The
Sales Strategic Account Manager (SAM) is responsible for growing and managing key customer relationships while driving profitable revenue growth. This role focuses on expanding existing accounts, developing new business, improving margins, and ensuring an exceptional customer experience through strong cross-functional collaboration. This role is part of our sales organization and will be responsible for corrugated customers in Northern Kentucky & Ohio.
Key Responsibilities- Manage and grow strategic accounts with $10M-$30M+ in annual revenue.
- Develop and execute account growth plans to increase sales and profitability.
- Identify and win new business opportunities aligned with company capabilities.
- Build strong customer relationships and serve as the primary commercial contact.
- Partner with Operations, Customer Service, Finance, and Supply Chain to deliver outstanding service.
- Monitor account performance, pricing, profitability, and receivables.
- Maintain an active sales pipeline, forecasts, and CRM records.
Required- Bachelor's degree or equivalent experience.
- 5+ years of sales or account management experience in packaging industry.
- Proven success managing large customer accounts and driving profitable growth.
- Strong relationship-building, negotiation, and business acumen.
- Ability to travel as needed.
Preferred- Candidates located in the Covington, KY OR Cincinnati or Columbus, OH Metro areas.
- Experience with value-added corrugated packaging solutions.
- Knowledge of converting operations and supply chain processes.
- CRM proficiency and data-driven sales experience.
