Metronorth Railroad

Superintendent, Transportation Operations & Construction Project Planning

Metronorth Railroad$94K — $148K *
Transportation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Transportation Management, Urban Planning, or a related field; or equivalent experience
  • Minimum of 8 years of related experience
  • At least 5 years of managerial/supervisory experience
  • In-depth knowledge of mass transit/railroad operations and capital program activities
  • Strong labor relations and team-building skills

Responsibilities

  • Monitor fare collection and customer service; maintain cleanliness and appearance of station areas
  • Manage capital construction flagging activities and act as the primary contact for capital programs
  • Ensure proactive safety management and accountability through safety audits and compliance
  • Oversee departmental budget, resource allocation, and align expenditures with organizational protocols
  • Conduct investigations of emergencies and operational incidents

Benefits

  • Opportunity to work with the Staten Island Railway, a key public transport service
  • Engagement in significant operational oversight and public service
  • Professional development through managerial roles and responsibilities
  • Work environment that emphasizes safety and compliance
  • Collaborative effort with a focus on improving transit operations
Full Job Description
Description

Position at SIRTOA

Title: Superintendent, Transportation Operations & Construction Project Planning

Authority: SIR

Department: Subways

Division/Unit: Staten Island Railway

Location: 1 Bay St Staten Island, NY

Hours: Managerial

Reporting Manager: General Superintendent

Deadline: 8/4/2026

Compensation:

$94,161 - $148, 834 (Grade D)

POSITION SUMMARY

This position is accountable for leading the day-to-day management of

operations and/or construction project planning activities in addition to daily Rail

Control Center (RCC) activities, including managing the safe monitoring of trains,

and responding to and conducting investigations of emergencies and operational

incidents.

RESPONSIBILITIES:
  • Incumbent will be responsible for monitoring the collection of fares and customer service, and maintaining cleanliness and professional appearance of station areas, auditing operating performance and customer amenities
  • Incumbent will also be involved in managing capital construction flagging activities and serving as the principal point of contact for capital programs. Additional duties include involvement in various aspects of administration, planning, hiring, labor relations and the implementation of new business processes.
  • Responsible for the management of safety in a proactive manner and safety accountability by ensuring compliance with safety regulations, conducting of safety audits, implementing corrective actions, and fostering a culture of safety awareness.
  • The incumbent will also have financial accountability including the monitoring of the departmental budget, optimizing resource allocation, and ensuring expenditures (overtime) align with department and organizational protocols.


EDUCATION AND EXPERIENCE:
  • A Bachelor's degree in Business Administration, Transportation Management, Urban Planning or a related field; or an equivalent combination of education and experience may be considered in lieu of degree
  • Must possess a minimum of 8 years related experience.
  • Must possess at least 5 years of managerial/supervisory experience.


DESIRED SKILLS
  • In-depth knowledge of mass transit/ railroad operations, capital program activities

and cleaning operations.
  • General knowledge of Staten Island Railway and DOS Subway operations,

operating rules,
  • Labor contracts, and physical characteristics.
  • Strong labor relations, and team building skills.
  • Strong change management and adaptability skills.
  • Proficiency in managing changing and conflicting priorities.
  • Competent in Microsoft Office products.


SELECTION METHOD

Based on evaluation of education, skills, experience, interview, and written assessment.

All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.

OTHER INFORMATION

Appointment may be at a comparable level to current level of selected candidate. (If necessary)

As an employee of MTA NYC Transit, you may be required to complete an annual financial disclosure statement with the state of New York, if your position earns more than $101,379 (this is subject to change) per year or if the position is designated as a policy maker.

HOW TO APPLY

Qualified applicants can submit an online application by clicking on the 'APPLY NOW' button from either the CAREERS page or from the JOB DESCRIPTION page.

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About Metronorth Railroad

Metro-North Railroad is a commuter railroad that serves the northern suburbs of New York City. The railroad was founded in 1983 and is owned by the Metropolitan Transportation Authority (MTA). Metro-North operates three main lines, the Hudson Line, the Harlem Line, and the New Haven Line, which together serve over 85 million passengers annually. The railroad has a fleet of over 400 rail cars and operates over 700 trains per day. In addition to commuter service, Metro-North also operates several tourist trains, including the popular Fall Foliage and Holiday Express trains.
Learn more about Metronorth Railroad
Size
7,000 employees
Industry
Net Income
$100 million
Founded
1983
5 Year Trend
-5%
Revenue
$1 billion

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