Position Location

This is a Hybrid position located in Chesapeake, VA.

Job Overview

The role of the SME is to provide day-to-day engineering support for a variety of challenging fast pace projects for audio video networks with the DHS.

Responsibilities

Essential Job Duties:
• VTC Specialist with experience in the operation, maintenance, and installation of video teleconferencing (VTC) systems up to the SCI level.
• Tuning audio devices for large conferences.
• Expertise in ensuring optimal system functionality through meticulous installation protocols and preventive maintenance routines.
• Tracking of task specific operational data,
• Operational efficiency of the commands SCI, Secret, Coalition Secret, Cross Domain, Controlled Unclassified Information, and Commercial VTC resources for conferences directly supporting the USCGA SVTC Product Line.
• Development of technical specifications, Statements of Work (SOW) and related Government Cost Estimations (GCE) for telecommunications procurement contracts.
• Support technical documentation.
• Configuring and troubleshooting technical issues associated with AV controllers and configuring circuits.
• Developing PITCO and SOVT Plan documents

Key Responsibilities:
• Analytical thinking and advanced problem-solving skills, effectively identifying and resolving VTC faults to expedite service restoral.
• A high degree of initiative and creativity
• Demonstrates a high degree of attention to detail.
• Must be able to communicate professionally both orally and written.

Job Requirements

Mandatory:
• Must be a US citizen.
• Must have a high school diploma or equivalent GED.
• Ten (10) years of AV experience
• CompTIA Security +
• AMX Technician (Networked AV) - Level I
• EXTRON Experience.
• Must be able to attain and maintain a TS/SCI clearance.
• Must be willing to travel up to 25% of the year.
• Must have a valid driver's license, reliable transportation and able to provide driving record upon request.
• Must be able to successfully pass a pre-employment background check and pre-hire drug test.

Preferred:
• Direct experience as VTC Manager
• Experience troubleshooting VTC Systems within the DoD/DHS environment.

Working Conditions:
• DHS/USCG Facilities
• Coast Guard Cutters/Ships
• Overheads
• Confined spaces

Physical Requirements:
• Ability to lift and carry 50 pounds.