The Strategic Client Executive is responsible for the overall management of a book of National Accounts in the 5,000+ customer segment. They are accountable for the maintenance, growth and increased profitability of existing business and the strategic direction of assigned accounts. Direct strategic, customer specific initiatives, which deliver "value added" services through the execution of client specific business plans. Coordinate and influence superior customer service delivery by developing and maintaining solid intercompany relationships.
If you are located in West Region, you will have the flexibility to work remotely* as you take on some tough challenges.
Primary Responsibilities:- Solid understanding of self-funded marketplace and pricing disciplines
- Establish and maintain "solid and appropriate" level relationships with customers and consultants; ensure UHG senior management has customer specific "board level" contacts
- Develop and monitor client financial performance including renewal planning, negotiation and profitability levels
- Detailed understanding of all UnitedHealthcare products, services and solutions
- Ability to navigate UnitedHealthcare internal departments to produce positive results for clients and the company
- Demonstrate marketing and technical expertise through: Client, broker and consultant meetings
- Assessment of approach, resources, and contacts needed to complete RFP's
- Provide feedback to management on market trends as represented by our clients
- Maintain a high level of healthcare industry knowledge as well as customer's industry
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:- Appropriate state insurance licenses
- 3+ years of experience in managing large National Accounts (5,000 lives+) in the insurance industry
- Proven underwriting, financial and analytical skills
- Demonstrated relationship management skills & proven track record of building, maintaining and cultivating client relationships
- Proven superior customer service skills including a sense of urgency and ownership for resolving client issues
- Skilled at articulating our value proposition to customers including the clinical, and financial aspects of our business
- Demonstrated excellent group presentation and training skills
- Driver's License and access to a reliable transportation
Preferred Qualifications:- Skillful negotiator with a strategic vision for his/her accounts
- Proven excellent communication and interpersonal skills (internal/external) with the ability to build solid relationships with Senior level staff at large employer groups
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $90,000 - $195,000 annually based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
