Thermo Fisher Scientific

Strategic Account Leader PSG

Thermo Fisher Scientific • $125K — $150K *
US-AnywhereRemote in Pennsylvania, US
Pharmaceuticals & Biotech
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree required, preferably in a scientific or business-related field; MBA highly preferred.
  • Sales and account management experience in pharmaceutical or comparable industry is required.
  • Familiarity with pharmaceutical product development, cGMP requirements, and CDMO/CRO services is highly preferred.
  • Strong analytical skills with a grasp of financial models to assess high-value deal structures.
  • Successful engagement with executives, including C-suite.

Responsibilities

  • Develop and implement Account Growth Plans for assigned PSG accounts.
  • Lead and support Account Management Teams (AMTs) to close opportunities timely.
  • Identify strategic offerings based on client needs and company capabilities.
  • Oversee governance for client portfolios across various service lines.
  • Report on relationship health using key performance indicators.
  • Address complex issues by communicating with internal and client executives as necessary.
  • Ensure value delivery through improvement initiatives and contract adherence.

Benefits

  • Standard Monday through Friday work schedule.
  • Opportunities for developing deep client relationships.
  • Access to a matrix environment for impactful account management.
  • Chance to lead governance programs within a global team.
  • Exposure to executive management and high-value client interactions.
Full Job Description
Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

DESCRIPTION:

The Strategic Account Leader (SAL) is responsible for delivering growth for the most important customers of Thermo Fisher Scientific's Pharma Services Group (PSG). You will develop deep client relationships and use the insights gained to lead group-level commercial processes to drive strategic growth and profitability. SALs partner with and through the sales and corporate accounts teams to close new molecules and services. As the overall relationship owner for PSG, you will lead group-level governance, monitor relationship health, and expand existing business by providing a harmonized, elevated client experience. We build and deliver client-specific value propositions that enable growth, resolve issues, reduce costs, and improve performance. The ideal candidate will have a history of successful high-value account management in a matrix environment resulting in business growth and client satisfaction.

Key Responsibilities
  • Develop and action Account Growth Plans for assigned PSG accounts
  • Lead successful Account Management Teams (AMTs) for PSG and support corporate-level AMT to generate and timely progress opportunities to closure
  • Use understanding of client needs, our capabilities and financial considerations to identify and progress proactive, above-funnel, strategic offerings
  • Lead a robust, cascading governance program for client portfolios across multiple service lines and global sites
  • Report and facilitate actions based on key performance indicators that measure overall relationship health and operational performance
  • Proactively prevent and handle above-site issues by cascading communications, engaging as needed with internal and client executives
  • Deliver maximum value by improvement initiatives and ensuring contract compliance
  • Facilitate harmonization across sites and continuous improvement using a PPI approach
  • Implement network-level sales and operations planning processes where valuable
  • Accurately forecast, communicate and report on sales objectives within customer relationship management systems and reporting tools
  • Build credible, influential relationships with a broad network of internal and external partners to effectively lead through influence
  • Drive forward action with positivity and resiliency to changing business environments

Minimum Requirements/Qualifications:
  • A bachelor's degree required, preferably in a scientific field (such as chemistry, biochemistry, chemical engineering), pharmacy, or a business-related field. MBA highly preferred.
  • Sales and Account management experience in pharmaceutical or comparable industry is required.
  • Knowledge of pharmaceutical product development, cGMP requirements and CDMO / CRO services is highly preferred.
  • Strong analytical skills and understanding of financial models is required to balance factors such as cash flow, revenue recognition, return on investment, and allocation of risk in complex, high value deal structures.
  • Success engaging with executives, including C-suite.

Hiring Criteria:
  • Minimum of 10 years' experience in commercial, program management, relationship management type roles.
  • Demonstrated experience working with complex initiatives in a matrix environment with broad, high-value impact.
  • A strong teammate with consistent record of successfully coordinating activities and actions across all organizational levels.
  • Strong negotiation and communication skills.
  • Self-motivated, bias for action, and strong customer advocacy.

About Thermo Fisher Scientific

Thermo Fisher Scientific Careers

Join the vibrant team at Thermo Fisher Scientific, a global leader in serving science and making the world healthier, cleaner, and safer. With a workforce of over 75,000 professionals, Thermo Fisher Scientific offers unparalleled job opportunities and a culture of innovation that propels your career to new heights. Work You’ll Do At Thermo Fisher Scientific, you will be part of a team that is dedicated to enabling our customers to make the world healthier. Whether you are involved in the development of life-saving drugs or innovative environmental solutions, your work will have a profound impact on society. Our commitment to leadership in the industry is unwavering. With Thermo Fisher Scientific, you will lead projects that set standards in scientific inquiry and market leadership. You will work at the intersection of science, technology, and industry expertise, driving digital innovation in every aspect of our business. Join our diverse team of professionals and engage in roles that span across various functions and disciplines. From research and development to marketing and sales, the breadth of job opportunities available means that you can find the perfect match for your skills and passions. Innovative Work As part of our team, you will have access to cutting-edge tools and technologies that foster creativity and innovation. Thermo Fisher Scientific is home to a dynamic range of career paths, all designed to challenge you and help you grow as a professional. Our employment philosophy emphasizes diversity and inclusivity, ensuring that all team members have the opportunity to thrive. We believe in nurturing talent through robust training programs, leadership development, and opportunities for career advancement. Be Part of a Great Team Working at Thermo Fisher Scientific means being part of a global network of enthusiastic, talented, and ambitious individuals. Our culture is built on collaboration, where each member’s unique skills and perspectives are valued. You will enjoy benefits that support both your professional growth and personal well-being. Future-Proof Your Career Embark on a journey of growth and continuous learning with Thermo Fisher Scientific. We offer a variety of training and development programs that cater to your interests and career goals. From internships for budding scientists to leadership training for aspiring executives, our programs are designed to equip you with the skills needed for a successful and fulfilling career. Explore Discover how our commitment to innovation leads to advancements in health and science: [Read More] Learn about our leadership in environmental sustainability and how you can contribute: [Read More] The Thermo Fisher Scientific Difference Our global presence and commitment to innovation mean that your work extends beyond borders and makes a tangible impact worldwide. The collaboration between our teams drives our leadership in the scientific community and contributes to a culture that embraces diversity and fosters professional growth. Stay Connected Join Our Team Search open positions that match your skills and interest. We are always on the lookout for passionate, curious, and driven team players. Explore our job opportunities and find out how you can contribute to our meaningful work. SEARCH THERMO FISHER SCIENTIFIC JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Thermo Fisher Scientific.
Learn more about Thermo Fisher Scientific
Size
130,000 employees
Market Cap
$213.3 billion
Industry
Pharmaceuticals & Biotech
Net Income
$6.3 billion
Founded
1956
5 Year Trend
+16.5%
Revenue
$32.2 billion
NASDAQ
TMO
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Thermo Fisher Scientific

More Pharmaceuticals & Biotech Jobs

Find similar Strategic Account Leader PSG jobs:

NationwideRemote