Advocate Health Care

Supervisor Clinic Operations - Medical Specialty

Advocate Health Care • $73K — $110K *
Waukesha, WI 53188In-Person
Healthcare
Less than 5 years of experience
Reposted Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Health Care Administration or related field.
  • 3 years of experience in a similar medical practice setting.
  • Thorough knowledge of physician billing and general medical office procedures.
  • Demonstrated leadership skills in problem solving and decision making.
  • Intermediate computer skills in a medical practice setting.

Responsibilities

  • Supervise non-physician staff to ensure productivity.
  • Oversee operations of scheduling, patient services, and accounting.
  • Schedule staff to ensure appropriate deployment across offices.
  • Serve as a liaison between staff and physicians for patient services.
  • Develop and maintain relationships with group physicians.
  • Process accounts payable timely and accurately.
  • Handle HR responsibilities like coaching and performance reviews.

Benefits

  • Paid Time Off programs.
  • Health benefits including medical, dental, and vision.
  • Flexible Spending Accounts for health and dependent expenses.
  • Educational Assistance Program.
  • Defined contribution retirement plans with employer match.
Full Job Description
Department:

09120 AMG Summit - General Administration

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Monday - Friday, Typical clinic hours 8:00 am - 5:00 pm. Some travel required.

Pay Range:
$35.50 - $53.25

Major Responsibilities:
  • Supervises the day-to-day activities of non-physician staff, ensuring a high level of productivity. Continuously monitors the functioning of the medical group and revises operational procedures as necessary.
  • Oversee all functions of the medical group including reception and scheduling activities, patient service areas, accounting, medical records, transcription, business information systems, and appropriate clinical areas. Establishes effective policies and procedures for each area, updating as necessary.
  • Schedules non-physician staff ensuring that staff is appropriately deployed among offices.
  • Functions as a liaison between non-physician staff and physicians to ensure effective service for patients.
  • Establishes and maintains effective working relationships with group physicians.
  • Oversees the day-to-day processing of accounts payable by preparing payment requests, obtaining proper authorization and ensuring that payments are made on a timely basis.
  • Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale. Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations.
  • Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.

Licensure, Registration, and/or Certification Required:
  • None Required.

Education Required:
  • Bachelor's Degree (or equivalent knowledge) in Health Care Administration or related field.

Experience Required:
  • Typically requires 3 years of experience in a similar medical practice setting which should include a thorough knowledge of physician billing, accounting and general medical office procedures.

Knowledge, Skills & Abilities Required:
  • Basic knowledge of medical procedures normally associated with a clinic setting.
  • Demonstrated leadership skills including problem solving, decision making, prioritization, team building, customer service, and conflict resolution.
  • Excellent interpersonal, communication, and organizational skills.
  • Ability to successfully and positively interact with physicians and employees at all levels throughout the organization and the public.
  • Intermediate computer skills including experience in using computer applications in a medical practice setting.

Physical Requirements and Working Conditions:
  • Must be able to sit, walk, and stand throughout each day.
  • Exposed to a normal office environment.
  • Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

About Advocate Health Care

Advocate Health Care is a not-for-profit, faith-based health system providing comprehensive health care services to the people of Illinois. The organization is the largest fully integrated health care delivery system in Illinois, with more than 500 sites of care and 12 hospitals, including two of the nation’s 100 Top Hospitals, the state’s largest integrated children’s network, five Level I trauma centers (the state’s highest designation in trauma care), three Level II trauma centers, one of the area’s largest home health and hospice companies and one of the region’s largest medical groups. Advocate Health Care trains more primary care physicians and residents at its four teaching hospitals than any other health system in the state. As a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ, Advocate contributed $1.6 billion in charitable care and services to communities across Chicagoland and Central Illinois in 2019.
Learn more about Advocate Health Care
Size
75,000 employees
Industry
Healthcare
Founded
1976
* Ladders Estimates

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