Supervisor, Client Services

Government of Yukon

$74K — $86K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Post-secondary education in business or office administration.
  • Proven leadership experience in team management and training.
  • Knowledgeable in administrative processes for quality assurance.
  • Recent experience in financial management and budgeting.
  • Skilled in maintaining both paper and electronic filing systems.

Responsibilities

  • Supervise the administrative unit for efficient workflow.
  • Collaborate with the Secretariat Management Team.
  • Implement and manage administrative and financial programs.
  • Provide support to the Secretariat's Director and Technical Advisors.
  • Organize and manage executive support to the Board.

Benefits

  • Permanent full-time position with stability.
  • Opportunity to work within the Yukon public service.
  • Engagement with community and local governance.
  • Support for Indigenous representation in work environment.
  • Potential for professional development and training opportunities.
Full Job Description
Department

Government of Yukon -> Executive Council Office - Yukon Water Board Administration

Location

Whitehorse, YT Y1A 2C6 CA (Primary)

Job Type

Permanent

End Date

Full/Part Time

Full-time

Standard Hours Bi-weekly

75

Classification

AR11

Salary

$74,307.00 - $86,038.00

Union

YEU

Days Off

Saturday/Sunday

Travel

10%

Admissibility

Open to all Candidates, Preference - Canadian Indigenous Ancestry, Preference - Yukon First Nations ancestry

This competition is open to all candidates who meet the above noted Admissibility. A hiring preference will apply for qualified candidates of Canadian Indigenous ancestry, with a priority for qualified Yukon First Nation candidates. This initiative is in support of Yukon government's goal for a representative public service. For more information on the hiring preference visit www.yukon.ca/hiring-preference.

Job Summary and Requirements

This posting is to fill a permanent, full-time position, working 75 hours bi-weekly.

The Supervisor, Client Services reports to the Water Board Secretariat Director and is responsible for direct supervision of the administrative unit. Working collaboratively as part of the Secretariat Management Team, this position is responsible for ensuring an efficient workflow and consistent service standards.

The Supervisor, Client Services develops, implements, and manages all administrative and financial programs, services, and policies to facilitate the activities of the Secretariat and the Board, and supports the Secretariat's Director, Technical Advisors, and the Licensing unit. Additionally, the position is responsible for organizing and managing administrative, financial, and executive support to the Board.


Important application requirements:

Please submit your resume clearly demonstrating how you meet each of the following qualifications. Emphasize how your work experiences and related duties align with the essential and asset qualifications listed below. Note that selection for further consideration is based solely on the information you provide in your resume. Include the month and year you started and ended a job when you list your work experience. This allows us to accurately calculate the length of time you were in the position.

For more information on how to prepare and submit your resume visit this resource page on Yukon.ca.

Essential Qualifications
  • Completion of post-secondary coursework in business administration, office administration with a focus on administration and management, or other related fields.
  • Experience leading a team, developing, and training employees.
  • Experience managing administrative processes and procedures to ensure quality control and efficiency.
  • Recent financial management, tracking financial/budgetary needs, and procurement and operations management experience.
  • Experience maintaining paper and electronic filing systems.

Candidates who have education, training, and/or experience equivalent to the essential qualifications listed above may be equally considered.

Desired Knowledge, Skills and Suitability

To best support the achievement of key strategic and business objectives, candidates may be assessed on:
  • Exceptional client service skills.
  • Reliability, with a great work ethic.
  • Excellent communication and interpersonal skills
  • Ability to work independently, as well as within a team
  • Ability to adapt to changing environment, subject matter, and approaches.
  • Strong organizational skills
  • Ability to analyze problems and systems challenges to develop effective solutions


Additional information

Conditions of Employment: N/A

Job requirements: N/A

*This position is in Whitehorse, Yukon, and requires you to work in the office. Remote work is not available for this role.

Contact details:

If you have any questions about this position, please contact: Karen Clyde, Director of Yukon Water Board Secretariat: [redacted]

If you have questions about our recruitment process, please contact: Melissa Wood, Human Resources Consultant: [redacted]

Eligibility List

12 months

Post Date

16 September 2026

Close Date

29 September 2026

Job Description

Supervisor, Client Services_JD.pdf

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