TeleTech

Strategic Communications Specialist, Senior

TeleTech$77K — $176K *
Education, Government & Non-Profit
15+ years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in strategic communications and organizational messaging
  • Expertise in crafting executive-level communication products
  • Proficiency in content creation across various media forms
  • Strong analytical skills for assessing communications metrics
  • Experience in developing comprehensive strategic communication plans
  • Proficient in Microsoft Office Suite and SharePoint
  • Active TS/SCI clearance with willingness to undergo polygraph exam

Responsibilities

  • Provide strategic communications support to senior leadership
  • Develop and implement a comprehensive communications plan
  • Create and deliver workforce messaging, newsletters, and briefings
  • Ensure clarity and alignment in all communication materials
  • Assess and analyze communications data for strategic insights
  • Support the production of various communication products
  • Collaborate with leadership to elevate internal and external messaging

Benefits

  • Remote and hybrid work options available
  • Opportunities for professional development
  • A people-first culture promoting collaboration
  • Employees may work with high-level, confidential information
  • A dynamic environment supporting communication innovation
Full Job Description
Strategic Communications Specialist, Senior
The Opportunity:

Provide strategic and organizational communications support to the client's senior leaders and workforce. In this role, you will work closely with the organization's leadership team to reassess, modernize, and elevate internal and external communications. You will develop a comprehensive strategic communications plan that aligns messages, priorities, and engagement approaches across the organization.

As the organization's primary communications lead, you will independently develop and deliver all workforce messaging, leadership communications, newsletters, briefings, and talking points. You will also support the creation of additional communication products, including the Weekly Activity Report, and ensure all materials are clear, consistent, and aligned with leadership intent.

You Have:
  • Experience with drafting executive-level communication products, to include speeches, talking points, and workforce messages
  • Experience with written, visual, audio, or video content generation, to include drafting news and feature articles, fact sheets, visual ads, videos, podcast or other communication tactics for internal and external audiences
  • Experience assessing communications metrics and data to support senior decision makers at the executive level for strategic communications decisions
  • Experience developing strategic communication plans
  • Experience with electronic publishing and the publication production process
  • Experience with using the Microsoft Office Suite and SharePoint
  • Ability to use fonts and text formatting to craft engaging, appealing products such as newsletters, briefings, corporate emails, website posts, articles, communications plans, or messaging campaigns
  • Active TS/SCI clearance; willingness to take a polygraph exam
  • Bachelor's degree in business or communications and 18+ years of experience in a professional environment or 20+ years of experience in a professional environment in lieu of a degree


Nice If You Have:
  • Experience supporting the Intelligence Community or Department of War


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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