US Foods Holding Corp

Store Manager, Medford, OR

US Foods Holding Corp • $70K — $115K *
Medford, OR 97504In-Person
Retail & Consumer Goods
5 - 7 years of experience
4 days ago
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Job Overview by Ladders

Qualifications

  • 5+ years in retail environment required
  • 3+ years management/supervisory experience
  • Flexible availability including weekends and holidays
  • Proficient in computer use and software applications
  • Cash handling experience required

Responsibilities

  • Cultivate a customer service-focused store culture
  • Manage P&L and budget for sales and profits
  • Supervise strict inventory and cash management controls
  • Oversee auto replenishment of products via POS systems
  • Develop marketing strategies and execute store programs
  • Recruit, train, and retain effective staff members
  • Monitor staff performance and conduct evaluations

Benefits

  • Health insurance options
  • Retirement benefits
  • Paid time off
  • Short-term and long-term disability
  • Employee stock purchase plan
  • Life insurance options
Full Job Description
As a primary contact for Cash and Carry customers, the Store Manager is heavily involved in and provides friendly, courteous, and helpful customer service on a daily basis. The store manager is also responsible for the total operations of the store and performs various duties personally or through supervision of store employees. The Store Manager has full responsibility for the financial performance of the store including product merchandising/stocking, expense control, and achievement of sales and profitability goals; Responsible for the Annual Operating Plan (AOP) and associated programs to deliver the desired sales and profit results; recruits, trains and develops employees. The Store Manager ensures store adherence to all loss prevention procedures and performs Manager-on-duty functions, as well as any other duties or tasks required. The primary days will be Monday - Friday, day shift, but not limited to that, weekends and nights will be occasionally as needed ESSENTIAL RESPONSIBILITIES
  • Provide a store culture that focuses on both initiating and supporting outside sales calls as well as creating a strong, superior service culture within the store, creating an atmosphere of superior customer service that is focused on the company's mandate: great food, great food people and making it easy.
  • Manage the monthly Profit and Loss (P&L) and assist in the Annual Operating Plan (AOP) budgeting process; maintain budgeted sales and profits, with a focus on increasing sales, managing shrinkage and providing full support to all of the area Territory Managers (TMs).
  • Implement and supervise strict controls regarding inventory standard operating procedures (SOPs), cash, checks, credit, and other critical aspects of the business, ensuring that all staff complies with company policies, procedures and store SOPs. Responsibility also includes making certain that the facility is well maintained and is a safe environment for staff and customers.
  • Monitor the auto replenishment function of the Point of Sale (POS) to ensure that the correct products and quantities are being delivered in a timely fashion, providing the IT team with feedback on all aspects of the POS and cash management systems.
  • Determine marketing strategy and devise marketing plans and effective store strategies to improve sales; responsible for initiating and executing marketing events and programs.
  • Working with the Company's HR department, actively advertise, recruit, interview, select, hire, orient, train, develop, and retain staff members.
  • Responsible for continually monitoring the performance of all staff and conducting employee evaluations including follow-through on recommendations, training, and disciplinary actions, including but not limited to terminations, in consultation with the company's HR department, where appropriate.
  • Supervise and provide the store management and floor staff with day-to-day direction including scheduling, outlining of store goals and sales and shrinkage targets, and the communication, understanding, and addressing of subsequent results.
  • Implement, provide and monitor training programs and opportunities as necessary to increase employee knowledge base, productivity, accuracy, improved sales and profits, morale, motivation and other significant factors.
  • Actively communicate with the store staff about all merchandising and marketing programs and oversee the execution and follow-up reporting of such programs.
  • Adhere to and communicate, and fully support and enforce all policies, processes, and procedures of the Company.
  • Ensure that the facility is well maintained and is a safe environment for staff and customers.
  • Other duties and responsibilities as assigned or required.
SUPERVISION:
  • Sales Associates, Sales Department Lead(s), Assistant Store Manager(s)
RELATIONSHIPS
  • Internal: The incumbent is required to interact with employees at all levels of responsibility throughout the company.
  • External: The incumbent is required to interact with all customers and service providers.
WORK ENVIRONMENT
  • Work is performed in a retail store setting, open to the public. While performing the duties of this job, exposure to outside weather conditions which can include inclement weather. The noise level in the work environment is usually moderate. Work is typically performed on a level surface however the use of a ladder or working on an elevated surface may be required as needed. Temperature varies throughout the store ranging from -10 to 85 degrees. Required to physically interact with customers.
MINIMUM QUALIFICATIONS
  • Minimum of five (5) years experience in a retail work environment required.
  • Must have at least three (3) years of management/supervisory experience in a retail setting and/or customer service-related field.
  • Must possess the ability to work a flexible hourly schedule, which includes holidays and weekends.
  • Must possess and demonstrate competency and proficiency with computer use and spreadsheet creation and usage, word processing, email, and internet software.
  • Must have cash handling experience.
PREFERRED QUALIFICATIONS
  • Must possess strong planning and solid organizational skills.
  • Must exhibit the strong desire and ability to deliver superior customer service, and build professional relationships with the client base, maintaining a strong, consistent customer focus.
  • Must possess the ability to think quickly and critically, make good, solid business decisions; demonstrate good common sense; and have the ability to think logically.
  • Must maintain excellent leadership skills, be highly motivated and self-driven, and possess solid communication and conversational skills and negotiation skills.
  • Must maintain the adaptability and the willingness to assist in accomplishing the job every day, ensuring that everything necessary is completed to offer the customer fast, easy and efficient, and professional service.
  • Must maintain strong business awareness and an ability to review and interpret financial data.
  • Must have the ability to work a flexible schedule that may include early mornings, late evening, holidays and/or weekends.
  • Must possess and exhibit competency and proficiency with computer applications and Microsoft programs.
Education
  • Bachelor's Degree or equivalent work experience required. A degree in Business Management, Supply Chain/Wholesale Management, or Accounting / Finance strongly preferred.
PHYSICAL QUALIFICATIONS
  • Must be able to perform the following physical activities for described length of time
This role will also receive annual incentive plan bonus. Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html. Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between $70,000 - $115,000

About US Foods Holding Corp

US Foods is a foodservice distributor that provides its customers with innovative food offerings, e-commerce, technology, and a suite of business solutions. The company partners with foodservice operators to inspire menus, attract diners, and optimize operations. US Foods was founded in 1853 and is headquartered in Rosamond, Illinois.

US Foods Holding Corp Careers

Join the dynamic team at US Foods Holding Corp, one of the leading foodservice distributors in the United States. At US Foods, we are committed to shaping the future of foodservice with dedication and innovation. This is an unparalleled opportunity to become part of a company that values leadership, diversity, and professional growth.

Work You’ll Do

At US Foods, we offer a variety of job opportunities that allow you to bring your passion and creativity to the table. Our team is driven by the pursuit of excellence and is committed to fostering an inclusive culture that supports growth and professional development. Whether you are looking for a position in sales, logistics, marketing, or culinary development, US Foods provides a platform where your skills will be nurtured and celebrated.

Innovate and Lead

Join a group of forward-thinking professionals who are continuously driving innovation in the foodservice industry. US Foods is at the forefront of developing new strategies and solutions that not only meet but exceed the needs of our customers. With a focus on sustainable and efficient practices, your work will directly contribute to transforming the landscape of foodservice distribution.

Career Development and Benefits

US Foods is dedicated to the growth and development of its employees. We offer robust training programs and leadership development opportunities that prepare you for the next steps in your career. Our benefits package is designed to support the health, well-being, and financial security of our team members and their families. From comprehensive health insurance to retirement plans and employee discounts, US Foods aims to enhance the lives of our employees.

Internship Programs

For those starting their career journey, our internship programs provide a hands-on experience in a competitive and exhilarating environment. Interns at US Foods gain valuable industry knowledge and professional experience, working alongside seasoned experts. Our internships are a gateway to full-time employment and a great way to kickstart your career in the foodservice industry.

Join Our Team

Explore the employment opportunities at US Foods Holding Corp and find the right fit for your skills and interests. We are continuously hiring and looking for ambitious, curious, and innovative team players. Dive into a workplace where your efforts are recognized and where you can genuinely see the impact of your work.

Stay Connected

Keep up to date with the latest company news, job openings, and industry insights. Connect with us through our careers blog and join our networking events to meet other professionals in the foodservice industry. Personalize your job search and stay informed about new positions that match your career aspirations.

Apply Now

Ready to advance your career at US Foods Holding Corp? Check out our current job openings and submit your resume. Our hiring process is straightforward, and our recruitment team is eager to meet potential new members. Prepare for your interview, showcase your skills, and join a company that’s redefining food innovation and service.

SEARCH US FOODS JOBS

At US Foods Holding Corp, we believe in empowering our employees to achieve their best. Join us and be part of a team that is passionate about food, customer service, and innovation.
Learn more about US Foods Holding Corp
Size
28,000 employees
Market Cap
$7.7 billion
Industry
Food & Beverages
Net Income
-$226 million
Founded
1853
5 Year Trend
+5.2%
Revenue
$22.8 billion
NASDAQ
USFD
* Ladders Estimates

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