Wave

Strategic - Major Account Manager, Spectrum Business

Wave$80K — $95K *
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or GED required; bachelor's degree preferred.
  • 3+ years of sales experience with a proven track record in exceeding revenue goals.
  • Strong grasp of computer networking, LAN and WAN technologies, fiber-connected networks.
  • Exceptional relationship-building, networking, negotiation, and closing abilities.
  • Strong technical product knowledge required for consultative sales approach.
  • Quick learner, capable of utilizing new information for account growth.
  • Valid driver's license and willingness to travel frequently.

Responsibilities

  • Achieve or exceed revenue quotas through strategic account management.
  • Conduct needs analyses and collaborate on account strategies with the Sales Manager.
  • Identify opportunities for revenue growth and improve service levels for assigned accounts.
  • Prepare and present tailored proposals to meet client challenges.
  • Cultivate relationships and secure contract renewals with key contacts.
  • Qualify new leads and coordinate site surveys for prospective clients.
  • Maintain accurate sales databases and track client sales activities.

Benefits

  • Comprehensive training programs to enhance sales skills.
  • Collaborative work environment with cross-functional teams.
  • Opportunities for career progression within a leading telecommunications company.
  • Access to company resources and support for professional development.
Full Job Description
Job Summary

Ready to build meaningful partnerships and drive strategic growth for complex enterprise clients? As a Strategic Major Account Manager at Spectrum, you will develop tailored business plans, position Spectrum Business as a trusted advisor for voice, video and data solutions, and guide long-term account strategies. Your consultative approach and relationship-building skills will help clients achieve their objectives and advance Spectrum's reputation for excellence.

Responsibilities

How You Will Make an Impact
  • Achieve or exceed monthly and annual new revenue and renewal quotas through strategic account management and consultative sales
  • Conduct proactive needs analyses and execute account strategies in collaboration with the Sales Manager
  • Monitor assigned accounts to identify revenue growth opportunities and improve service levels
  • Present tailored proposals and facilitate sales presentations to address client business challenges
  • Broaden Spectrum Business's reach by cultivating relationships and securing contract renewals with new and existing contacts
  • Qualify new leads, coordinate site surveys and submit return on investment analyses to sales management
  • Maintain accurate sales databases to track client information and sales activities
  • Collaborate with Sales Engineering, Sales Support and Marketing teams to enhance the client experience
  • Attend sales meetings and training sessions to improve sales skills and stay informed on market trends
  • Ensure compliance with Spectrum policies to mitigate risks and support account success

Working Conditions
  • Office-based role with regular travel required to client locations within assigned footprint


Qualifications

What You Will Bring to Spectrum

Required Qualifications

Education
  • High school diploma or equivalent from an accredited organization (GED)

Experience
  • 3+ years of sales experience exceeding revenue goals

Skills
  • Read, write, speak and understand English
  • Demonstrated history of consistently exceeding sales quotas
  • Strong understanding of computer networking, LAN and WAN technologies, high-capacity and fiber-connected networks
  • Proven product and technical knowledge
  • Effective relationship building, networking, negotiation and closing skills
  • Quick learner able to apply new knowledge and partner with support resources for account growth
  • Valid driver's license, safe driving record and willingness to travel as needed

Preferred Qualifications

Education
  • Bachelor's degree in a business-related field or equivalent combination of education, training and experience

Experience
  • 3+ years of sales experience exceeding revenue goals selling data, voice and video solutions in the telecommunications B2B industry

Skills
  • In-depth knowledge of CRM systems such as Salesforce
  • Proficiency with Microsoft Excel, Word, PowerPoint and Outlook

About Wave

Wave is a Canadian financial services company that provides accounting, invoicing, and payment processing software for small businesses. The company was founded in 2010 by Kirk Simpson and James Lochrie. Wave's software is used by over 4 million small businesses around the world. In 2019, the company was acquired by H&R Block for $405 million. Wave is headquartered in Toronto, Canada.
Learn more about Wave
Size
200 employees
Industry
Founded
2011

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