Hopper

Strategy & Analytics Manager - Travel Supply & AI (100% Remote - USA)

Hopper$90K — $130K *
US-Anywhere
+ 3 other locationsRemote
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience in data analytics, sales operations, strategy & operations, or a related role.
  • Proficiency in SQL and BI tools like Looker, Tableau, or BigQuery.
  • Experience in designing and building data models and dashboards.
  • Strong analytical skills with a commercial mindset, able to shift from strategy to hands-on execution.
  • Interest in leveraging AI tools to enhance analytical workflows.
  • Experience collaborating cross-functionally with Product and Engineering teams.
  • Critical thinking skills, questioning the status quo and examining processes.

Responsibilities

  • Design and maintain data models and dashboards for visibility across the commercial funnel.
  • Utilize AI tools to enhance analytical efficiency and output quality.
  • Conduct in-depth analytical projects to identify key opportunities in commercial data.
  • Establish KPIs to assess business outcomes and process effectiveness.
  • Lead preparations for internal meetings and strategic reviews with actionable data insights.
  • Develop frameworks for quarterly planning and forecasting directly usable by leadership.
  • Streamline core commercial workflows for greater efficiency and scalability.
  • Drive end-to-end improvements in operational processes, focusing on adoption and impact measurement.
  • Explore AI integration to transform commercial processes and implement solutions directly.
  • Understand and diagnose issues within the commercial tech stack, enhancing overall efficiency.

Benefits

  • Unlimited PTO.
  • Carrot Cash travel stipend.
  • Flexible co-working space access and work-from-home stipend.
  • Generous parental leave policy surpassing industry standards.
  • Opportunities to work in small, agile teams for significant impact.
  • 100% employer-covered Medical, Dental, and Vision insurance.
  • Access to disability and life insurance.
  • Health Reimbursement Account (HRA) benefits.
  • Flexible spending accounts (DCA/FSA) and 401k plan options.
Full Job Description
About the Role

Hopper is hiring a Strategy & Analytics Manager to own the analytical and operational infrastructure powering our Travel Commercial organisation - the team responsible for all hotel, home, and car inventory distributed to our global partners. This is a hands-on builder role sitting at the intersection of data, process, and technology, working in close partnership with Product and Engineering and reporting into senior commercial leadership.

What would your day-to-day look like
  • Design, build, and maintain the data models, dashboards, and reporting frameworks that give the commercial organisation clear, trusted visibility across the full commercial funnel
  • Use AI tools as a core part of your analytical workflow - accelerating insight generation, improving output quality, and freeing up capacity for higher-order problem solving
  • Run deep-dive analytical projects to surface patterns, anomalies, and opportunities in commercial data, translating findings into clear and actionable recommendations for commercial stakeholders
  • Define and track KPIs that measure both business outcomes and the effectiveness of the processes driving them, creating a continuous improvement feedback loop
  • Own preparation and follow-through for key internal meetings, strategic reviews, and cross-functional forums - ensuring the right data is in the room and decisions translate into clear next steps
  • Build the analytical frameworks that underpin quarterly planning, forecasting, and target-setting, producing outputs commercial leaders can use directly
  • Map, challenge, and rebuild core commercial workflows - including pipeline management, forecasting cadences, and sales incentive structures - into cleaner, faster, and more scalable ways of working
  • Implement operational improvements end-to-end: not just designing the solution, but driving adoption and measuring impact with rigour
  • Identify where AI can fundamentally change how commercial processes work, then build and deploy those solutions directly
  • Develop a hands-on understanding of our commercial tech stack, diagnosing where friction, data loss, or missed opportunities exist
  • Translate commercial problems into well-defined briefs that Product and Engineering teams can act on, bringing enough technical fluency to be a genuine peer in those conversations

An ideal candidate has
  • 2+ years of experience in data analytics, sales operations, strategy & operations, or a similar analytical or commercial role
  • Proficiency in SQL and hands-on experience with BI and data tools such as Looker, Tableau, or BigQuery
  • A track record of building things - data models, dashboards, process frameworks, and operational tools - not just recommending them
  • Strong commercial instincts paired with rigorous analytical capability, comfortable moving between a strategic conversation and a hands-on build
  • Genuine excitement about AI and an existing habit of using it to accelerate and improve their own work, with an eagerness to bring that into how a commercial organisation operates
  • Experience working cross-functionally with Product and/or Engineering teams, with enough technical fluency to hold their own in those conversations
  • First-principles thinking - questioning assumptions, stress-testing processes, and always asking why something works the way it does
  • A bias for action, a strong sense of ownership, and the ability to thrive in fast-moving, ambiguous environments

Perks and benefits of working with us:
  • Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.
  • Unlimited PTO.
  • Carrot Cash travel stipend.
  • Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
  • Please ask us about our very generous parental leave, much above industry standards!.
  • Entrepreneurial culture where pushing limits and taking risks is everyday business.
  • Open communication with management and company leadership.
  • Small, dynamic teams = massive impact.
  • 100% employer paid Medical, Dental and Vision coverage for employees.
  • Access to Disability & Life insurance.
  • Health Reimbursement Account (HRA).
  • DCA/ FSA and access to 401k plan.


#LI-REMOTE

About Hopper

Hopper is a travel booking app that uses big data to predict and analyze airfare and accommodations. The app provides personalized recommendations and alerts users when prices are expected to rise or fall. Hopper was founded in 2007 and is headquartered in Montreal, Canada. The company has raised over $400 million in funding and has been recognized as one of the most innovative companies in travel.
Learn more about Hopper
Size
1,000 employees
Industry
Founded
2007

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