Store Sales Manager

Mattress Firm, Inc.

$80K — $98K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of retail management experience
  • Strong understanding of customer service principles
  • Ability to coach and develop team members
  • Excellent communication and interpersonal skills
  • Experience with sales performance tracking and analysis

Responsibilities

  • Elevate customer in-store experience as a trusted sleep authority
  • Execute selling programs and support omnichannel strategies
  • Support Senior Store Manager in achieving sales goals
  • Lead resolution of customer-related issues efficiently
  • Ensure effective merchandising and marketing execution across stores
  • Provide technical product knowledge and training to associates
  • Promote a culture of coaching and continuous improvement

Benefits

  • Excellent career growth opportunities through on-the-job training
  • 401(k) with employer matching
  • Mental health and life resources support
  • Comprehensive medical, dental, vision, and prescription plans
  • Flexible pay options including on-demand payment
  • Employee discounts on sleep products and accessories
Full Job Description
Our Sleep Experts4 are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you9ll get to know everything sleep and help us create an exceptional in-store experience. This isn9t your typical retail job1chieve your financial dreams with uncapped commissions and a 401(k) match. Job Details: The Assistant Store Manager will elevate and enhance the customers in-store experience by being a trusted sleep authority and offering best-in-class products. Assistant Store Managers will execute MFRM selling programs and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center. This is a transitional role meant to develop your skills to become a store manager. They will serve as a lead in resolving customer-related issues and escalating when necessary. The Assistant Store Manager assists the Senior Store Manager in driving company initiatives and achieving sales performance goals by coaching associates on selling practices and ensuring the execution of in-store merchandising in multiple store units. 9 Support development of team members by providing technical and product knowledge information to associates, serving as subject matter expert. 9 Assist Senior Store Manager with training of store associates. 9 Promote a culture of coaching by providing insights as to how team members can improve the customer experience they provide and increase their selling aptitude. 9 Achieve or exceed store financial targets through effective execution and customer service at the store level. 9 Ensure store execution of product merchandising, marketing, and POP standards. 9 Follow Mattress Firm procedures for product transfers to ensure proper documentation of inventory. 9 Ability to lift, pull, and push 50+ pounds. Benefits Included: 9 Excellent career growth opportunities through on-the-job training and development programs 9 401(k) with employer matching 9 Mental health and life resources 9 Medical, dental, prescription, and vision plans 9 Get paid on-demand 9 Base pay or uncapped commission 9 Employee discounts on Mattress Firm sleep products and accessories Compensation: Competitive pay range of $80,000 to $98,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company. *Pay amount does not guarantee employment for any particular time. Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.  Now dont fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Ready to apply? Mattress Firm is accepting applications until: 09/18/2026. Diverse Candidates are Encouraged to Apply. #LI-DNP

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