Bachelor's degree in Recreation, Commerce, Management, or a related field.
5+ years of experience in recreation or a related field.
3+ years of supervisory or management experience.
Valid Class 5 Alberta Driver's License with an acceptable driving record.
Experience with budget management and operational planning.
Responsibilities
Lead daily operations of recreation services including aquatics and fitness.
Provide coaching and direction to supervisors and staff.
Develop operational goals and performance measures in line with departmental plans.
Manage operating and capital budgets, ensuring financial performance.
Collaborate with community partners to enhance recreation services.
Research and implement improvements for programs and facilities.
Ensure compliance with health and safety regulations.
Benefits
Access to beautiful parks and outdoor recreational opportunities.
Enjoy a vibrant community with a relaxed cost of living.
Experience a high quality of life with over 330 days of sunshine annually.
Short commute times and a welcoming community atmosphere.
Full Job Description
Superintendent - Recreation (Intermediate) is a key leadership role responsible for shaping the delivery of recreation services, aquatics, fitness, customer service, and programming across the City of Medicine Hat. Reporting to the Manager of Recreation, you'll lead a dedicated team while helping create exceptional recreation experiences that enrich the lives of our residents.
How you'll own it
Lead the day-to-day operation of recreation services, including aquatics, fitness, customer service, and dryland programming
Provide leadership, coaching, and direction to supervisors and staff while fostering a positive, high-performing team culture
Develop operational goals, work plans, and performance measures that align with departmental business plans
Support the development and management of operating and capital budgets, while monitoring financial performance and service delivery
Collaborate with user groups, community partners, and internal departments to enhance recreation opportunities and customer experiences
Research and implement service improvements, operational efficiencies, and best practices that strengthen recreation programs and facilities
Ensure compliance with health, safety, environmental, and regulatory requirements while promoting a safe workplace for staff and visitors
Build strong relationships with community organizations, stakeholders, and the public while supporting a customer-first approach to recreation services
A closer look at the role
This role offers the best of both worlds. You'll provide strategic leadership while staying connected to day-to-day recreation operations. From supporting your leadership team and collaborating with community partners, to reviewing budgets, improving services, and planning for the future, you'll help shape how recreation is delivered across Medicine Hat.
You'll work closely with supervisors, user groups, and internal departments to ensure our facilities, programs, and customer experiences continue to evolve with the needs of our growing community. It's a role that balances people leadership, operational excellence, and continuous improvement, with plenty of variety from one day to the next.
What you bring
Strong knowledge of recreation operations, customer service, aquatics, fitness, and program delivery
Proven leadership experience building engaged, high-performing teams through coaching, mentoring, and accountability
Experience managing budgets, operational planning, and performance measurement
Ability to balance strategic thinking with operational decision-making in a fast-paced environment
Strong relationship-building skills with the ability to collaborate effectively with staff, community groups, stakeholders, and the public
Experience identifying opportunities for continuous improvement and implementing operational efficiencies
Excellent communication and interpersonal skills, with the ability to confidently navigate competing priorities and complex situations
Proficiency with Microsoft Office and other business systems used for planning, reporting, and operational management
Qualifications
Bachelor's degree in Recreation, Commerce, Management, or a related field from a recognized post-secondary institution
Minimum five (5) years of experience in recreation or a related field
Minimum three (3) years of supervisory or management experience
Valid Class 5 Alberta Driver's License with an acceptable driving record
A combination of relevant training and experience may be considered
This position has been identified as Safety Sensitive and requires the completion of a satisfactory pre-employment drug screen, which includes testing for cannabis use.
Life in Medicine Hat
With over 330 days of sunshine each year, Medicine Hat offers an exceptional quality of life. Enjoy beautiful parks, vibrant cultural experiences, short commute times, and a relaxed cost of living, along with abundant opportunities for outdoor recreation in every season. Whether you're relocating or returning to southern Alberta, you'll find a welcoming community that's an excellent place to live, work, learn, and play.
