Medline Industries

Strategic Account Manager - HME

Medline Industries$101K — $152K *
US-Anywhere
+ 7 other locationsRemote
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business or clinical-related field
  • 4+ years of account management or sales experience
  • Experience in preparing business plans
  • Ability to develop and deliver technical presentations
  • Experience with Customer Relationship Management (CRM) software
  • Proficient in CRM software and Microsoft Office Suite
  • Willingness to travel up to 50% for business purposes

Responsibilities

  • Grow market share by applying sales plans and strategies
  • Provide exceptional customer support to retain and enhance profitability
  • Resolve customer issues and ensure high service quality
  • Maintain personal contact with key customers in assigned accounts
  • Collaborate with field sales team to achieve sales goals
  • Facilitate the RFP process
  • Develop sales tools and communicate successes

Benefits

  • Health insurance
  • Life and disability coverage
  • 401(k) contributions
  • Paid time off
  • Access to Employee Assistance Program
Full Job Description
Job Summary
Support Medline's Sales efforts within a primarily select group of highly complex or major accounts of regional, national or strategic significance within the Home Medical Equipment space.
Support sales strategies and help achieve new revenue targets and service goals for accounts.
Responsible for managing a book of business for existing accounts and generating revenue on assigned accounts.
Support all activities in the operational execution, profitability, maintenance of existing sales volume and development of sales growth.

Job Description

This is a National Position which will require travel to Corporate locations across the country.

PRIMARY RESPONSIBILITIES

Account Management

Key contributor to growing market share through the application of sales plans, strategies, objectives, policies and procedures aligned to broad corporate sales and marketing objectives.

Provide exceptional customer support and execution on required responsibilities to retain business and drive increased profitability,

Resolve problems and ensure customers receive high-quality customer service

Maintain personal contact with key customers in assigned accounts.

Work directly with other key sales personnel to launch new accounts and on any ""save"" opportunities to accounts under threat or loss.

Maintain existing sales programs.

Internal Partnership

Work directly with the Medline Field Sales team to promote sales goals and initiatives.

Sales Administration

Facilitate the formal and non-formal RFP process.

Develop and implement sales tools and programs; educate and communicate activity and success

Manage account program costs, (i.e., advertising, rebates, buyback and slotting allowance, etc.) while maximizing sales.

Track customer sales performance against objectives and inform management of results.

Build and distribute reports, and specialized reports on contracts, programs and focus areas to appropriate partners.

MINIMUM JOB REQUIREMENTS
  • Typically requires a Bachelor's degree in a business or clinical-related field.
  • At least 4 years of account management or/and sales experience.
  • Experience preparing business plans to align/support selling strategies.
  • Experience developing and delivering technical presentations to various group sizes.
  • Exposure to and use of Customer Relationship Management (CRM) software.
  • Proficiency in CRM software and Microsoft Office Suite
  • Position requires travel up to 50% of the time for business purposes (overnight, within state and out of state).
  • Environment includes office setting and medical facilities.
  • Position may require non-traditional work hours during in-services.


Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:
$101,000.00 - $152,000.00 Annual

The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here.

We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

About Medline Industries

Medline Industries is a leading manufacturer and distributor of medical supplies and equipment. The company was founded in 1910 and is headquartered in Northfield, Illinois. Medline Industries operates a number of facilities across the United States, as well as in Canada, Europe, and Asia. The company is known for its commitment to quality and innovation, and has been recognized for its excellence in customer service. Medline Industries is also a leader in the healthcare industry, with a number of partnerships with major hospitals and other healthcare organizations.
Learn more about Medline Industries
Size
27,000 employees
Industry
Founded
1966

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