Walgreens

Supervisor Nurse Specialty

Walgreens$80K — $100K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in nursing
  • Current RN license in the state of practice
  • 3 years' experience in customer service, contract management, nursing, home infusion, or care management
  • Strong verbal and written communication skills
  • Effective time management and organizational abilities
  • Detail-oriented and proven problem-solving skills
  • Willingness to travel up to 10% of the time

Responsibilities

  • Coordinate department schedules for optimal workload and staff balance
  • Oversee nursing team operations, including patient surveys and infusion training
  • Establish and refine standard operating procedures
  • Identify and implement solutions to departmental challenges
  • Manage nursing network contracting and agency credentialing
  • Maintain electronic databases for scheduling and educational resources
  • Ensure compliance with clinical policies and regulatory standards

Benefits

  • Comprehensive health and wellness programs
  • Employee discounts and perks
  • 401k retirement plan options
  • Ongoing training and professional development opportunities
  • Supportive company culture prioritizing work-life balance
Full Job Description
Job Description

Job Summary

Responsible for managing all components of specialty nursing focused on patient care and experience which may include but is not limited to: contracting, credentialing, infusion care and oversight on diseased focused operations teams, scheduling, adjusting personnel to meet work volume needs and service levels, training, and employee coaching, and performance management. This position will also drive education initiatives for internal and external nurses and support maintenance and compliance with clinical policies and protocols with regulatory, accreditation, and professional standards of nursing practice.

Job Responsibilities
  • Coordinates department schedules to ensure appropriate workload and ratio balance.
  • Oversees all aspects of the assigned area within the Care Management and Infusion Nursing teams including member surveys/screenings, BioPharma program support, injection trainings, infusion pump programming/troubleshooting, supply lists, first refill reviews, and reorder processing, and electronic record management.
  • Assists in establishing and refining standard operating procedures to meet/exceed service levels; documents pharmacy processes including all updates.
  • Identifies, develops and implements potential solutions to resolve problems and/or remove barriers that inhibit the department's ability to achieve performance goals.
  • Provides oversight of the nursing network contracting and agency credentialing process, including maintaining cohesive partnership with existing agencies.
  • Maintains electronic databases to support contracting, nursing visit scheduling and billing and the provision of educational resources to internal team members and external subcontracted providers.
  • Supports maintenance of policies, procedures, clinical protocols and standards pertaining to nursing practice, and compliance with regulatory and accreditation standards.
  • Supports clinical competencies and compliance with company policies and standards of clinical practice.
  • Ensures all agency field clinicians complete orientation on company policies, rules and regulations as well as required pharma and payer in-services and annual required in-services.
  • Develops new programs and training/in-service material based on organization need in concert with the patient management services team.
  • Analyzes clinical data and conduct audits for compliance and development purposes; participate in quality initiatives and feedback gathering.
  • Other responsibilities as judgment or necessity dictates.

External Basic Qualifications

  • Bachelor's degree in nursing
  • Current license/registration as an RN (Registered Nurse) with the State Board of Nursing in the state in which the position resides
  • 3 years' work experience in customer service, contract management, nursing, home infusion, specialty pharmacy and/or care management
  • Strong verbal and written communication skills, with the ability to communicate in a diplomatic and confidential manner
  • Experience in using time management skills such as prioritizing/organizing of multiple projects with varying completion dates; ability to develop and deliver presentations to various audience levels
  • Organized and detail oriented with proven problem solving skills
  • Willing to travel up to 10% of the time for business purposes (within state and out of state)


Preferred Qualifications

  • Active Nursing Licensing Compact multistate license
  • Active nursing license{s) in states not participating in Nursing Licensure Compact Experience in long-term care and/or chronic disease management
  • Certification in Infusion IV Nursing Services

We will consider employment of qualified applicants with arrest and conviction records.

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

About Walgreens

Walgreens is the nation's largest drugstore chain with fiscal 2010 sales of $67 billion. The company operates 7,689 drugstores in all 50 states, the District of Columbia and Puerto Rico. Each day, Walgreens provides nearly 6 million customers the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services, and advice in communities across America. Walgreens scope of pharmacy services includes retail, specialty, infusion, medical facility, and mail service, along with respiratory services. These services improve health outcomes and lower costs for payers including employers, managed care organizations, health systems, pharmacy benefit managers, and the public sector. Take Care Health Systems is a Walgreens subsidiary that is the largest and most comprehensive manager of worksite health centers and in-store convenient care clinics, with more than 700 locations throughout the country.

Walgreens Careers

Joining Walgreens means becoming part of a team dedicated to inspiring health and well-being across America. As a cornerstone of the community, Walgreens offers unparalleled job opportunities in the retail and healthcare sectors, making it an ideal place for professional growth and innovation. Work You’ll Do At Walgreens, every position contributes to our mission of delivering premier health solutions while ensuring a diverse and inclusive workplace that fosters growth. Our team members are at the forefront of transforming customer experiences through dedication and expertise. Lead with Innovation and Leadership Embrace the opportunity to lead at Walgreens, where we combine industry expertise with a culture of innovation. Our leadership is committed to nurturing a professional environment where ideas thrive and leadership skills are honed through comprehensive diversity training and leadership development programs. Engage in Meaningful Work Join a team that values hard work and creativity, where your skills will be enhanced through challenging projects and collaborative team efforts. Walgreens is not just about filling prescriptions—it's about offering solutions that promote healthier communities. Explore Career Opportunities Whether you're looking for an entry-level position or a more advanced professional role, Walgreens offers a range of career paths in dynamic business areas. From in-store roles to corporate support, our job opportunities are designed to fit a variety of skills and interests. Internship and Employment Benefits Start your career with a Walgreens internship and gain hands-on experience that paves the way for future employment. Our interns work on real projects that matter, gaining skills that are crucial for future success. Full-time team members enjoy a wealth of benefits, including comprehensive health coverage, retirement plans, and exclusive employee discounts. Invest in Your Career Growth Walgreens is committed to the career development of our employees. We provide resources and training that encourage continuous learning and career advancement. With support for certifications and networking opportunities, team members can expand their professional horizons and achieve their career goals. Stay Connected Join Our Team Discover the diverse range of hiring opportunities at Walgreens by exploring open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players ready to make a significant impact. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Walgreens. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at Walgreens. At Walgreens, we are excited to see where your ambition takes you. Join us and be part of a team that is dedicated to shaping the future of health and wellness for everyone.
Learn more about Walgreens
Size
202,000 employees
Market Cap
$32.8 billion
Industry
Net Income
-$696 million
Founded
1901
5 Year Trend
+2.3%
Revenue
$141.5 billion
NASDAQ

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