Job DescriptionThis position is responsible for leading the site's Planning and Scheduling functions to ensure safe, efficient, and predictable maintenance execution. This role oversees all Maintenance Planners, Schedulers, and related support personnel, ensuring that Work Management standards are followed, schedules are well-constructed, and planned work is executed with high quality and minimal disruption to operations. This position plays a key leadership role in advancing the maturity of the Work Management process across the plant.
ResponsibilitiesLead the Work Management Process
- Own the governance, enforcement, and continuous improvement of the site's Work Management process (Identify → Plan → Schedule → Execute → Close → Improve)
- Ensure all stages of the process have clear inputs, outputs, and quality gates. This role would require coaching and support to build the team
- Work with REX and leadership to create and develop audits of the internal work management system for adherence to planning, scheduling, kitting, and closeout standards
- Lead maturity assessments and develop action plans to raise site Work Management discipline
- Ensure planners, schedulers, and kitters use standard templates, workflows, naming conventions, codes, and documentation practices
- Enforce accuracy and consistency in Work Order status changes across the CMMS
Facilitate Cross-Functional Leadership and Communication
- Own alignment between Maintenance, Operations, Stores, Engineering, and Reliability on weekly and daily priorities
- Resolve conflicts between production demands and maintenance readiness, escalating only when needed
- Ensure operations provide timely downtime windows and advance notice of schedule changes
- Ensure transparent communication of weekly schedules, major job impacts, materials risks, and outage readiness status to all stakeholder groups
Ensure Quality Assurance for Job Plans and Kits
- Conduct periodic audits of job plans for accuracy, completeness, task clarity, and proper risk controls
- Verify planners are using execution feedback (planned vs. actual) to improve plan accuracy over time
- Oversee audits of kits for completeness, correct parts, labeling, staging, and materials accuracy
- Ensure kitting follows a repeatable, documented standard across all areas of the plant
Manage Production Loss Minimization
- Enforce a process for approving, controlling, and documenting break-in work
- Analyzes break-in causes and works with Reliability and Ops to reduce recurrence
- Lead analysis of delays from materials, planning gaps, scope changes, labor shortages/training, and operational issues
- Convert delay causes into corrective improvement actions for the PSK team
Oversee People Development and Capability Building
- Identify skill gaps among planners, schedulers, kitters, and provide targeted training
- Train new employees on the Work Management process, planner standards, and CMMS usage
- Ensure planners and schedulers learn field equipment, safe work practices, and craft feedback loops
Ensure Extended Outages, Major Repairs, and Engineering Projects
- Support pre-outage readiness reviews (materials, permits, plans, risk, and associated contractors)
- Validate critical path logic and ensures planners and kitters complete their deliverables on time
- Oversee outage closeout reports, lessons learned, and backlog cleanup
Administer Strategic, Long-Range Maintenance Preparation
- Develop 3-12 month maintenance planning forecasts using backlog data, asset criticality, and PM/PdM loads
- Partner with Engineering to support 5 Year MM/Capex Budget forecast planning
- Identify upcoming resource constraints or skill gaps and highlights, capital part needs, long-lead items, and contractor requirements
- Align long-term plans with budget cycles and asset reliability strategies
Lead the Planning, Scheduling and Kitting Organization
- Supervise and develop Maintenance Planners, Scheduler(s), Kitting staff, and support roles
- Ensure the Planning, Scheduling, and Kitting groups operate as one integrated workflow following the same process
- Work with reliability to set standards such as job plan quality, materials readiness, craft utilization and schedule accuracy
- Manage KPIs, coaching, staffing, work balance, and capability development for this team.
- Partner with Engineering in the planning of larger outages and their performance to ensure Lancaster Operations is ready
Facilitate Continuous Improvement and Work Management processes
- Own the work management process for the plant and the correct routing of work
- Oversee the priority status and act as a gate in the process
- Maintain a balanced backlog by priority, craft type, criticality, and readiness of the job
- Identify chronic backlog bottlenecks (e.g., missing scope, long-lead materials, waiting on engineering)
- Own backlog review cadence with Maintenance Ops, Reliability, and Operations
- Reduce aging, duplicate, or stalled work orders
- Advance site maturity in Work Management, materials flow, planning accuracy, and execution discipline
- Standardize templates, job plan libraries, kitting checklists, and process documentation
- Partner with Reliability to ensure data integrity across CMMS, PM tasks, BOMs, and asset hierarchy
QualificationsBASIC QUALIFICATIONS:
- Minimum 7 years of industrial maintenance experience or reliability engineering or a combination of a degree with industrial maintenance experience (an Associate's degree in related technical field with 5 years of industrial maintenance/reliability experience or a Bachelor's degree in Engineering or related field with 3 years of industrial maintenance/reliability engineering experience)
- Minimum 5 years of supervisory experience
- Minimum 5 years of maintenance planning and scheduling experience
- Candidate must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
PREFERRED QUALIFICATIONS:
- 10 years of experience in maintenance reliability systems
- 5 years of supervisory experience in industrial maintenance
- 5 years of maintenance planning and scheduling experience in industrial maintenance
About the TeamLancaster, PA: A great central location in South Central Pennsylvania, Lancaster is situated for easy access to major cities such as Philadelphia, Pittsburgh, Baltimore, Washington DC, and New York City. Lancaster offers a notable entertainment community with rich historic sites, museums, many different shopping centers, entertainment venues, and restaurants.
