Summary Statement

Serve as Manager for Delaware's CCWIS project, providing strategic leadership, governance, and operational oversight to ensure system reliability, performance, security, and compliance. Direct day-to-day system operations, inter-agency integrations, and vendor activities to support the continuity of critical child welfare services. Oversee Agile delivery processes by ensuring sprint outputs, change requests, analytics enhancements, deployments, and hotfixes align with approved scope, timelines, quality standards, and acceptance criteria. Ensure adherence to security protocols, financial accountability, procurement compliance, and contract management, including the review and approval of vendor deliverables, contract amendments, and cost estimates.

Preferred Qualification

Applicants who do not possess the preferred qualification will still be eligible to compete for this position if job requirements are met:

1. Six months experience in working with CCWIS, utilizing Agile project management methodologies, and managing vendors.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Organizes, staffs, budgets and directs a statewide strategic Management Resource Information System.
• Establishes long and short-term goals in order to meet strategic objectives of an integrated statewide automated information system.
• Monitors and evaluates system requirements in order to meet established goals and objectives.
• Develops, plans and implements major software enhancements and applications.
• Oversees the training and development of staff and agency personnel on the technical procedural use of system information.
• Develops project planning policies and procedures for statewide use.
• Implements special projects, responding to various requirements for information not otherwise provided by current system capabilities.

Job Requirements

JOB REQUIREMENTS for Strategic Information Systems Manager
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. Three years experience in information technology project management which includes planning, scheduling, staffing, coordinating, controlling, monitoring, evaluating and reporting on status of IT projects.
2. Three years experience in designing, developing and maintaining information systems.
3. Six months experience in staff supervision which includes planning, assigning, reviewing, and evaluating the work of others.

Conditions of Hire

The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework and Alternative Work Schedules according to the State of Delaware's Alternative Work Arrangement Policy. More information will be shared at the time of interview.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Benefits

At the State of Delaware, we invest in our people and support them in and outside of the office. Our employees enjoy a total compensation package that far exceeds the value of their base salary. We offer comprehensive benefit plans that will give you peace of mind and security. Below is a list of benefits that are offered to eligible employees:

Health and Well Being

*Health Benefits, Dental Insurance, Vision Insurance

Just In Case

*Disability Insurance, Group Universal Life Insurance

Your Future

*Retirement Benefits, Deferred Compensation

Professional Growth

*Training and Development Programs

Work Life Balance

*Paid Leave, Paid Holidays, Paid Parental Leave, Alternative Work Schedules

More Benefits

*Flexible Spending, Pre-Tax Commuter Benefits, Accident and Critical Illness Insurance

Visit Statewide Benefits for more information!

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the "My Applications" tab at StateJobs.Delaware.gov.