ontario preferred.
• Certification in perioperative nursing (CNOR) and/or obstetric nursing preferred.
• Minimum 3-5 years' experience in Surgical Services, Obstetrics, Ambulatory Care and Medical Reprocessing.
• Previous experience in a leadership role.
• Demonstrated experience in adult education to design, deliver and evaluate educational programs.
• Experience with clinical and educational program development, implementation, and evaluation.
• Experience with continuous quality improvement methods.
• Medical Reprocessing Certificate and Perioperative Certificate an asset.
• Basic Cardiac Life Support (BCLS) and Advanced Cardiac Life Support (ACLS) certifications and PALS.
• Demonstrated ability to work independently, be self-directed and manage competing priorities.
• Demonstrated competency assessment, facilitation, mentorship, and coaching skills.
• Demonstrated ability to assess needs, plan, develop, implement, and evaluate educational programs and outcome indicators.
• Demonstrated strong communication and interpersonal skills, with the ability to work collaboratively with physicians, inter-professional team members, and other community partners.
• Demonstrated ability to provide leadership, support, and critical analysis in stressful, complex clinical and emotional situations.
• Embraces a philosophy of person-centered care while being committed to GBGH's Values and Purpose Statement.
• Excellent clinical, decision making and critical thinking skills, verbal, written, communication and organizational skills.
• Ability to adapt to change in a fast-paced working environment.
• French verbal and written communication skills are considered an asset in this position

Skills & Competencies

• Demonstrated leadership ability with strong interpersonal, team building, collaboration, negotiation, and consensus-building skills.
• Strong analytical, critical thinking, problem-solving, and decision-making skills, with the ability to use data and metrics to drive operational and strategic decisions.
• Knowledge of labour relations, collective agreements, applicable legislation, accreditation requirements, and medico-legal considerations.
• Highly organized and proactive, with the ability to effectively manage multiple competing priorities in a dynamic healthcare environment.
• Demonstrated professionalism, sound judgment, discretion, and respect for confidentiality.
• Proficiency with Microsoft Office Suite and other relevant healthcare technology systems.

Health, Safety & Work-Life Balance

Join us in a culture where your well-being is a top priority. Health and safety are of utmost importance at GBGH. We're dedicated to providing a safe workplace and encourage active participation from all team members.

Hours of work are 08:00 - 16:00. At GBGH, we prioritize work-life balance, valuing our employees' well-being. Where possible can provide flexibility in working hours to accommodate a variety of schedules and support individual life commitments.

Ready to Make an Impact?

If you are a leader who gets things done, thrives in complexity, and wants to accelerate improvement in a meaningful way, we want to hear from you.

Join us in making excellent care personal and be part of a team that is shaping the future of healthcare in our community. Please submit your application through GBGH Career Opportunities page to this opportunity, by XX, at 0900hrs EST.

We thank all applicants for their interest in this opportunity, but please note that only those candidates selected for an interview will be contacted. Selection will be based on skill, ability, experience, and qualifications. The Hospital reserves the right to conduct a formal interview or other applicable testing where required.