Store Manager (Sales, Customer Service)

Freeway Insurance Services America LLC

$65K — $120K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2 or 4-year college degree or equivalent experience
  • Previous experience in leading, coaching, and mentoring sales teams
  • Ability to build strong customer relationships
  • Excellent written and verbal communication skills
  • Bilingual in English and Spanish preferred
  • Personal Lines or Property and Casualty license preferred (but not required)
  • Understanding of fiduciary duty and maintaining high levels of integrity.

Responsibilities

  • Lead the sales team to meet daily performance targets
  • Build and strengthen relationships with existing customers
  • Coach sales team members on delivering consistent customer care
  • Oversee sales team performance to achieve operational targets
  • Assist with escalated customer service issues
  • Execute Store Operational Excellence (SOE) initiatives.

Benefits

  • Unlimited/uncapped commission
  • Lucrative incentive sales plans, bonuses and contests
  • No cold calling with high volume of inbound leads and walk-in traffic
  • Comprehensive paid training and ongoing mentorship
  • Recognition culture
  • Comprehensive benefits package including medical, dental, vision, and life insurance
  • 401K plan with company-matched contributions
  • Fitness reimbursement of up to $10 a month
  • Employee assistance program for confidential personal support
  • Access to additional insurance plans including pet insurance.
Full Job Description
Pay Range:

$65000 - $120000 / year**

Sign-On Bonus Opportunity of up to $3,500*

Our Perks:
  • Unlimited/Uncapped commission
  • Lucrative incentive sales plans, bonuses and sales contests
  • No Cold Calling- We have a high volume of inbound sales leads and walk in traffic
  • Comprehensive paid training and licensing with continuous on-going training and mentorship
  • Recognition culture
  • Comprehensive Benefits package including medical, dental, vision and life insurance
  • Retirement Plan: A 401K plan with a percentage of company-matched contributions
  • Fitness: We reimburse up to $10 a month to an employee for their gym
  • Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems - at no cost
  • Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance

What You Will Do:

The Store Manager is the driving force behind our business. This exciting position will challenge your sales abilities and give you the opportunity to gain substantial financial rewards, along with mentoring others to achieve the same. We are hiring talented leaders committed to their own success.
  • Lead the sales team's daily performance and/or targets
  • Expand business by proactively building relationships with existing customers to meet the agreed upon production and active customer goals
  • Coach members of the sales team to deliver a standard of customer care consistently
  • Oversee the sales team to achieve operational targets and monitoring performance
  • Assists with any escalated customer service issues and/or questions that may arise
  • Executes all aspects of Store Operational Excellence (SOE)

The Perfect Match:
  • Personal Lines or Property and Casualty license preferred (but not required)
  • Bilingual in English and Spanish preferred
  • 2 or 4 year college degree or equivalent of experience/education
  • Previous experience leading, coaching, and mentoring sales teams
  • Understanding of fiduciary duty and maintaining high levels of integrity and ethics
  • Ability to build relationships with sales customers
  • Ambitious professional motivated by opportunity for advancement
  • Excellent written and verbal communication skills

**The pay range disclosed reflects a good faith estimate of total compensation for full-time employees, at time of hire. This compensation package includes base pay, commission, bonuses, and all applicable incentives earned by employees. The pay range may be higher, or lower, based on geographical location. Actual earnings will vary based on individual performance, with the base pay and commission structure aligned to company policies and applicable pay transparency requirements.

As permitted by applicable law and from time-to-time, Confie may use a computer system that has elements of artificial intelligence to help make decisions about your employment, including recruitment, hiring, renewal of employment, or the terms and conditions of your employment. Employees with questions about Confie's use of these computer systems should contact Human Resources at [redacted]

Insurance Sales
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Acceptance Insurance
Freeway Auto Insurance

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