Schedule: Full time
Shift: Day (United States of America)
Address: 601 E ALTAMONTE DR
City: ALTAMONTE SPRINGS
State: Florida
Postal Code: 32701
Job Description: About the Campus: - Located north of Orlando in the community of Altamonte Springs, our facility is consistently named "Best Hospital" for overall quality, reputation, doctors and nurses by local residents
- As the largest satellite campus within the AdventHealth system, AdventHealth Altamonte has been providing state-of-the-art healthcare to the community since 1973
- The 393-bed hospital cares for more than 168,000 patients a year. We are proud to be revolutionizing health care with visionary leadership and world-class resources
Schedule: Full-Time 4/10hr shifts. Days vary. Holidays and weekends are required.
Shift: 7:30 am - 6:00 pm
Primary Job Responsibilities: - Supervises daily operations of discharge planning and social services in the inpatient, observation, and emergency department, serving as the primary point of contact for inpatient unit Care Management barriers and concerns.
- Implements corporate Care Management strategies in collaboration with facility management.
- Actively participates in multidisciplinary rounds, ensuring active staff participation and effective discharge planning and barrier resolutions.
- Provides discharge planning and progression of care expertise to the interdisciplinary team.
- Leverages reports and dashboards to monitor the accuracy of care manager team's documentation and compliance with regulations.
- Facilitates care conferences for complex transitions and placements as needed.
- Participates in hospital and medical staff meetings to review patients with high dollar, extended length of stay, or difficult placement.
- Reports pertinent quality and risk issues to appropriate individuals, departments, and committees in a timely manner.
- Addresses patient, staff, physician, and department complaints and follows up with timely communications and escalations.
- Participates in hiring, onboarding, educating, evaluating, and mentoring staff.
- Performs other duties as assigned.
Knowledge, Skills, and Abilities: - Knowledge of medical necessity for appropriate patient status and level of care [Required]
- Knowledge of IMM, MOON, Advanced Directives, Multidisciplinary Rounds, Social Services, Value Based Programs, and other Care Management compliance guidelines [Required]
- Ability to lead others effectively while maintaining appropriate compliance [Required]
- Knowledge of Centers for Medicare & Medicaid Services (CMS) Conditions of Participation for discharge planning [Required]
- Ability to manage multiple tasks and prioritize level of importance [Required]
- Critical thinking skills [Required]
- Customer service skills [Required]
- Ability to implement process improvement processes [Required]
- Experience with PC applications and development of reports [Required]
- Ability to negotiate optimal resolution of issues [Required]
- Ability to manage multiple tasks and prioritize level of importance [Required]
- Ability to engage in complex clinical decision-making [Preferred]
- Strong professional verbal and electronic communication [Preferred]
- Ability to analyze, evaluate, and monitor data [Preferred]
- Ability to foster positive Interdisciplinary Team relations and encourage employee engagement [Preferred]
- Ability to work independently and/or as part of a team [Preferred]
Education: - Bachelor's [Required]
- Master's [Preferred]
Field of Study: Work Experience: - 1+ experience in direct care management [Required]
- 2+ social work experience [Required]
Additional Information: - Additional licensure or certification requirements may apply depending on the specific unit or state in which this position is located. Please consult the relevant credential grid for detailed information regarding these requirements.
Licenses and Certifications: - Accredited Case Manager (ACM) [Preferred]
- Certified Case Manager (CCM) [Preferred]
Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/msy4mja2
Pay Range:$72,904.00 - $135,595.20
