ResMed

Strategic Account Manager (Richmond, Virginia)

ResMed$95K — $115K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of sales experience in medical devices or B2B/B2C
  • Bachelor's degree or equivalent experience
  • Strong sales, negotiation, and closing skills
  • Experience with Salesforce or similar CRM systems
  • Excellent communication abilities for collaboration
  • Motivated with a focus on results and continuous improvement
  • Team player with a strong work ethic.

Responsibilities

  • Drive ResMed brand prescriptions and identify referral opportunities
  • Develop and maintain strong client relationships
  • Understand client and patient needs to enhance the patient journey
  • Shift clinical preference towards long-term patient success
  • Plan and execute strategies for client adoption of solutions
  • Collaborate with support teams using CRM during the sales process
  • Represent ResMed as a subject matter expert on products

Benefits

  • Flexible work environment
  • Professional development opportunities
  • Access to support teams for collaborative initiatives
  • Opportunity to work with a leading brand in the healthcare industry
  • Valuable exposure to diverse client interactions.
Full Job Description
Job Description

We are looking for a dynamic Strategic Account Manager to join our regional team. This person will be responsible for driving ResMed brand prescriptions and managing strong relationships with our company's key clients.

The ideal candidate for this role would be located within a reasonable distance of Richmond, Virginia area. Relocation assistance is not available.

Key deliverables include planning, positioning and strategic marketing of ResMed solutions with referral sources, including but not limited to physicians, sleep labs and other. In addition, building rapport with clients to drive adoption of ResMed brand as clinical preference.

Let's talk about Responsibilities:
  • Drive durable ResMed brand prescriptions, identify referral opportunities, and increase patient funnel by leverage existing solutions
  • Develop and maintain solid relationships and engagement with clients to drive ResMed branded prescriptions as direct clinical and operational preference
  • Acquire a thorough understanding of client and patients' needs to instill ResMed branded solutions from beginning to end of patient's journey and to reduce fallout in the patient journey
  • Shift client's clinical preference from diagnosis basis to patient's long-term success
  • Plan and execute strategies with specialists to drive client adoption of ResMed branded solutions
  • Collaborate with support teams through sales process and long-term implementation of solution(s) using Customer Relationship Management (CRM) system.
  • Professionally represent ResMed as the subject matter expert on the broad portfolio of products and solutions.


Let's talk about Key Skills:
  • A data driven mindset to identify how to effectively increase customer funnel
  • Ability to interpret key data/reports to clinically and constructively increasing shares
  • Analyze client data to understand patient and provider relationship to offer ResMed brand solutions
  • The ability to develop a strong business acumen, build trust and creditability with client and gain their adoption to ResMed solutions and products as primary preference
  • Strong interpersonal and communication skills to build rapport with clients and adjust strategy to meet their needs


Qualifications and Experience:

Required
  • 5+ years of sales experience plus a bachelor's degree or equivalent experience
  • Prior top ranked medical device, business to business (B2B) or business to consumer (B2C)
  • Exceptional sales, negotiating and closing skills
  • Experience using Salesforce (SFDC) or similar customer relationship management (CRM) platform.
  • Excellence in all forms of communication, effective communicator in upstream and cross channel collaboration
  • Motivated, execution and results focus with accountability for continuous improvement.
  • Team player with strong work ethic and a can-do attitude.
  • Ability to travel throughout territory as necessary to achieve results


About ResMed

ResMed is a global leader in the development, manufacturing, and marketing of medical devices and software solutions for the treatment of sleep apnea, chronic obstructive pulmonary disease (COPD), and other respiratory disorders. The company's products include continuous positive airway pressure (CPAP) machines, masks, and accessories, as well as ventilators and other respiratory care devices. ResMed serves patients and healthcare providers in more than 140 countries worldwide. The company was founded in 1989 and is headquartered in San Diego, California.
Learn more about ResMed
Size
7,970 employees
Market Cap
$30.4 billion
Industry
Net Income
$698.8 million
Founded
1989
5 Year Trend
+11.6%
Revenue
$3 billion
NASDAQ

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