SUMMARY
The Strategic Midstream Manager provides assessment and enhancement of existing and target midstream water operations customers and functions as an internal subject matter expert.
JOB DUTIES:
• Manage and oversee account manager overseeing field operations
• Knowledge of product lines, production applications, midstream equipment and its effect on chemical programs
• Conduct field surveys to identify current treatment programs and existing or potential problems and develop recommendations for treatment solutions on assigned account along with as needed support with others accounts
• Provide sound technical advice and chemical recommendations of products to internal/external customers based on integrity requirements
• Build and sustain relationships with both current and potential customers
• Provide excellent customer service to our clients by troubleshooting and quickly resolving issues, maintaining financial and technical portfolios, and keeping customers informed of their performance
• Always maintain the highest level of safety
• Work well independently and in a team atmosphere
• Liaise between the field and the laboratory to develop and direct laboratory testing to support field recommendations.
• Establish KPIs for midstream operations for customer execution
• Evaluate ROI and cost efficiencies with existing or new midstream business
• Provide support for new business opportunities by assisting with surveys and/or account transitions as needed
• Provide internal training and development when needed
• Review and understand lab data reporting and assist with customer recommendations
• Provide support to internal customers to ensure that company goals for operational and financial metrics are met
• Build and maintain strong relationships with midstream clients, including pipeline operators, processing facilities, and SWD operators. Acting as their primary point of contact. Maintain regular communication with clients, addressing concerns and resolving issues promptly.
• Prepare sales forecast for management
• Develop account strategies to meet or exceed sales forecast targets.
• Analyze customer specific needs, operational conditions, and analytical data to recommend appropriate products and services.
This job description does not contain a comprehensive listing of all duties and responsibilities. This position requires ambition and the eagerness for continuous process improvements.
REQUIRED SKILLS, EDUCATION & KNOWLEDGE:
• High School Diploma or Equivalent; College degree preferred
• 5+ years of applicable industry experience
• Acceptable driving record for a minimum of 3 years
• Knowledge and understanding of midstream water operations.
PRE-EMPLOYMENT REQUIREMENTS
• Must complete and pass all required pre-employment screenings.
This description reflects management's assignment of essential functions, it does not exclude or restrict the tasks that may be assigned or re-assigned. This job description is subject to change at any time.
