Store Manager (Sales, Customer Service)

Freeway Insurance Services America LLC

$55K — $120K *
Ceres, CA 95307In-Person
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Preferred Personal Lines or Property and Casualty license
  • Bilingual in English and Spanish preferred
  • 2- or 4-year college degree or equivalent experience
  • Experience leading, coaching, and mentoring sales teams
  • Strong ethical standards and understanding of fiduciary duty
  • Proven relationship-building skills with customers and team members
  • Motivated and ambitious mindset aimed at career advancement
  • Excellent written and verbal communication skills

Responsibilities

  • Lead and inspire the sales team to achieve targets
  • Grow business through relationship-building with customers
  • Coach and develop team members for exceptional service
  • Drive results by overseeing team performance and progress
  • Problem-solve escalated customer service issues effectively
  • Execute Store Operational Excellence consistently

Benefits

  • Unlimited and uncapped commission potential
  • Lucrative incentive sales plans and bonuses
  • Comprehensive paid training and ongoing mentorship
  • Recognition-focused culture celebrating achievements
  • Comprehensive benefits package including medical, dental, and vision insurance
  • Paid time off to maintain work-life balance
  • 401k retirement plan with company match
  • Fitness reimbursement for gym memberships
  • Employee Assistance Program for personal and professional challenges
  • Optional plans for various insurances and benefits
Full Job Description
Pay Range:

$55000 - $120000 / year**

Sign-On Bonus Opportunity of up to $4,000*

Our Perks & Benefits:
  • Unlimited/uncapped commission - your earning potential is in your hands
  • Lucrative incentive sales plans, bonuses and sales contests to recognize your success
  • Comprehensive paid training and licensing, plus on-going mentorship and development
  • Recognition-focused culture that celebrates your achievements
  • Comprehensive benefits package including medical, dental, vision and life insurance
  • Paid time off to recharge and maintain a healthy work-life balance
  • Retirement Plan (401k) with company-matched contributions
  • Fitness Reimbursement - up to $15/month for gym memberships
  • Employee Assistance Program - confidential support for personal or professional challenges at no cost
  • Extra Perks - optional plans for disability, hospital indemnity, health advocate program, universal life, critical illness, accident insurance, and even pet insurance

What You Will Do:

The Store Manager is the driving force behind our business. This exciting leadership role challenges your sales abilities, rewards your achievements, and provides the opportunity to mentor and develop others. As Store Manager, you'll lead a team of high-performing sales professionals, deliver exceptional customer experiences, and drive results that directly impact your career and earning potential.

What You Will Do
  • Lead & inspire: Guide the sales team's daily performance to achieve or exceed targets.
  • Grow business: Proactively build relationships with existing customers to meet production and active customer goals.
  • Coach & develop: Mentor sales team members to consistently deliver exceptional customer care.
  • Drive results: Oversee team performance, track progress, and ensure operational targets are met.
  • Problem-solve: Handle escalated customer service issues with professionalism and care.
  • Execute with excellence: Ensure all aspects of Store Operational Excellence (SOE) are consistently implemented.

The Perfect Match:
  • Personal Lines or Property and Casualty license (preferred, not required)
  • Bilingual in English and Spanish (preferred)
  • A 2- or 4- year college degree, or equivalent combination of education and experience
  • Previous experience leading, coaching, and mentoring successful sales teams
  • Strong understanding of fiduciary duty with high levels of integrity and ethics
  • Ability to build lasting relationships with customers and team members
  • An ambitious, motivated mindset with a desire for advancement
  • Excellent written and verbal communication skills

**The pay range disclosed reflects a good faith estimate of total compensation for full-time employees, at time of hire. This compensation package includes base pay, commission, bonuses, and all applicable incentives earned by employees. The pay range may be higher, or lower, based on geographical location. Actual earnings will vary based on individual performance, with the base pay and commission structure aligned to company policies and applicable pay transparency requirements.

As permitted by applicable law and from time-to-time, Confie may use a computer system that has elements of artificial intelligence to help make decisions about your employment, including recruitment, hiring, renewal of employment, or the terms and conditions of your employment. Employees with questions about Confie's use of these computer systems should contact Human Resources at [redacted]

Insurance Sales
Insurance Agent
Acceptance Insurance
Freeway Auto Insurance

WBU

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