Raymond James Financial, Inc

Supervisor, Operations Mutual Funds Trading | Southfield, MI

Raymond James Financial, Inc • $75K — $95K *
Southfield, MI 48076In-Person
Finance & Insurance
Less than 5 years of experience
6 days ago
Job Overview by Ladders

Qualifications

  • 5-7 years of management experience in operational roles
  • Strong understanding of Mutual Fund trading regulations
  • Bachelor's degree in Accounting, Business Administration, or Finance
  • Certifications: SIE and Series 99 either required or to be obtained within 120 days
  • Proven experience in team leadership and performance management
  • Analytical skills to assess financial data trends

Responsibilities

  • Collaborate with management to set and achieve departmental performance goals
  • Conduct training sessions to enhance staff development
  • Plan and oversee daily operations and workload of team
  • Enhance team dynamics through morale-building activities
  • Manage recruitment and performance evaluations of direct reports
  • Track operational budgets and report variances to higher management
  • Identify process improvement opportunities within existing systems

Benefits

  • Hybrid work environment with 3 in-office days per week
  • Comprehensive benefits package including medical, dental, and vision insurance
  • Paid time off including vacation, holidays, and sick leave
  • Retirement savings plan with employer contributions
  • Parental leave for employees
  • Life, disability, and critical illness insurance options
Full Job Description
Job Description Summary
Hybrid Work Environment: This position follows our hybrid-friendly schedule, so you get the best of both worlds - flexibility and collaboration. In office days will be 3 per week averaging 12 days per month in our St Petersburg, FL Corporate Office.

Manage the development and implementation of processes, systems, and infrastructure to ensure a high quality and timeliness of operations in areas such as account services, international securities, transaction processing, or loan support/credit approval. Manage several departments of a processing unit or the entire unit.

Job Description

This position follows our hybrid-friendly schedule, so you get the best of both worlds - flexibility and collaboration. In-office days will be 3 per week in our Southfield, MI Corporate Office.

Responsibilities:
  • Partners with cross site peers and managers to establishes performance goals for department; collaborates with and directs associates to meet or exceed these goals
  • Acts as an information source for associates and ensures training and development occurs
  • Plans, assigns, monitors, reviews, evaluates and leads the work of associates
  • Oversees team morale and plans for appropriate team building activities and rewards and recognition
  • Handles performance management including career development and progressive discipline of direct reports
  • Interviews and hires associates who possess the core competencies of the position to strengthen the department and mitigate turnover
  • Supervise others working within established operational systems.
  • Contribute to the development of annual and longer-term business plans; forecast performance against business key performance indicators (KPIs); develop business cases for key activities/projects; and estimate the financial and human resources required to deliver performance targets.
  • Communicate the local action plan; explain how this relates to the function's strategy and action plan and to the broader organization's mission and vision; motivate people to achieve local business goals.
  • Develop and propose own performance objectives; take appropriate actions to ensure achievement of agreed objectives, using the organization's performance management systems to improve personal performance. Or manage and report on team performance; set appropriate performance objectives for direct reports or project/account team members and hold people accountable for achieving them, taking appropriate corrective action where necessary to ensure the achievement of team/personal objectives.
  • Supervise a team providing administrative and service operations support and have deep expertise in the service operations provided by that team.
  • Develop short- or medium-term work schedules in order to achieve planned commitments. Approve overtime or use additional resources as needed.
  • Identify shortcomings in existing processes, systems, and procedures, and use established change management programs to address them.
  • Work within established procedures to achieve specified goals.
  • Advise managers how to apply a wide variety of existing procedures and precedents.
  • Help others get the most out of internal communications systems by offering support and advice.
  • Keep track of risk parameters, identifying any deviations and reporting them to more senior colleagues. Involves working within established risk management systems.
  • Track budgets and report variances to more senior colleagues.
  • Provide coaching to team members to develop their skills.
  • Identify, within the team, instances of noncompliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these instances and escalating issues as appropriate.


Knowledge of:
  • Complex investment concepts, practices, procedures and industry regulations related to Mutual Fund trading activities.
  • Principles and practices of customer relations and communications.
  • Accounting principles.
  • Front-end system used in assigned functional area and its relationship with account history.


Skills:
  • Provides guidance and training to others on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.
  • Provides guidance and training to others on developing appropriate plans or performing necessary actions based on recommendations and requirements.
  • Provides technical guidance when required on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match organizational strategies and objectives.
  • Provides guidance and training to others on using clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies.
  • Provides technical guidance when required on interpreting and applying knowledge of laws, regulations and policies in area of expertise.
  • Provides technical guidance when required on analyzing data trends for use in reports to help guide decision making.
  • Provides technical guidance when required on reviewing and creating relevant, lucid and effective reports.
  • Identifies, assesses, prioritizes and manages risks and provides technical guidance when required.
  • Guide and train others on meeting high customer service standards.
  • Engage in strategic planning.
  • Shift into and out of a mental mindsets associated with assessing the facts and circumstances of the current situation and/or environment and making the appropriate/innovative adjustments to thinking and work habits to thrive in any scenario.
  • Manages and applies safe systems of work and provides technical guidance when required.
  • Negotiates and provides technical guidance when required on how to help the organization by obtaining consensus between two or more internal or external parties who may have different interests.
  • Provides providing technical guidance when required on managing projects and/or programs within desired cost, time and quality parameters.
  • Plan, organize, and execute the steps it takes to achieve a goal to achieve higher efficiencies. Typically works without supervision and may provide technical guidance.


Licenses/Certifications:
  • SIE required or ability to obtain within 120 days (as required by FINRA), provided that an exemption or grandfathering cannot be applied.
  • Series 99 required, or ability to obtain within 120 days (as required by FINRA). Persons holding Series 6, 7, 17, 37 or 38 or those who hold principal-level registrations: Series 4, 9/10, 14, 16, 23, 24, 26, 27, 28, 51, and 53 would be qualified to register as an Operations Professional (Series 99) without passing the examination.


Education
Bachelor's: Accounting, Bachelor's: Business Administration, Bachelor's: Finance, High School (HS) (Required)

Work Experience
General Experience - 3 to 6 years, Manager Experience - 13 months to 3 years

Certifications
s99 - Operations Professional Examination - Financial Industry Regulatory Authority (FINRA), Securities Industry Essentials Exam (SIE) - Financial Industry Regulatory Authority (FINRA)

Travel
Less than 25%

Workstyle
Hybrid

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

About Raymond James Financial, Inc

The Raymond James Technology and Communications Investment Banking Group is a committed and thoughtful partner that provides a full range of investment banking services and best practices. The group is comprised of experienced professionals that have extensive investment banking expertise. They leverage the industry expertise of Raymond James' award-winning research department. The group focuses on key sectors within technology and communications including: communications software, communication towers, defense electronics, enterprise software, internet infrastructure services, homeland security, IT services, mobile technology, semiconductors, software-as-a-service, telecommunications equipment, telecommunications infrastructure and support services, and wireless & wireline telecommunications services. They take pride in a client-centric approach to M&A, with focus on delivering independent solutions that creates value for the long term. The outcome of this unique approach may be seen in the successful transactions of their clients, including over 80 public offerings totaling $17 billion and over 85 strategic advisory transactions totaling over $5 billion in value since 1998.

Raymond James Financial, Inc Careers

Join the vibrant team at Raymond James Financial, Inc, a leading financial services company where innovation, leadership, and professional growth are at the forefront of our operations. As a hub of diversity and expertise, Raymond James offers unparalleled job opportunities that propel your career to new heights. Work You’ll Do At Raymond James Financial, Inc, you’ll collaborate with some of the most talented professionals in the financial industry. Our team is dedicated to providing strategic financial solutions and advice to our clients, helping them achieve their financial goals while fostering economic growth. With a culture rooted in leadership and diversity training, Raymond James is the perfect place to enhance your skills and thrive professionally. Join our market-leading team to assist a diverse range of clients, from individuals to large corporations, in navigating their financial planning with precision and innovative strategies. Lead in a role where your expertise directly influences the success and stability of our clients' financial futures. Work with a dynamic team of advisors and experts who are committed to pushing the boundaries of the financial sector through continuous innovation and exceptional client service. Raymond James Financial, Inc Job Opportunities Introducing the Raymond James Career Development Program We are committed to nurturing talent through our comprehensive career development program designed to provide every employee—from interns to senior leaders—with the tools and training necessary for success. Whether you’re just starting out with an internship or you’re a seasoned professional, Raymond James offers career paths that align with your ambitions and skills. Do Innovative Work Join a company where innovation is part of the daily routine. At Raymond James Financial, Inc, you’ll engage with cutting-edge financial tools and resources that keep you ahead in the industry. Our commitment to technology and innovation ensures that we stay at the forefront of financial services. Be Part of a Great Team Experience a collaborative environment where teamwork and networking are encouraged. Our inclusive culture supports diversity and offers benefits that ensure the well-being of all team members. At Raymond James, you’re not just an employee; you’re part of a family that values your unique contributions and supports your professional journey. Future-Proof Your Career Advance your career with Raymond James, where opportunities for growth are abundant. Benefit from our industry-leading training programs and gain certifications that will elevate your professional standing. With a focus on career longevity and satisfaction, Raymond James ensures that your professional journey is as rewarding as it is successful. Explore Discover the various positions available at Raymond James Financial, Inc that match your skills and interests. We are continuously hiring across multiple disciplines, eager to welcome passionate, curious, and solution-driven team players. Stay Connected Join Our Team Search open positions at Raymond James Financial, Inc and find the perfect match for your career aspirations. Explore a range of opportunities from financial advising to corporate roles that align with your professional skills and goals. Keep Up to Date Stay informed with the latest career tips, insider perspectives, and industry-leading insights—all from the professionals who thrive at Raymond James. Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Raymond James Financial, Inc. Join Raymond James Financial, Inc today and be part of a company that values innovation, leadership, and professional growth. Your future in the financial industry starts here.
Learn more about Raymond James Financial, Inc
Size
15,000 employees
Market Cap
$22.6 billion
Industry
Finance & Insurance
Net Income
$862 million
5 Year Trend
+11.6%
Revenue
$8.3 billion
NASDAQ
RJF
* Ladders Estimates

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