NIKE, Inc

Store Trainer, West NA

NIKE, Inc$87K — $173K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, Human Resources, Education, or related field; or equivalent experience.
  • 2+ years in retail training, learning & development, or store leadership; familiarity with athletic brands is advantageous.
  • Proven ability to lead group training and one-on-one coaching in retail settings.
  • Excellent communication and relationship-building capabilities.
  • Strong organizational skills for managing various store locations and priorities.
  • Competence in digital learning tools; knowledge of learning management systems (LMS) preferred.
  • Enthusiasm for sports and fitness, along with a commitment to personal growth.

Responsibilities

  • Deliver training for 1-3 districts, averaging 15-20 stores and visiting each store quarterly.
  • Collaborate with Territory and District Partners to address training needs and goals transparently.
  • Provide actionable store-visit reports highlighting observations, achievements, and recommendations.
  • Facilitate in-store training sessions to enhance product knowledge and service skills for store teams.
  • Evaluate and assess the effectiveness of training programs and communicate industry trends to improve training quality.
  • Model Nike's values and identify potential future Store Trainer talent.
  • Manage personal travel budget for store visits and training events.

Benefits

  • Comprehensive training and development opportunities.
  • Travel flexibility, with allowances for travel-related expenses.
  • Access to a dynamic and inclusive work environment.
  • Opportunity to collaborate with a diverse team across North America.
  • Comprehensive employee assistance programs and support.
Full Job Description
The annual base salary for this position ranges from $87,700.00 in our lowest geographic market to $173,300.00 in our highest geographic market. Actual salary will vary based on a candidate's location, qualifications, skills and experience.

Information about benefits can be found here.

SENIOR SPECIALIST, STORES TRAINER

NA Direct, Business Operations, Stores Training & Facilitation

WHO WE ARE LOOKING FOR

The Sr. Specialist, Stores Trainer will deliver Nike's in-store training programs and should bring strong leadership, coaching, and facilitation skills. They will work as part of a core team that is distributed across North America, including Canada and Puerto Rico, collaborating virtually across time zones. They will travel and visit 1-3 store districts weekly, ensuring each store in their area is seen at least once per quarter.

The ideal candidate is self-aware and skilled in navigating change and growth in people and retail. They excel at building inclusive, trusting training environments and experiences that value diversity. They think strategically and stay organized while balancing multiple priorities and deliverables.

  • Bachelor's degree in business, Human Resources, Education, or a related field (or equivalent combination of education and experience).
  • 2+ years of experience in retail training, learning & development, or store leadership; prior experience with athletic or lifestyle brands is a plus.
  • Demonstrated ability to facilitate engaging group training and one-on-one coaching in a fast-paced retail environment.
  • Exceptional communication, presentation, and relationship-building skills.
  • Strong organizational abilities; capable of managing multiple priorities and locations across 1-3 distinct districts.
  • Proficiency with digital learning tools and technologies; experience with learning management systems (LMS) preferred.
  • Passion for sports, fitness, and the Nike brand; commitment to personal and professional growth.
  • Willingness and ability to travel regularly between stores and districts, sometimes with short notice.
  • Fluency in English (additional languages are a plus, depending on district needs).
  • Flexible, adaptable, and positive attitude in dynamic and evolving environments.
  • Ability to travel domestically by airplane, car or train is required approximately 15-20% for Team offsites, conferences, large-scale training activations.
    • In some markets, you will be required to travel domestically by airplane, car or train with overnight stay for approximately 30-50% for store visits, based on district alignment.
  • Must possess a valid U.S. driver's license


WHAT YOU'LL WORK ON

The Sr. Specialist, Stores Trainer supports Nike's Sport Offense strategy by creating training awareness and accountability, driving action that shapes the consumer experience and elevating the performance of store teams across multiple retail store districts. This results-driven training leader oversees supported store visits, fostering strong relationships while implementing Nike's innovative in-store training solutions that align with the company's retail strategies and brand values. By serving as a mentor, educator, and change agent within 1-3 districts, our Sr. Specialist, Stores Trainer positively impacts every store team member and empowers them with the knowledge, skills, and confidence to deliver unparalleled service, drive sales, and embody the Nike mission.

  • You will deliver training expertise for 1-3 districts, supporting 15-20 stores on average and conducting one store visit for each store location per fiscal quarter.
  • You are highly collaborative with Territory and District Partners focusing on the Retail District Director fostering a partnership based on trust by transparent communication and understanding their districts challenges and goals. You will guide their training recognition, accountability and coaching to the recommended stores in their districts. You will cultivate and foster strong partnership with the Retail Brand Marketing and other partners to integrate brand activations, sport moments, and seasonal product launches into training, enhancing engagement and product expertise. You will share your best practices and drive training consistency across the territory through collaboration with other Sr. Specialist, Store Trainers, Territory Operations Partners and in Territory meetings.
  • You create awareness, accountability and drives action through a concise and actionable store-visit report that outlines the purpose of the training visit, key observations, positive training achievements, identified gaps and clear recommendations.
  • You will facilitate in-store training to the store team that equips them with strong product knowledge, service skills, foundational operations expertise, ensuring alignment with Nike's retail vision and performance goals. You will lead greater-scaled and targeted training sessions at the marketplace, Territory or Geo level, including capability-value drops, leadership certification, and onboarding, to address business needs, skill gaps, and compliance. You will facilitate the rollout of new programs and initiatives, ensuring smooth and consistent adoption across stores to include some Stores Development Programs.
  • You will conduct supported store visit for at least four hours facilitating in-store training of new or existing programs to the store leadership team followed by experiential and practical application training on the sales floor or back of house. Providing hands-on coaching, collaborative problem-solving and support as they practice new skills. You will spend a majority of your work week conducting supported store visits with time to prepare and recap each store visit. You'll prepare by evaluating training performance measurements and metrics to include our retail learning management system, consumer survey and store performance data. Sr. Specialist, Stores Trainers will submit formalized recaps to drive action, creating awareness and accountability.
  • You value the improvement and efficacy of Nike's training programs by evaluating, assessing, tracking participation and completion, and staying informed on industry trends. You will communicate progress, completion and spotlighting stores that demonstrate training excellence.
  • You model Nike's values, culture, and commitment to diversity, equity, and inclusion, and help identify and develop future Store Trainer talent.
  • You will be responsible for managing your own travel budget and expenditures.


About NIKE, Inc

Nike is a sporting goods company that designs, develops, and markets footwear, apparel, equipment, and accessory products. The company offers various categories of shoes including running, training, basketball, soccer, sport-inspired urban shoes, and kids' shoes. It also provides shoes for aquatic activities, baseball, football, cheerleading, golf, lacrosse, outdoor activities, skateboarding, tennis, volleyball, walking, wrestling, and various athletic and recreational uses. In addition, the company offers sports-inspired lifestyle apparel, athletic bags, and accessory items. Further, it provides a line of performance equipment including bags, socks, sports balls, eyewear, timepieces, electronic devices, bats, gloves, protective equipment, golf clubs, and various equipment designed for sports activities under the NIKE brand name, as well as markets apparel with licensed college and professional team and league logos. Additionally, it offers licenses to produce and sell NIKE brand swimwear, children's apparel, training equipment, eyewear, electronic devices, and golf accessories. The company also markets its products under the brand names of Converse, Chuck Taylor, All Star, One Star, Umbro, Jack Purcell, Cole Haan, Bragano, and Hurley. It sells its products to retail accounts through stores, independent distributors, and licensees, as well as through its Website, nikestore.com. As of May 31, 2009, Nike, Inc. operated 338 retail stores in the United States and 336 retail stores internationally. The company was founded in 1964 and is headquartered in Beaverton, Oregon.

Nike Careers

Join the dynamic world of Nike, Inc., a global leader in sports apparel and innovation, where your career can flourish in an environment that fosters diversity, leadership, and growth. At Nike, we believe in bringing out the best in our team members through continuous professional development and a culture that celebrates creativity and innovation. Work You’ll Do Become a part of Nike’s mission to inspire and innovate towards a better world. Engage in work that intersects with cutting-edge technology, market-leading strategies, and sustainable practices that define the future of the sports industry. Lead with us at the forefront of the global marketplace, where your skills in leadership, teamwork, and innovation can shine. Nike offers a unique position in the industry, combining deep industry expertise with a relentless pursuit of excellence. Collaborate with a diverse team of professionals who are pioneers in their fields. Nike, Inc. employs over 75,000 passionate and talented individuals worldwide, all dedicated to moving the world of sports forward. Introducing Nike’s Professional Growth and Development Opportunities We are committed to fostering an inclusive environment where every team member can succeed. Nike offers a variety of job opportunities, from in-store retail positions to corporate roles in design, marketing, and technology. Do Innovative Work Join us and contribute to our mission of bringing inspiration and innovation to every athlete* in the world. (*If you have a body, you are an athlete.) Deliver targeted solutions and drive innovation through your unique perspective and skills. At Nike, Inc., your work directly contributes to our global impact. Be Part of a Great Team Engage in meaningful work that connects with consumers and impacts millions worldwide. Our team benefits from unparalleled capabilities, a commitment to diversity training, and a culture that encourages professional growth and networking. Future-Proof Your Career Advance your career with Nike’s comprehensive benefits and support systems. We provide extensive training, development programs, and leadership courses to help you reach your full potential. Explore Discover how Nike is leading in sustainable innovation and pushing the boundaries of what’s possible in the sports industry. The Nike Employment Experience Our combined efforts in innovation, culture, and leadership make Nike, Inc. not just a place to work, but a place to grow a rewarding career. Clients and employees alike look to Nike for new strategies and impactful solutions in a rapidly evolving industry. Stay Connected Join Our Team Search for open positions that match your skills and interests. We are always on the lookout for curious, driven, creative, and solution-oriented team players. SEARCH NIKE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at Nike, Inc.
Learn more about NIKE, Inc
Size
73,300 employees
Market Cap
$184.6 billion
Industry
Net Income
$2.8 billion
Founded
1964
5 Year Trend
+6.3%
Revenue
$38.2 billion
NASDAQ

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