Amazon

Strategy & Operations Leader, Generative AI Innovation Centre , ProServe Business Strategy

Amazon • $147K — $199K *
Herndon, VA 20171In-Person
Enterprise Technology
5 - 7 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • 5+ years of experience in divisional sales operations or similar for a multi-geographical hi-tech sales organization.
  • Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or related field.
  • Proficient in developing systems/tools for CRM, revenue reporting, and forecasting.
  • Experience with Salesforce or other CRM tools.
  • Familiarity with Microsoft Office products.

Responsibilities

  • Drive strategic planning for the GenAIIC portfolio, including operational planning and growth narratives.
  • Own and analyze portfolio performance metrics to ensure accountability and drive results.
  • Shape and execute partner and Marketplace GTM strategies for GenAIIC offerings.
  • Coordinate demand generation activities with marketing teams and track effectiveness.
  • Develop data-driven narratives for business reviews and executive presentations.
  • Oversee cross-functional strategic initiatives from ideation to implementation.
  • Create business cases for investments and resource planning.

Benefits

  • Comprehensive health insurance including medical, dental, and vision.
  • 401(k) matching and retirement planning.
  • Generous paid time off and parental leave.
  • Flexible Spending Accounts and adoption/surrogacy reimbursement coverage.
  • Mental health support and additional life insurance options.
Full Job Description
We are seeking a Strategy & Operations Leader to join the ProServe Business Strategy team. You will drive strategic planning, GTM execution, and partner strategy across the Generative AI Innovation Centre (GenAIIC) portfolio.

You partner with Business Leaders, Geo Practice teams, Finance, Partner Development, and Central Strategy & Operations teams to deliver results at scale. Success means connecting long-range strategy to near-term execution: shaping portfolio direction, accelerating pipeline, scaling partner motions, and driving operational rigor through data and narrative. You operate with full business context and translate complexity into clarity for senior leadership.

Key job responsibilities

Drive strategic planning for the GenAIIC portfolio, including operational planning inputs, growth narratives, and long-range business planning.

Own portfolio performance analytics (pipeline health, conversion, bookings/revenue attainment, and geo-level scorecards) that drive accountability.

Shape and execute the partner and Marketplace GTM strategy for GenAIIC offerings, coordinating with partner development teams, ISV partners, and Sales.

Coordinate demand generation activities with marketing and engagement teams. Track effectiveness, identify gaps, and accelerate pipeline velocity.

Develop data-driven narratives and executive presentations for monthly/quarterly business reviews and leadership reviews.

Drive cross-functional strategic initiatives spanning Professional Services, Sales, Partner Development, and specialist teams, from ideation through implementation.

Develop business cases for investment, headcount, and new offerings. Support capacity modeling and resource planning.

Leverage AI tools and automation to scale reporting, insight generation, and operational processes across the portfolio.

A day in the life

You operate at the intersection of strategy and execution for one of AWS's fastest-growing portfolios. Your week blends strategic planning sessions, pipeline reviews, partner GTM coordination, and executive narratives. You partner daily with program leaders, Geo Practice leads, Finance, and Partner Development to ensure portfolio strategy translates into results. Monday you shape an annual planning narrative. Wednesday you unblock a partner startegy. On Friday you present cross-portfolio performance to senior leadership.

About the team

BASIC QUALIFICATIONS

- 5+ years of leading a divisional sales operations function or equivalent responsibilities supporting a mid-to-large-scale multi-geographical hi-tech sales organization experience

- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or a related field

- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.

- Experience using Salesforce or other CRM tool

- Experience with Microsoft Office products and applications

PREFERRED QUALIFICATIONS

- Experience in leadership roles in sales operations, sales strategy, finance, business development, or other related fields

- Experience recognizing a challenge and working with a variety of teams and data sources to diagnose the problem and recommend solutions

- Experience working within a high-growth, technology company

- Master's degree or equivalent

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 162,000.00 - 219,200.00 USD annually

USA, VA, Herndon - 147,300.00 - 199,300.00 USD annually

USA, WA, Seattle - 147,300.00 - 199,300.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Retail & Consumer Goods
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ
AMZN
* Ladders Estimates

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