Supervisor, Operations PHIDH

Denver Health • $82K — $127K *

Denver, CO 80219In-Person

Healthcare

Less than 5 years of experience

Today

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Job Overview by Ladders

Qualifications

Bachelor's Degree required, or relevant work experience (8 years) in lieu of education
4-6 years of administrative or professional management experience
Excellent organizational, leadership, and analytical skills
Proficient in Microsoft Office applications
Strong interpersonal skills and ability to adapt to changes

Responsibilities

Coordinate administrative and contract functions for Public Health Institute
Maintain contracts and related documents; oversee building maintenance
Assist in program development, evaluation, and budget monitoring
Provide leadership support and act as a liaison for various departments
Supervise personnel acquisition and track staff compliance

Benefits

28 days paid time off per year including holidays
100% paid parental leave up to 6 weeks
Retirement plan with employer contribution up to 9.5%
Comprehensive health coverage including medical, dental, and vision
Tuition reimbursement and professional development opportunities

Full Job Description

We are recruiting for a mission-driven Supervisor, Operations PHIDH to join our team!

Department
Public Health Administration

Job Summary

Under general supervision, provides overall coordination, planning, direction, development, implementation, and management for the administrative and contract functions of the Public Health Institute at Denver Health (PHIDH). Responsible for oversight and management of PHIDH's administrative services including supervision of clerical staff, contract and grant administration, personnel systems management, and building maintenance. Organizes, maintains, and tracks all contracts and related documents. Collaborates with and provides guidance and support to PHIDH Directors and Management teams. Serves as a liaison to all departments/entities both internally and externally. Works as a project manager to direct and coordinate activities as assigned.

Essential Functions:

Administrative and Operational:
• Collaborates with the department Directors, Managers, and staff to provide direction to DPH operations and contract management.
• Maintains working knowledge of each program area to ensure competency in all departmental functions.
• Assists in the development, implementation, and evaluation of new and existing programs and contracts.
• Actively identifies problems and opportunities for improvement; identifies appropriate solutions and involves others in the implementation process.
• Participates in processes to monitor and improve department administrative processes including preparing necessary and required reports to management.
• Participates in LEAN projects and meetings related to departmental goals and strategic objectives.
• Coordinates building and facility maintenance by working closely with Engineering, Environmental Services, Security, and outside vendors.
• Oversees personnel acquisition process for the entire department, including job posting, on- and off-boarding, and ongoing personnel needs for all roles (staff, volunteers, contractors, students, residents). Supports managers with recruitment, candidate screening, and participation on interview panels.
• Tracks staff compliance with agency requirements.
• Demonstrates problem solving with solutions that are practical, efficient, and reasonable given the applicable issues.
• Meets expected outcomes and plans his/her work and related activities in a manner that is consistent with organizational goals, assigned objectives, and timelines and meets expected outcomes.
• Exhibits follow through skills using sound judgment.
(40%)
Fiscal Management:
• Works with department leadership to assure financial sustainability and viability of programs.
• Collaborates with departmental Directors and Managers to ensure maximization of resources.
• Assists with budget preparation and monitoring of expenditures from multiple funding sources.
• Assists in the preparation, submission, and execution of all grant applications and grant awards.
• Coordinates grant management activities and maintenance according to procedures defined by the department, DHHA, and all applicable laws and regulations. This may include tracking of funds, forecasting and developing budgets, establishing expenditure contracts, verifying expenses, and maintaining department budget software programs and databases.
• Interprets financial and service utilization data in order to identify opportunities for improvement and savings.
(40%)
Leadership:
• Provides leadership support through mentoring, training, and educating department Directors and Managers on various topics, policies, and procedures.
• Functions as an administrative contact for DHHA Human Resources, Environmental Services, Legal, Finance, Purchasing, eHS, and SPARO departments.
• Acts as an effective and consistent role model.
• Sustains a positive public image for Public Health and serves the long-range success of the organization.
• Exemplifies courtesy, compassion, and responsiveness toward all peers, co-workers, and customers.
(10%)
Personnel Supervision:
• Interviews, selects, and supervises program staff.
• Assigns duties, reviews work, expedites workflow, and uses progressive disciplinary process for substandard performance
• Delegates responsibilities and assignments among staff.
• Inspires trust and is approachable.
• Takes initiative to identify continuing education/training needs for self and supervised staff.
• Ensures training needs are met.
• Promotes and assists with departmental staff development and engagement activities.
(10%)
Promotes positive interpersonal (customer) relationships with fellow employees, physicians, patients and visitors. Treats these individuals with courtesy, dignity, empathy and respect; consistently displays courteous and respectful verbal and non-verbal communications. (0%)
Adheres to, complies with and demonstrates support for the mission and values of Denver Health. Supports and adheres to the Denver Health Dozen. (0%)
Sets clear expectations for staff by developing job specific customer service expectations and behaviors for each position supervised; clearly communicates expectations to each employee and establishes the expectations as job requirements and performance appraisal components; delegates responsibility/authority whenever possible. (0%)
Conducts all performance evaluations on time, working with each employee at least annually to set specific behavioral goals. (0%)
Identifies training and staff development needs of employees and ensures appropriate training provided. (0%)
Initiates formal/informal activities with employees to develop departmental cohesion and collegiality. (0%)
Recognizes positive behavior and contributions to the organization using praise, appreciation and rewards. (0%)
Actively identifies problems and opportunities for improvement; identifies appropriate solution and involves others in the implementation process. (0%)
Has regular and predictable attendance. (0%)

Education:

Bachelor's Degree Required or
High School Diploma or GED 8 years of relevant work experience is required. Experience can be accepted in lieu of education. Required

Work Experience:

4-6 years Administrative or professional management experience Required and

Licenses:

Knowledge, Skills and Abilities:

Excellent organizational, leadership, & analytical skills; solid written and verbal communication; strong interpersonal skills; team player; ability to adapt to changes in the work environment and manage competing demands.
Excellent follow through and ability to perform a multitude of duties.
Proficient in Microsoft Office applications.

Shift
Days (United States of America)

Work Type
Regular

Salary
$82,400.00 - $127,600.00 / yr

Benefits

At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future - with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development - while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you're joining a mission-driven organization that invests in you.

Here is a small list of our benefit programs:

Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
100% paid parental leave up to 6 weeks
Immediate eligibility for retirement plans with employer contribution up to 9.5%
Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
Free RTD EcoPass (public transportation)
Childcare discount programs & exclusive perks on large brands, travel, and more
Tuition reimbursement & assistance
Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
Professional clinical advancement program & shared governance
Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

About Denver Health

Denver Health stands as a beacon of healthcare excellence in Denver, Colorado. Denver’s comprehensive healthcare system offers an array of high-paying jobs and rewarding career opportunities. This integrated network, encompassing a premier hospital, a series of community health centers, and a robust public health department, serves as the city's primary safety net institution. As a Level One Trauma Center with specialized pediatric and neonatal intensive care units, Denver Health is not only pivotal in providing critical care but also plays a significant role in medical education, being affiliated with the University of Colorado School of Medicine.

Overview of Denver Health Careers

A Diverse Range of Healthcare Roles

Denver Health careers span a wide spectrum, from clinical roles in nursing and specialized medicine to administrative and support positions. As a teaching hospital, it offers a unique environment for professional growth, blending patient care with educational opportunities.

Available Job Opportunities

High-Demand Positions

Among the highest paying and most sought-after positions at Denver Health are Psychologist, Psychiatrist, and Licensed Therapist roles. This reflects the system's comprehensive approach to mental health services alongside its medical offerings.

Nursing and Clinical Staff

Opportunities in nursing and other clinical areas offer the chance to work directly with a diverse patient population. And of course, nursing and clinical staff are supported by state-of-the-art facilities and a network of community clinics.

Administrative and Support Roles

From medical billing specialists to healthcare administrators, Denver Health provides a variety of non-clinical positions essential to the smooth operation of the healthcare system.

Qualifications and Requirements

Ensuring the Highest Standards of Care

Denver Health seeks healthcare professionals who possess the necessary skills and experience and are committed to excellence in patient care and continuous learning.

Education and Certification

For clinical positions, specific degrees, certifications, and licenses are required, reflecting the level of expertise and specialization needed to meet the healthcare needs of the Denver community.

Application Process

Steps to Joining Denver Health

The journey to a career at Denver Health begins with a straightforward application process designed to identify candidates who align with the system's values and standards of care.

Submitting Your Application

Candidates can apply through Denver Health's online job portal, where current vacancies are listed. A detailed resume and cover letter tailored to the specific position are crucial components of the application.

Interview Tips and Techniques

Standing Out as a Candidate

Succeeding in the interview requires preparation and an understanding of what Denver Health values in its staff—a dedication to patient care, teamwork, and professional integrity.

Demonstrating Your Fit

Be ready to discuss how your skills, experience, and values align with the mission of Denver Health. Prepare examples from your past work that showcase your ability to contribute positively to the healthcare system.

Training and Development Programs

Commitment to Continuous Professional Growth

Denver Health offers extensive training and development programs, supporting its staff in achieving their highest potential and ensuring the delivery of top-quality care.

Advancing Your Skills

From on-the-job training to formal education programs, employees have opportunities to enhance their clinical skills, leadership abilities, and overall knowledge of healthcare practices.

Benefits and Compensation Packages

Rewarding Your Contribution

Denver Health offers competitive benefits and compensation packages, acknowledging the hard work and dedication of its employees with rewards that reflect their value to the healthcare system.

Comprehensive Benefits

Employees enjoy a range of benefits, including health insurance, retirement plans, and paid time off, alongside opportunities for bonuses and salary advancements based on performance and experience.

Employee Testimonials and Success Stories

From Our Staff to You

Hearing directly from Denver Health employees provides insight into the supportive work environment, career advancement opportunities, and the personal satisfaction derived from making a difference in the lives of patients.

Making an Impact

Employee stories highlight the rewarding nature of work at Denver Health, where every staff member plays a critical role in providing care and improving community health.

Career Advancement Opportunities

Pathways to Professional Development

Denver Health is committed to the career advancement of its employees, offering various pathways for professional development, from leadership roles within the nursing staff to specialized medical positions and administrative leadership.

Contacts and Resources for Further Information

Navigating Your Denver Health Career Path

For more detailed information about careers, the application process, or specific job openings at Denver Health, prospective applicants are encouraged to utilize the following resources:

Denver Health Careers Page

The primary resource for current job listings, application guidelines, and comprehensive information about working at Denver Health.

Further Assistance

For specific questions not addressed on the website, potential applicants can contact Denver Health's HR department directly through the provided contact details on the careers page.

Learn more about Denver Health

Size

7,000 employees

Industry