STRATEGIC ACCOUNT MANAGER - GOVERNMENTAL

Carter Machinery

$45K — $200K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Self-starter with minimal supervision needed
  • Strong customer satisfaction skills
  • Highly organized and detail-oriented
  • Ability to work under tight deadlines and changing priorities
  • Proficient in word processing, spreadsheets, and databases
  • Adept at building relationships and networking with departments and vendors
  • Strong written and verbal communication skills
  • Valid driver's license with an excellent driving record
  • Willingness to travel frequently for work
  • Ability to manage high workload in a fast-paced environment
  • Flexibility to work various shifts, including nights and weekends

Responsibilities

  • Plan and direct sales activities for strategic government accounts
  • Support machine sales reps with governmental accounts
  • Ensure high customer satisfaction with CMCo products
  • Achieve corporate sales objectives for the department
  • Build and maintain strong relationships with clients and internal teams
  • Promote a positive customer experience
  • Embody and uphold company core values during interactions

Benefits

  • Health, dental, and vision insurance
  • Paid time off
  • 401(k) with employer match
  • Life and disability insurance
  • In-house training programs
  • Tuition reimbursement
  • Employee referral bonuses
  • Tool allowances and loans
  • Discounts on certain services and products
  • Overtime opportunities
  • Shift differentials, if applicable
Full Job Description
Job Title: Strategic Account Manager - Governmental

Location: Richmond, Virginia

Starting Compensation Range: The total compensation opportunity for the position ranges from approximately $45,000 to more than $200,000 annually, depending on individual sales performance and results.

The Strategic Account Manager position is responsible for planning and directing sales coverage/activities of assigned strategic customers, ensuring the highest level of satisfaction with CMCo products. The individual in this position will support and help attain all CMCo, department, and employee corporate sales objectives. This role will consist of covering VDOT specifically and acting as support for machine sales reps with their governmental accounts.

Requirements for the Strategic Account Manager - Governmental position include:
  • Self-starter able to work with limited supervision
  • Excellent customer satisfaction skills required
  • Must be highly organized and detail oriented
  • Must be able to work efficiently under tight deadlines, with changing priorities
  • Strong PC skills required (word processing, spreadsheets, database, and e-mail)
  • Must be able to build strong relationships and network successfully with other departments and vendors
  • Strong written and verbal communication skills
  • Must have an excellent driving record
  • Frequent travel is required - overnight or out town via car or airplane
  • Must possess ability to handle large volumes of work in a fast-paced environment
  • Must be willing to work shifts needed, including days, nights, and/or weekends to meet customer demands
  • Promote positive customer experience
  • Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way

Seeking Candidates with:
  • Previous experience in sales and account management
  • Equipment knowledge, preferred
  • College degree, preferred

Physical Requirements:
  • Regularly required to sit and talk or hear
  • Frequently required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms
  • Employee may occasionally lift and/or move up to 20 pounds
  • Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

Competitive Compensation and Benefits:
  • Health, dental and vision insurance
  • Paid time off
  • 401(k), $0.75 to $1.25 match up to 6%
  • Life and disability insurance
  • In-house training instructors/programs
  • Tuition reimbursement
  • Employee referral bonus program
  • Tool allowances and tool loans
  • Discounts on cellular phone service, computers, and vehicles
  • Opportunities for overtime
  • Shift differential (if applicable)

Actual base pay may vary based on experience, skills, qualifications, education, geographic location, and other relevant business considerations. In addition to base pay, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role.

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