State Office Administrator 17 - MDHHS Director of Strategic Operations

State of Michigan

$117K — $159K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in any major required.
  • Two years of experience as a professional manager or program specialist.
  • Experience with safety and regulatory compliance or law enforcement may substitute for degree requirements.
  • Strong background in organizational strategy and governance structures.
  • Proficient in leading complex strategic initiatives.
  • Experience in cross-functional collaboration with stakeholders.

Responsibilities

  • Lead the development and execution of organizational strategy for MDHHS.
  • Establish governance structures for departmental alignment.
  • Drive organizational priorities and strategic initiatives execution.
  • Advise executive leadership on strategic analysis and decision making.
  • Ensure performance management and continuous improvement processes are in place.
  • Coordinate activities across various program areas and external partners.

Benefits

  • Possibility for remote or hybrid work arrangements.
  • Provision of work computers and necessary telecommunications.
  • Career development opportunities within MDHHS.
  • Involvement in impactful public service initiatives.
  • Professional growth within a supportive executive leadership team.
Full Job Description
Salary : $117,682.00 - $159,990.00 Annually
Location : Lansing, MI
Job Type: Permanent Full Time
Job Number: 3901-26-EXEC-015-EST-SOA17
Department: Health and Human Services - Central Office
Opening Date: 09/22/2026
Closing Date: 9/29/2026 11:59 PM Eastern
Bargaining Unit: NON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE)

Job Description

As a member of the Executive Leadership Team, this position serves as the Strategic Operations Director for the Michigan Department of Health and Human Services (MDHHS), providing executive leadership for organizational strategy, enterprise governance, strategic operations including but not limited to CSA Teaming, and cross-functional implementation.

This position is responsible for advancing executive priorities by establishing governance structures, driving organizational alignment, leading complex strategic initiatives, and ensuring coordinated execution across departmental administrations, program areas, and external partners.

The position serves as a senior advisor to executive leadership by providing strategic analysis, operational oversight, performance management, and executive decision support to strengthen organizational performance, accountability, and continuous improvement.
To be considered for this position you must:
  • Apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted.
  • Relevant experience and/or education referred to in the supplemental questions must be documented in the resume, transcript and/or application to allow for accurate screening.
  • Attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
  • Attach a cover letter.
  • If applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature. Please review Civil Service's guidelines regarding Official Transcripts:
Failure to complete any of the above items may result in your application not being considered. See instructions for attaching files here:
Required Education and Experience

Education
Possession of a bachelor's degree in any major.

Experience
Two years of experience as a professional manager or program/staff specialist, or equivalent experience.
Alternate Education and Experience

Education level typically acquired through completion of high school and three years of safety and regulatory or law enforcement experience at the 14 level; or, two years of safety and regulatory or law enforcement supervisory experience at the 15 level, may be substituted for the education and experience requirements.
Additional Requirements and Information
The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises.

If you previously held status in this classification and departed within the last three (3) years, please contact Human Resources regarding your interest in a potential reinstatement. Reinstatement is not guaranteed or required.

Your application for any position does not guarantee you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.

Position Location/Remote Office: The physical location of this position is the South Grand Building - 333 S. Grand Ave., Lansing, MI. Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered. Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview. Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.
Employees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:
o A secure work location that allows privacy and prevents distractions.
o A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.
o Suitable lighting, furniture, and utilities.

As a Condition of Employment: this position requires successful completion of a background investigation and a criminal records check.

The Department of Health & Human Services reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.
For information about this specific position, please email . Please reference the job posting number in subject line.

MDHHSJobs#MDHHSjobs #Veteranfriendly #Careerswithpurpose #CommunityHeroes

Updated: 2/28/24
01

STOFCADM - Do you possess one of the following?A bachelor's degree or higher in any major and at least two years of experience as a professional manager or program/staff specialist, or equivalent experience;ORat least an educational level typically acquired through the completion of high school and at least three years of safety and regulatory or law enforcement experience at the 14 level;ORat least an educational level typically acquired through the completion of high school and at least two years of safety and regulatory or law enforcement supervisory experience at the 15 level;ORat least an educational level typically acquired through the completion of high school and at least five years of professional experience, including at least two years of experience as a professional manager or program/staff specialist gained in the State of Michigan classified service.
  • Yes
  • No

02

Do you possess at least a bachelor's degree?
  • Yes
  • No

03

Please select the amount of experience you have working on the Children's Services Administration teaming model?
  • 2 years or more
  • 1 to 2 years
  • 6 to 12 months
  • Less than 6 months
  • None

04

Share a time you had to guide, influence, or coordinate the work of individuals who held a higher formal position than you. How did you approach that dynamic, and what did you do to maintain effectiveness and professionalism?
05

Please select the years of experience you have working on large-scale strategic initiatives.
  • 5 years or more
  • 3 to 4 years
  • 1 to 2 years
  • Less than 1 year
  • None

06

Please describe your experience working on large-scale strategic initiatives? If you do not have any experience, write "N/A".
07

Describe a time when you needed to work cooperatively with someone that did not share the same ideas as you.
08

Are you a current MDHHS employee classified at the posted classification and level(s)? If selected, pay and qualifications will be reviewed to determine if the appointment may result in a lateral job change or as a promotion, etc., to the position at the posted location.
  • Yes
  • No

09

From the options below, which accurately describes your current status? (A current state employee works for an actual state department such as the Department of Corrections, the Department of Transportation, etc.)
  • A current Michigan Department of Health and Human Services (MDHHS) employee
  • A Michigan Department of Health and

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